{"title":"Payout account","category":"default","creationDate":1779796136,"content":"<p>When you <a href=\"\/franchisees\/onboarding#submit-application\">submit<\/a> documents for a <a href=\"\/franchisees\/onboarding\/#how-it-works\">KYC check<\/a> of your payout account, Adyen verifies that the bank account exists, and that it is owned by the legal entity. If you have several merchant accounts, you may want to add a separate payout account for each merchant account.<\/p>\n<p>When you have your <a href=\"\/franchisees\/onboarding#essentials\">password for Essentials<\/a>, you can <a href=\"\/franchisees\/getting-paid#payout-account\">add or change payout accounts<\/a>.<\/p>\n<h2>Proof of bank account<\/h2>\n<p>The proof of bank account can be any of the following:<\/p>\n<ul>\n<li>Bank statements<\/li>\n<li>Deposit tickets or deposit forms<\/li>\n<li>Screenshots of  your  online banking environment<\/li>\n<li>Official letters issued by a bank<\/li>\n<li>Cheques<\/li>\n<\/ul>\n<p>Location-specific documents:<\/p>\n<ul>\n<li>Relev\u00e9 d'Identit\u00e9 Bancaire (RIB): bank document in France<\/li>\n<li>TAMIEYTHPIO: bank document in Greece<\/li>\n<li>Singaporian bank passbooks: bank document in Singapore<\/li>\n<\/ul>\n<div class=\"notices red\">\n<p>Do not upload photos of bank-issued cards, such as credit or debit cards. These contain sensitive information.<\/p>\n<\/div>\n<h3>Requirements for all documents<\/h3>\n<p>The document must show:<\/p>\n<\/li>\n<li>The account holder name. This must match your legal entity name.<\/li>\n<li>The account number or IBAN needs to be visible.<\/li>\n<li>The date of issuance needs to be visible and needs to be dated less than 12 months ago. This requirement applies to all types of documents except for RIBs, cheques, online banking environment or TAMIEYTHPIO.\n<div class=\"notices yellow\">\n<p>Some RIBs and online banking environments contain a date of issuance. The date of issuance for these must also be less than 12 months ago.<\/p>\n<\/div><\/li>\n<li>The country\/region where the bank account is located. For EU bank statements, Adyen infers the country\/region from the IBAN.<\/li>\n<li>An indicator that the document was issued by a bank, such as the bank logo or the bank name in its bank-specific font.<\/li>\n<\/ul>\n<p>We do not accept:<\/p>\n<ul>\n<li>Photos of bank-issued cards, such as credit or debit cards.<\/li>\n<li>Edited or personalized documents.<\/li>\n<li>Documents issued more than 12 months ago.<\/li>\n<li>Documents where required data points are missing.<\/li>\n<li>Documents with cut-off, blurry, or low-quality images.<\/li>\n<li>Documents issued by third party software platforms or programs.<\/li>\n<\/ul>\n<h4>Requirements for specific document types<\/h4>\n<p>Direct deposit tickets and forms:<\/p>\n<ul>\n<li>Must contain a bank logo or bank letterhead.<\/li>\n<li>Can only be accepted with a stamp or signature from the bank.<\/li>\n<\/ul>\n<p>Cheques:<\/p>\n<ul>\n<li>The name of the account holder, account number, and name of the financial institution or logo need to be printed (not handwritten).<\/li>\n<li>Security features need to be visible for cheques in US and CA.<\/li>\n<li>The account number and routing number need to be fully visible.<\/li>\n<li>We can only accept electronic cheques issued by banks in CA.<\/li>\n<li>We cannot accept any cheques issued by banks in AU.<\/li>\n<\/ul>\n<p>Letters from bank or bank account agreements:<\/p>\n<ul>\n<li>Must contain a bank logo or a bank letterhead.<\/li>\n<li>All letters must have a stamp or signature from the bank.<\/li>\n<\/ul>\n<p>The uploaded document must meet the following file format and size requirements:<\/p>\n<ul>\n<li>Formats: JPEG, JPG, PNG, or PDF (maximum 1 file)<\/li>\n<li>Size for PDFs: minimum 1 KB, maximum 15 MB<\/li>\n<li>Size for other formats: minimum 100 KB, maximum 15 MB<\/li>\n<\/ul>\n<p><img alt=\"Visual examples of the bank statements described in this section\" src=\"\/user\/pages\/reuse\/pfs-verification\/verification-requirements\/bank-document-infographic\/bank-document.svg?decoding=auto&amp;fetchpriority=auto\" \/><\/p>","url":"https:\/\/docs.adyen.com\/franchisees\/payout-account","articleFields":{"description":"Provide information about the bank account where you want to receive the payouts.","section_icon":"user-management.svg","process":{"markdown":true,"twig":true},"cache_enable":false,"parameters":{"integrationPath":"\/franchisees","integrationType":"franchisees"}},"algolia":{"url":"https:\/\/docs.adyen.com\/franchisees\/payout-account","title":"Payout account","content":"When you submit documents for a KYC check of your payout account, Adyen verifies that the bank account exists, and that it is owned by the legal entity. If you have several merchant accounts, you may want to add a separate payout account for each merchant account.\nWhen you have your password for Essentials, you can add or change payout accounts.\nProof of bank account\nThe proof of bank account can be any of the following:\n\nBank statements\nDeposit tickets or deposit forms\nScreenshots of  your  online banking environment\nOfficial letters issued by a bank\nCheques\n\nLocation-specific documents:\n\nRelev\u00e9 d'Identit\u00e9 Bancaire (RIB): bank document in France\nTAMIEYTHPIO: bank document in Greece\nSingaporian bank passbooks: bank document in Singapore\n\n\nDo not upload photos of bank-issued cards, such as credit or debit cards. These contain sensitive information.\n\nRequirements for all documents\nThe document must show:\n\nThe account holder name. This must match your legal entity name.\nThe account number or IBAN needs to be visible.\nThe date of issuance needs to be visible and needs to be dated less than 12 months ago. This requirement applies to all types of documents except for RIBs, cheques, online banking environment or TAMIEYTHPIO.\n\nSome RIBs and online banking environments contain a date of issuance. The date of issuance for these must also be less than 12 months ago.\n\nThe country\/region where the bank account is located. For EU bank statements, Adyen infers the country\/region from the IBAN.\nAn indicator that the document was issued by a bank, such as the bank logo or the bank name in its bank-specific font.\n\nWe do not accept:\n\nPhotos of bank-issued cards, such as credit or debit cards.\nEdited or personalized documents.\nDocuments issued more than 12 months ago.\nDocuments where required data points are missing.\nDocuments with cut-off, blurry, or low-quality images.\nDocuments issued by third party software platforms or programs.\n\nRequirements for specific document types\nDirect deposit tickets and forms:\n\nMust contain a bank logo or bank letterhead.\nCan only be accepted with a stamp or signature from the bank.\n\nCheques:\n\nThe name of the account holder, account number, and name of the financial institution or logo need to be printed (not handwritten).\nSecurity features need to be visible for cheques in US and CA.\nThe account number and routing number need to be fully visible.\nWe can only accept electronic cheques issued by banks in CA.\nWe cannot accept any cheques issued by banks in AU.\n\nLetters from bank or bank account agreements:\n\nMust contain a bank logo or a bank letterhead.\nAll letters must have a stamp or signature from the bank.\n\nThe uploaded document must meet the following file format and size requirements:\n\nFormats: JPEG, JPG, PNG, or PDF (maximum 1 file)\nSize for PDFs: minimum 1 KB, maximum 15 MB\nSize for other formats: minimum 100 KB, maximum 15 MB\n\n","type":"page","locale":"en","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"Franchisees","lvl2":"Payout account"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/franchisees","lvl2":"\/franchisees\/payout-account"},"levels":3,"category":"","category_color":"","tags":["Payout","account"]},"articleFiles":{"photo-id-upload-guidelines.png":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/28.franchisees\/04.payout-account\/photo-id-upload-guidelines.png\" \/>"}}