---
title: "Not found"
url: "https://docs.adyen.com/errors/not-found"
source_url: "https://docs.adyen.com/errors/not-found.md"
canonical: "https://docs.adyen.com/errors/not-found"
last_modified: "2026-05-27T12:56:27+02:00"
language: "en"
---

# Not found

[View source](/errors/not-found.md)

## Cause

Adyen APIs return this error when:

* A request is trying to perform an operation on a resource that does not exist.
* A POST request contains a resource ID that does not exist.

## Solution

Make sure that the request is using an existing resource ID.

## Error codes

Find the specific cause and solution for each error code.

### 00\_404 - Not found

**Cause**: Generic error returned when a resource cannot be found.\
**Solution**: Check if you have the correct resource ID.

***

### 30\_002 - Balance Platform not found

**Cause**: The Balance Platform does not exist.\
**Solution**: Check if you have the correct Balance Platform ID.

***

### 30\_012 - Account holder not found

**Cause**: The account holder does not exist.\
**Solution**: Check if you have the correct account holder ID.

***

### 30\_112 - Entity was not found

**Cause**: The resource provided in the request cannot be found.\
**Solution**: Check if you have the correct resource ID.

***

### 32\_002 - Not found

**Cause**: The resource provided in the request cannot be found.\
**Solution**: Check if you have the correct resource ID.