Photo ID check

Understand the requirements to verify a person's identity with a Photo ID.


This check validates an identity document submitted by an account holder (or a company shareholder) to receive payouts from a marketplace. A Photo ID is usually either a passport issued by the account holder's country, or a driver's license.

Account holders must submit a scan of their Photo ID to your marketplace, and then you can forward this information for verification using the /uploadDocument method. In this call you should submit a document's image via the documentContent field, and specify its type via the documentDetail.documentType field.

For the complete example, refer to /uploadDocument.

The name that sub-merchants specified when registering on your marketplace must be exactly the same as on their Photo ID. For example, if the passport contains the maiden name, while during registration a sub-merchant specified the married name, the Photo ID check fails.

Supported Photo IDs

Provide one of the following documents for photo identification. The following table shows the supported Photo IDs and what data must be provided for that document.

  Data Availability
Passport

Data page
(picture, MRZ, and details)

All regions supported by MarketPay

ID card
(government issued)

Front and back All regions supported by MarketPay
Driver's license Front and back

All regions supported by MarketPay

Requirements

When you upload a Photo ID, it must meet the following requirements:

  • Non-expired.
  • Must be in color.
  • MRZ must be visible (if available).
  • Separate file for each side (only when providing an ID card or driver's license).
  • Allowed formats: jpeg, jpg, pdf, png.
  • Maximum allowed size: 10 MB.
  • Minimum allowed size: 1 kB for PDF, 100 kB for other formats.

See also