Third-party payouts

Merchants can send funds to a third-party's eligible credit card, bank account or digital wallet for payments such as insurance claims, rebates, affiliate and contractor payouts, expense reimbursements, or gaming winnings.

Each payout requires a 4-eye policy check, where one user submits a payout, before it is confirmed and executed by another user. 

To set up third-party payouts, you need to:

  1. Store the payout details. You can do this via an API call, or when you submit the payout request.
  2. Submit the payout.
  3. Confirm or decline the payout. You have seven days to do this before the payout expires.

Prerequisites

Before you can make a payout you need to create two web service user accounts:

  1. storePayout@Company.[Company Account Code] – This user can store payout details, and submit payouts.
  2. reviewPayout@Company.[Company Account Code] – This user can confirm or decline payouts.

For information on how to create these accounts, read How to get the web service (WS) user password.

Supported payment methods

The following payment methods are supported for third-party payouts:

  • Visa - Visa only allows third-party payouts for specific industries. Contact the Support Team for more information.
  • Mastercard - Mastercard only allows third-party payouts for specific industries. Contact the Support Team for more information.
  • iDEAL - Payouts are processed as a Dutch bank transfer. To enable iDEAL payouts, contact the Support Team.
  • directEbanking - Payouts are processed as a German bank transfer.
  • Giropay - Payouts are processed as a German bank transfer.
  • Skrill (MoneyBookers) - A direct contract with Skrill is required. For more information, read Payouts to a Skrill (MoneyBookers) account.
  • Neteller - A direct contract with Neteller is required. For more information, read Payouts to a Neteller account.
  • PayPal - A direct contract with PayPal is required. For more information, read Payouts to a PayPal account.
  • Paysafecard - For more information, read Payouts to a Paysafecard account.
  • You can only use payment methods that you have enabled for your merchant account.
  • To disable a payment method for Hosted Payment Pages (HPP), deactivate it in your HPP skin.