If you have previously used a different payment provider, you may want to import your old payments data to the\u00a0Adyen payments platform\u00a0to maintain the history of payment activity for analysis.<\/p>\n
We do not charge for migrating payment data. Because of technical and compliance complexity, migrating payment data usually takes 10 days or more.<\/p>\n
Migrating payments data requires you to:<\/p>\n
Adjust your technical processes so tokenization and recurring charge processes can be performed at two different payment service providers (PSP).<\/p>\n<\/li>\n
Decide on an internal shopper reference to use as the Adyen Adyen uses a reference to the shopper rather than the payment details for tokenization.<\/p>\n<\/div><\/div>\n<\/li>\n Contact your current PSP and check if you can use the internal shopper reference you have chosen. If not, choose one of their IDs to link with your Adyen Check their preferred method of transferring files to Adyen.<\/p>\n If they can export the data in the required format, contact\u00a0Support Team<\/a>. We will create a custom PGP key which will speed up your card import process. For more information on required formats, see recurring payments<\/a>\u00a0details and\u00a0referral lists<\/a>.<\/p>\n<\/li>\n Otherwise, ask your old provider to encrypt the file format with the Adyen PGP key, so that Adyen can perform custom manipulation of the file format afterwards.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n Once all the above has been done, the card import process can begin. We recommend dividing the migration into three stages:<\/p>\n Switch all new tokenizations\/sign-ups to Adyen, but keep the recurring charges for old customers at your old provider.<\/p>\n If this is not possible, you will need to migrate tokens. New tokens may still be created with your current provider while you are migrating and switching recurring to Adyen. If so, contact your provider and request the tokens created in the interim.<\/p>\n<\/div><\/div>\n<\/li>\n Request the export of the card details from your current provider and send them to Adyen for import.\u00a0<\/p>\n Make sure that you format the CSV as described in\u00a0Import payment details for recurring payments<\/a> and Import data into referral lists<\/a>. Import files can contain either recurring or referral data. To import both types of data, create two separate files.<\/p>\n<\/div><\/div>\n<\/li>\n Proceed to switch the charge process for old customers over to Adyen.<\/p>\n<\/li>\n<\/ol>\n Now your migration is complete, and you are ready to process payments with Adyen.<\/p>","url":"https:\/\/docs.adyen.com\/development-resources\/migrating-payment-data","articleFields":{"description":"Migrate your payments existing data to the Adyen payments platform.","category_title":"Features","icon_hover":"fast-lines","id":"24219202","type":"page","_expandable":{"operations":""},"category_item_title":"Migrating payment data","status":"current","last_edit_on":"06-12-2019 09:56"},"algolia":{"url":"https:\/\/docs.adyen.com\/development-resources\/migrating-payment-data","title":"Import data from another payment provider","content":"If you have previously used a different payment provider, you may want to import your old payments data to the\u00a0Adyen payments platform\u00a0to maintain the history of payment activity for analysis.\nWe do not charge for migrating payment data. Because of technical and compliance complexity, migrating payment data usually takes 10 days or more.\nRequirements\nMigrating payments data requires you to:\n\n\nAdjust your technical processes so tokenization and recurring charge processes can be performed at two different payment service providers (PSP).\n\n\nDecide on an internal shopper reference to use as the Adyen shopperReference.\n\nAdyen uses a reference to the shopper rather than the payment details for tokenization.\n\n\n\nContact your current PSP and check if you can use the internal shopper reference you have chosen. If not, choose one of their IDs to link with your Adyen shopperReference.\n\n\nCheck their preferred method of transferring files to Adyen.\n\n\nIf they can export the data in the required format, contact\u00a0Support Team. We will create a custom PGP key which will speed up your card import process. For more information on required formats, see recurring payments\u00a0details and\u00a0referral lists.\n\n\nOtherwise, ask your old provider to encrypt the file format with the Adyen PGP key, so that Adyen can perform custom manipulation of the file format afterwards.\n\n\n\n\nImport card details\nOnce all the above has been done, the card import process can begin. We recommend dividing the migration into three stages:\n\n\nSwitch all new tokenizations\/sign-ups to Adyen, but keep the recurring charges for old customers at your old provider.\n\nIf this is not possible, you will need to migrate tokens. New tokens may still be created with your current provider while you are migrating and switching recurring to Adyen. If so, contact your provider and request the tokens created in the interim.\n\n\n\nRequest the export of the card details from your current provider and send them to Adyen for import.\u00a0\n\nMake sure that you format the CSV as described in\u00a0Import payment details for recurring payments and Import data into referral lists. Import files can contain either recurring or referral data. To import both types of data, create two separate files.\n\n\n\nProceed to switch the charge process for old customers over to Adyen.\n\n\nNow your migration is complete, and you are ready to process payments with Adyen.","type":"page","locale":"en","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"Development resources","lvl2":"Import data from another payment provider"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/development-resources","lvl2":"\/development-resources\/migrating-payment-data"},"levels":3,"category":"Development Resources","category_color":"green","tags":["Import","another","payment","provider"]}}
shopperReference<\/code>.<\/p>\nshopperReference<\/code>.<\/p>\n<\/li>\n\n
Import card details<\/h2>\n
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