Identity check

Understand the requirements for the identity verification.


The identity check represents the fields Adyen needs to be able to verify the identity of a person. These fields are required to enable payouts.

The required information depend on the legalEntity type of the account holder. For Individuals, it's the information of the person or sole proprietor. For Businesses, these fields are required for all the shareholders/owners who own ≥25% amount of the business. If the are no shareholders/owners that meet this requirement, these fields are required from a person with the right to sign the company up as a sub-merchant.

Provide the required information about the account holder via the /createAccountHolder and /updateAccountHolder calls.

Retry verification

If Adyen can not verify the person's identity based on the provided information, you will see the INVALID_DATA status and can try again.

Adyen will attempt to verify the information of the individual up to 3 times. After the third attempt, Photo ID verification is required. Passing Photo ID verification will also change the identity check to PASSED.

Required fields

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   "dropdownOptions":[
      {
         "id":"US",
         "displayName":"US - United States",
         "imageName":"us.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.idNumber",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.stateOrProvince",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "personalData.idNumber",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.stateOrProvince",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"AT",
         "displayName":"AT - Austria",
         "imageName":"at.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"BE",
         "displayName":"BE - Belgium",
         "imageName":"be.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"DE",
         "displayName":"DE - Germany",
         "imageName":"de.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"ES",
         "displayName":"ES - Spain",
         "imageName":"es.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"FI",
         "displayName":"FI - Finland",
         "imageName":"fi.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"FR",
         "displayName":"FR - France",
         "imageName":"fr.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"GB",
         "displayName":"GB - United Kingdom",
         "imageName":"gb.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"IE",
         "displayName":"IE - Ireland",
         "imageName":"ie.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"IT",
         "displayName":"IT - Italy",
         "imageName":"it.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.idNumber",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"NL",
         "displayName":"NL - Netherlands",
         "imageName":"nl.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"PT",
         "displayName":"PT - Portugal",
         "imageName":"pt.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                        "email",
                        "fullPhoneNumber",
                        "",
                        "individualDetails.name.firstName",
                        "individualDetails.name.lastName",
                        "individualDetails.name.gender (can be \"UNKNOWN\")",
                        "individualDetails.personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                        "name.firstName",
                        "name.lastName",
                        "name.gender (can be \"UNKNOWN\")",
                        "",
                        "personalData.dateOfBirth",
                        "",
                        "address.houseNumberOrName",
                        "address.street",
                        "address.postalCode",
                        "address.city",
                        "address.country"
                     ]
                  }
               ]
            }
         ]
      }
   ]
}

Providing an ID Number

For the US and Italy, you'll need to specify the idNumber of the account holder. Use the following table to identify the type of ID required:

Country ID Type Example
United States Social Security Number 123-45-6789
Italy Codice fiscale 00470400011

Verification statuses

The following statuses can be returned for the Identity check:

Status Description Action to take
AWAITING_DATA There is still data missing to perform the verification.

Provide the missing data.

DATA_PROVIDED

All the required data has been provided and the information passed initial verification.

None.
PENDING Verification is being executed.

Wait for an ACCOUNT_HOLDER_VERIFICATION notification with a new status.

INVALID_DATA Adyen can not verify the account holder with the provided data.  Request the sub-merchant to resupply their information or upload a document to pass the Photo ID verification.
RETRY_LIMIT_REACHED The data has been updated too many times.

Request the sub-merchant to upload a document to pass the Photo ID verification.

PASSED The verification has been passed successfully. 

None. This state is final.

FAILED Adyen has verified the information, but has found reasons to refuse working with this entity.

If you think this state was reached in error, reach out to Support Team.

See also