Retrieve applicable defense reasons

This API call returns a list of applicable defense reasons. These reasons are as specified by the schemes. It also returns the required defense document types, according to the schemes regulation.

Request

<?xml version="1.0" encoding="UTF-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <soap:Body>
    <retrieveApplicableDefenseReasons xmlns="http://dispute.services.adyen.com">
      <request>
        <disputePspReference>9913486733050065</disputePspReference>
        <merchantAccountCode>TestMerchant</merchantAccountCode>
      </request>
    </retrieveApplicableDefenseReasons>
  </soap:Body>
</soap:Envelope>

For information on available fields, refer to DefenseReasonsRequest.

Response

<?xml version="1.0" encoding="UTF-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns0="http://dispute.services.adyen.com">
  <soap:Body>
    <ns0:retrieveApplicableDefenseReasonsResponse>
      <ns0:response>
        <ns0:defenseReasons>
          <ns0:DefenseReason>
            <ns0:defenseDocumentTypes>
              <ns0:DefenseDocumentType>
                <ns0:available>false</ns0:available>
                <ns0:defenseDocumentTypeCode>MerchandiseDescription</ns0:defenseDocumentTypeCode>
                <ns0:requirementLevel>Required</ns0:requirementLevel>
              </ns0:DefenseDocumentType>
            </ns0:defenseDocumentTypes>
            <ns0:defenseReasonCode>AdditionalInformation</ns0:defenseReasonCode>
            <ns0:satisfied>false</ns0:satisfied>
          </ns0:DefenseReason>
        </ns0:defenseReasons>
        <ns0:disputeServiceResult>
          <ns0:success>true</ns0:success>
        </ns0:disputeServiceResult>
      </ns0:response>
    </ns0:retrieveApplicableDefenseReasonsResponse>
  </soap:Body>
</soap:Envelope>

For information on available fields, refer to DefenseReasonsResponse.