Add a new user

When you first sign up with our platform, you receive an initial admin user. This credential can be used when initially creating users.

You need users for yourself and your team in order to login to the Customer Area.

To create a user and obtain their credentials, follow the instructions below:

  1. Sign in to the Customer Area using your company-level account.

  2. Navigate to Account > Users.

  3. Click Add new user.

  4. In the User Account Details pane, enter a user type, name and time zone.

  5. In the Contact Details pane, enter the user's title, name and email.

  6. Make sure that you stored the password for the web service user on your side, then click Save at the bottom of this page for the new password to take effect.
Note that these values must be changed when you switch your account from test to live.