Available reports

We provide standardized reporting for all payment methods that we process. This provides granular information that allows you to use payments data within your own processes and systems.

Three types of report are provided:

  1. A financial overview report that summarises all payment activity in a day or month
  2. A summary settlement report allowing balance-level cash reconciliation against the day of sale.
  3. Various transaction-level CSV reports for integration/processing in your own ERP or business intelligence platform. 

Review which statuses are made visible in each report here: Payment statuses and corresponding reports - Diagram.

You can look up individual payments and view assorted visual reports in our real-time, query-based, Customer Area.

The following reports are useful in reconciliation:

Report

Purpose

Detail

Schedule

Timezone

Format

Received payment detail report   Reports each authorised and refused payment, including details of shopper interaction, risk scoring, card metadata, and acquirer response.

M, (S)

Daily

Flexible

CSV, XLSX

Payment accounting report Reports financial status changes, events and modifications of individual payments. Provides full bookkeeping and user auditing.

C, M, (S)

Daily

Flexible

CSV, XLSX

Settlement detail report Reports transaction-level specifications of each bank payout, including withheld costs and currency conversions.

M, (S)

Batch

Flexible

CSV, XLSX

Aggregate settlement report Summary report of bank payouts for use in balance-level reconciliation processes.

C, M, (S)

Daily
Weekly
Monthly

Flexible

CSV, XLSX

Finance report   Overview of payment activity in the reporting period, including balances

C, M

Daily
Monthly

CET

XLSX

Invoice Your monthly invoice contains a full specification of the costs of payment processing for the given month.

C, M

Monthly

CET

PDF

Key: M=merchant, C=company, S=Store. Items in brackets (S) are provided as data fields only, the report file is provided on the higher account level.

Review server-to-server notifications for a near real-time view of status changes for individual payments, as well as a mechanism of server-to-server triggers to indicate availability of new reports.

You can find further information regarding payment notifications and reporting notifications in our manual.