Add a new user

To be able to connect to the Adyen Web API (for example, to make payment requests), ensure you always provide basic authentication credentials.

To obtain these credentials, follow the instructions below:

  1. Sign in to the Customer Area using your company-level account.

  2. Navigate to Account > Users.

  3. Click Add new user.

  4. In the User Account Details pane, enter a user type, name and time zone.

  5. In the Contact Details pane, enter the user's title, name and email.

  6. Make sure that you stored the password for the web service user on your side, then click Save at the bottom of this page for the new password to take effect.
Note that these values must be changed when you switch your account from test to live.