Mail Order/Telephone Order (MOTO)

A card-not-present transaction, where the payment details are presented to a merchant by a shopper by means of mail (not email), fax, or telephone.

MOTO transactions are typically carried out offline: instead of entering payment details on an online payment form, shoppers make a call to a call center or send a coupon/voucher to communicate their credit card number.

With the Adyen MOTO features, you can integrate your web shop payments with your call center payments, and enjoy unified reporting covering both transaction flows.