{"title":"Single sign-on","category":"default","creationDate":1788346618,"content":"<p>Single sign-on (SSO) lets you use your company credentials to log in to the Customer Area, instead of a separate password. SSO is set up and managed by your franchisor.<\/p>\n<h2>Requirements<\/h2>\n<p>Before you begin, take into account the following requirements and preparations.<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\">Requirement<\/th>\n<th style=\"text-align: left;\">Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><strong>Setup steps<\/strong><\/td>\n<td style=\"text-align: left;\">Your franchisor must have enabled SSO as your login method. For more information, see <a href=\"\/franchisees\/onboarding\">Onboarding<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>How it works<\/h2>\n<p>When your franchisor enables SSO, you receive an email to verify your email address. After verifying, you log in through your franchisor's platform using your company credentials, and are redirected to the Customer Area.<\/p>\n<h2>Verify your email address<\/h2>\n<p>Before you can log in with SSO, you must verify your email address. You receive this email when your franchisor creates your user account.<\/p>\n<p>To verify your email address:<\/p>\n<ol>\n<li>In the email you received, select <strong>Verify email address<\/strong>.<\/li>\n<li>On the confirmation page, you can optionally enter your first and last name, then select <strong>Save<\/strong>.<\/li>\n<\/ol>\n<div class=\"notices yellow\">\n<p>The verification link expires after 24 hours. If it expires, contact your franchisor to send a new link.<\/p>\n<\/div>\n<h2>Log in from the Customer Area<\/h2>\n<p>To log in with SSO from the Customer Area:<\/p>\n<ol>\n<li>Go to <a href=\"https:\/\/ca-live.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>.<\/li>\n<li>In the <strong>Username<\/strong> field, enter the email address you verified.<\/li>\n<li>Select <strong>Next<\/strong>. Adyen recognizes your email as an SSO account and does not ask for a password.<\/li>\n<\/ol>\n<p>If you are already logged in to your franchisor's platform, you are redirected to the Customer Area. If not, you are redirected to your franchisor's platform to log in first.<\/p>\n<h2>Log in from your franchisor's platform<\/h2>\n<p>If your franchisor's platform is already open, you can also access the Customer Area directly from there without going to the Customer Area login page first.<\/p>\n<h2>See also<\/h2>\n<div class=\"see-also-links output-inline\" id=\"see-also\">\n<ul><li><a href=\"\/franchisees\/multifactor-authentication\"\n                        target=\"_self\"\n                        >\n                    Multifactor authentication\n                <\/a><\/li><li><a href=\"\/franchisees\/users\"\n                        target=\"_self\"\n                        >\n                    Manage users\n                <\/a><\/li><\/ul><\/div>\n","url":"https:\/\/docs.adyen.com\/franchisees\/single-sign-on","articleFields":{"description":"Log in to your Customer Area using your company credentials with single sign-on.","feedback_component":true},"algolia":{"url":"https:\/\/docs.adyen.com\/franchisees\/single-sign-on","title":"Single sign-on","content":"Single sign-on (SSO) lets you use your company credentials to log in to the Customer Area, instead of a separate password. SSO is set up and managed by your franchisor.\nRequirements\nBefore you begin, take into account the following requirements and preparations.\n\n\n\nRequirement\nDescription\n\n\n\n\nSetup steps\nYour franchisor must have enabled SSO as your login method. For more information, see Onboarding.\n\n\n\nHow it works\nWhen your franchisor enables SSO, you receive an email to verify your email address. After verifying, you log in through your franchisor's platform using your company credentials, and are redirected to the Customer Area.\nVerify your email address\nBefore you can log in with SSO, you must verify your email address. You receive this email when your franchisor creates your user account.\nTo verify your email address:\n\nIn the email you received, select Verify email address.\nOn the confirmation page, you can optionally enter your first and last name, then select Save.\n\n\nThe verification link expires after 24 hours. If it expires, contact your franchisor to send a new link.\n\nLog in from the Customer Area\nTo log in with SSO from the Customer Area:\n\nGo to Customer Area.\nIn the Username field, enter the email address you verified.\nSelect Next. Adyen recognizes your email as an SSO account and does not ask for a password.\n\nIf you are already logged in to your franchisor's platform, you are redirected to the Customer Area. If not, you are redirected to your franchisor's platform to log in first.\nLog in from your franchisor's platform\nIf your franchisor's platform is already open, you can also access the Customer Area directly from there without going to the Customer Area login page first.\nSee also\n\n\n                    Multifactor authentication\n                \n                    Manage users\n                \n","type":"page","locale":"en","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"Franchisees","lvl2":"Single sign-on"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/franchisees","lvl2":"\/franchisees\/single-sign-on"},"levels":3,"category":"","category_color":"","tags":["Single","sign-on"]}}