When you first sign up for Adyen, we automatically create an admin user account for your platform. After we create your admin user, you receive an email to verify the account. When you complete the verification, your admin user becomes active.
Customer Area
The Customer Area is an online dashboard that helps you manage your platform integration.
In your Customer Area, you can:
- Manage your Adyen resources, such as your company account, merchant account, account holders, balance accounts, and grant accounts.
- Manage access for members of your team.
- Manage your API credentials for your balance platform.
- Configure webhooks to get updates on changes in your platform.
- View information about your Capital offerings.
Manage users
Your Customer Area includes an admin user who has access to all the permissions required to manage your integration. These permissions also enable you to create more user accounts for your team.
User accounts allow members of your team to access your Customer Area. With your admin user account, you can provide each user with a specific set of permissions to perform certain actions. You control your user's permissions by assigning roles to them.
All users with an Adyen account must set up Multifactor Authentication (MFA) or Single Sign-On in the Customer Area.
To view information about Capital in the Customer Area, your users need the following role:
| Role | The user can... |
|---|---|
|
Capital base role |
View capital grants and grant details. |
For more information about how you can manage access for members of your team, see Manage users.
Manage API credentials
To make requests to Adyen's APIs, you must have the appropriate API credentials. When your balance platform account is set up, it includes:
- An API credential for web services.
- An API credential for legal entity management.
For more information on how to manage these credentials, see API credentials for Balance Platform.
A credential for web services has web service (ws) roles assigned to it. These roles specify what API requests a user can perform with this credential.
Frequently used roles
The following tabs show the most frequently used web service roles that are available in your Balance Platform Customer Area.