---
title: "Franchisees"
description: "Learn how to get started with Adyen and how to manage your account."
url: "https://docs.adyen.com/franchisees"
source_url: "https://docs.adyen.com/franchisees.md"
canonical: "https://docs.adyen.com/franchisees"
last_modified: "2026-05-23T12:56:20+02:00"
language: "en"
---

# Franchisees

Learn how to get started with Adyen and how to manage your account.

[View source](/franchisees.md)

With Adyen, you get access to [Essentials](https://essentials-live.adyen.com/essentials). This is an online dashboard that allows you to manage your account and perform day-to-day business activities.

Use the links below to learn how to get access to your Adyen account and how to manage it.

## Get started

[![](/user/themes/adyen/images/illustrations/automatic-onboarding.svg)](/franchisees/onboarding)

###### [Onboarding process](/franchisees/onboarding)

[Learn how you get access to\
your Adyen account.](/franchisees/onboarding)

[![](/user/themes/adyen/images/illustrations/checkmark.svg)](/franchisees/application-form)

###### [Application form](/franchisees/application-form)

[Complete the application form for the\
Know Your Customer (KYC) process.](/franchisees/application-form)

## Account

[![](/user/themes/adyen/images/illustrations/company.svg)](/franchisees/account-structure)

###### [Account structure](/franchisees/account-structure)

[Learn about merchant accounts and how to switch between them.](/franchisees/account-structure)

[![](/user/themes/adyen/images/illustrations/users-2.svg)](/franchisees/users)

###### [Users](/franchisees/users)

[Give your team members access to your Adyen account.](/franchisees/users)

[![](/user/themes/adyen/images/illustrations/email.svg)](/franchisees/system-messages)

###### [System messages](/franchisees/system-messages)

[Stay informed of important events related to your Adyen account.](/franchisees/system-messages)

## Business operations

[![](/user/themes/adyen/images/illustrations/credit-card-check.svg)](/franchisees/look-up-payments)

###### [Payments](/franchisees/look-up-payments)

[Look up payments and perform refunds.](/franchisees/look-up-payments)

[![](/user/themes/adyen/images/illustrations/data.svg)](/franchisees/disputes)

###### [Disputes](/franchisees/disputes)

[Learn how disputes work and how to defend them.](/franchisees/disputes)

[![](/user/themes/adyen/images/illustrations/payout.svg)](/franchisees/getting-paid)

###### [Finance](/franchisees/getting-paid)

[Learn how you get paid, and which reports to use for reconciliation.](/franchisees/getting-paid)

## In-person terminals

[![](/user/pages/docs/28.franchisees/terminal-fleet-manager.svg?decoding=auto\&fetchpriority=auto)](/franchisees/terminals)

###### [Terminals](/franchisees/terminals)

[Look up information about payment terminals.](/franchisees/terminals)