--- title: "General error codes" url: "https://docs.adyen.com/issuing/kyc-verification-codes/general-verification-errors" source_url: "https://docs.adyen.com/issuing/kyc-verification-codes/general-verification-errors.md" canonical: "https://docs.adyen.com/issuing/kyc-verification-codes/general-verification-errors" last_modified: "2021-01-19T09:45:00+01:00" language: "en" --- # General error codes [View source](/issuing/kyc-verification-codes/general-verification-errors.md) You can use the general error codes to broadly identify the cause of an error. Adyen sends the general error codes and messages in the `verificationErrors` array. This array also usually contains corresponding [suberrors](/issuing/kyc-verification-codes/sub-errors). ## Requirements If you have an [Adyen for Platforms](/adyen-for-platforms-model/) or [Adyen Issuing](/issuing) integration, there are no additional requirements, limitations, or preparations. ## Types of error codes The range of error codes are divided into the types of check. * **1\_1x**: [General issues](#general-errors) * **1\_3x**-**1\_4x**: [Issues with the individual check](#individual-check) * **1\_5x**: [Issues with the organization check](#organization-check) * **1\_7x**: [Issues with the bank account check](#bank-check) * **1\_8x**: [Issues with the proof of signatory check](#proof-of-signatory-check) * **2\_8x**: [Issues with missing data](#missing-data) * **2\_9x**: [Issues with missing contracts](#missing-contracts) * **3\_1x**: [Issues with data review](#data-review) ## General issues | General error code | Message | Possible suberrors | | | ------------------ | ------------------------------------------------------------------------------- | ------------------------------------------------------------ | - | | []()1\_10 | Information couldn't be verified | [1\_1002](/issuing/kyc-verification-codes/sub-errors#1_1002) | | | []()1\_11 | Document didn't meet requirements | [1\_1003](/issuing/kyc-verification-codes/sub-errors#1_1003) | | | []()1\_12 | Legal entity declined | [1\_1000](/issuing/kyc-verification-codes/sub-errors#1_1000) | | | []()1\_13 | Verification couldn't be completed | [1\_1001](/issuing/kyc-verification-codes/sub-errors#1_1001) | | | []()1\_14 | Capability not allowed for type individual | | | | []()1\_15 | Capability not allowed due to legal entity's or associated individual's country | | | | []()1\_16 | Capability not allowed for entity type | | | ## Individual identity check | General error code | Message | Possible suberrors | | | ------------------ | ------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | - | | []()1\_30 | Individual details couldn't be verified | [1\_3000](/issuing/kyc-verification-codes/sub-errors#1_3000), [1\_3001](/issuing/kyc-verification-codes/sub-errors#1_3001), [1\_3002](/issuing/kyc-verification-codes/sub-errors#1_3002), [1\_3003](/issuing/kyc-verification-codes/sub-errors#1_3003), [1\_3004](/issuing/kyc-verification-codes/sub-errors#1_3004), [1\_3005](/issuing/kyc-verification-codes/sub-errors#1_3005), [1\_3006](/issuing/kyc-verification-codes/sub-errors#1_3006), [1\_3007](/issuing/kyc-verification-codes/sub-errors#1_3007), [1\_3057](/issuing/kyc-verification-codes/sub-errors#1_3057), [1\_3058](/issuing/kyc-verification-codes/sub-errors#1_3058), [1\_3062](/issuing/kyc-verification-codes/sub-errors#1_3062) | | | []()1\_31 | ID document is needed | [1\_3052](/issuing/kyc-verification-codes/sub-errors#1_3052) | | | []()1\_32 | ID document couldn't be processed | [1\_3012](/issuing/kyc-verification-codes/sub-errors#1_3012) | | | []()1\_33 | ID document didn't meet requirements | [1\_3009](/issuing/kyc-verification-codes/sub-errors#1_3009), [1\_3013](/issuing/kyc-verification-codes/sub-errors#1_3013), [1\_3015](/issuing/kyc-verification-codes/sub-errors#1_3015), [1\_3019](/issuing/kyc-verification-codes/sub-errors#1_3019), [1\_3020](/issuing/kyc-verification-codes/sub-errors#1_3020), [1\_3024](/issuing/kyc-verification-codes/sub-errors#1_3024), [1\_3026](/issuing/kyc-verification-codes/sub-errors#1_3026), [1\_3027](/issuing/kyc-verification-codes/sub-errors#1_3027), [1\_3029](/issuing/kyc-verification-codes/sub-errors#1_3029), [1\_3030](/issuing/kyc-verification-codes/sub-errors#1_3030), [1\_3031](/issuing/kyc-verification-codes/sub-errors#1_3031), [1\_3066](/issuing/kyc-verification-codes/sub-errors#1_3066), [1\_3067](/issuing/kyc-verification-codes/sub-errors#1_3067) | | | []()1\_34 | Image of the ID document didn't meet requirements | [1\_3008](/issuing/kyc-verification-codes/sub-errors#1_3008), [1\_3010](/issuing/kyc-verification-codes/sub-errors#1_3010), [1\_3011](/issuing/kyc-verification-codes/sub-errors#1_3011), [1\_3014](/issuing/kyc-verification-codes/sub-errors#1_3014), [1\_3036](/issuing/kyc-verification-codes/sub-errors#1_3036), [1\_3016](/issuing/kyc-verification-codes/sub-errors#1_3016), [1\_3017](/issuing/kyc-verification-codes/sub-errors#1_3017), [1\_3018](/issuing/kyc-verification-codes/sub-errors#1_3018), [1\_3021](/issuing/kyc-verification-codes/sub-errors#1_3021), [1\_3022](/issuing/kyc-verification-codes/sub-errors#1_3022), [1\_3023](/issuing/kyc-verification-codes/sub-errors#1_3023) | | | []()1\_35 | Individual details didn't match the ID document | [1\_3032](/issuing/kyc-verification-codes/sub-errors#1_3032), [1\_3033](/issuing/kyc-verification-codes/sub-errors#1_3033), [1\_3034](/issuing/kyc-verification-codes/sub-errors#1_3034), [1\_3035](/issuing/kyc-verification-codes/sub-errors#1_3035), [1\_3025](/issuing/kyc-verification-codes/sub-errors#1_3025), [1\_3028](/issuing/kyc-verification-codes/sub-errors#1_3028), [1\_3065](/issuing/kyc-verification-codes/sub-errors#1_3065) | | | []()1\_36 | Proof of residency didn't meet requirements | [1\_3040](/issuing/kyc-verification-codes/sub-errors#1_3040), [1\_3041](/issuing/kyc-verification-codes/sub-errors#1_3041), [1\_3042](/issuing/kyc-verification-codes/sub-errors#1_3042), [1\_3043](/issuing/kyc-verification-codes/sub-errors#1_3043), [1\_3044](/issuing/kyc-verification-codes/sub-errors#1_3044) | | | []()1\_37 | Image of the proof of residency didn't meet the requirements | [1\_3045](/issuing/kyc-verification-codes/sub-errors#1_3045) | | | []()1\_38 | Individual details didn't match the proof of residency | [1\_3037](/issuing/kyc-verification-codes/sub-errors#1_3037), [1\_3038](/issuing/kyc-verification-codes/sub-errors#1_3038), [1\_3039](/issuing/kyc-verification-codes/sub-errors#1_3039), [1\_3046](/issuing/kyc-verification-codes/sub-errors#1_3046) | | | []()1\_39 | Proof of national ID number didn't meet requirements | [1\_3047](/issuing/kyc-verification-codes/sub-errors#1_3047) | | | []()1\_40 | Image of the proof of national ID number didn't meet the requirements | [1\_3051](/issuing/kyc-verification-codes/sub-errors#1_3051) | | | []()1\_41 | Individual details didn't match the proof of national ID number | [1\_3048](/issuing/kyc-verification-codes/sub-errors#1_3048), [1\_3049](/issuing/kyc-verification-codes/sub-errors#1_3049), [1\_3050](/issuing/kyc-verification-codes/sub-errors#1_3050) | | | []()1\_43 | Image of the proof of the individual tax ID didn't meet the requirements | [1\_3056](/issuing/kyc-verification-codes/sub-errors#1_3056) | | | []()1\_44 | Proof of the individual tax ID didn't meet requirements | [1\_3059](/issuing/kyc-verification-codes/sub-errors#1_3059) | | | []()1\_45 | Individual details didn't match the proof of the individual tax ID | [1\_3060](/issuing/kyc-verification-codes/sub-errors#1_3060), [1\_3061](/issuing/kyc-verification-codes/sub-errors#1_3061), [1\_3063](/issuing/kyc-verification-codes/sub-errors#1_3063) | | | []()1\_46 | Identity couldn't be verified | [1\_3077](/issuing/kyc-verification-codes/sub-errors#1_3077) | | | []()1\_47 | Image of the live selfie didn't meet requirements | [1\_3078](/issuing/kyc-verification-codes/sub-errors#1_3078), [1\_3079](/issuing/kyc-verification-codes/sub-errors#1_3079), [1\_3080](/issuing/kyc-verification-codes/sub-errors#1_3080) | | | []()1\_48 | Biometric verification couldn't be performed | [1\_3075](/issuing/kyc-verification-codes/sub-errors#1_3075), [1\_3076](/issuing/kyc-verification-codes/sub-errors#1_3076) | | ## Organization check | General error code | Message | Possible suberrors | | ------------------ | ----------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | []()1\_50 | Organization details couldn't be verified | [1\_5000](/issuing/kyc-verification-codes/sub-errors#1_5000), [1\_5001](/issuing/kyc-verification-codes/sub-errors#1_5001), [1\_5002](/issuing/kyc-verification-codes/sub-errors#1_5002), [1\_5003](/issuing/kyc-verification-codes/sub-errors#1_5003), [1\_5004](/issuing/kyc-verification-codes/sub-errors#1_5004), [1\_5005](/issuing/kyc-verification-codes/sub-errors#1_5005), [1\_5006](/issuing/kyc-verification-codes/sub-errors#1_5006), [1\_5007](/issuing/kyc-verification-codes/sub-errors#1_5007), [1\_5008](/issuing/kyc-verification-codes/sub-errors#1_5008), [1\_5009](/issuing/kyc-verification-codes/sub-errors#1_5009), [1\_5010](/issuing/kyc-verification-codes/sub-errors#1_5010), [1\_5011](/issuing/kyc-verification-codes/sub-errors#1_5011), [1\_5012](/issuing/kyc-verification-codes/sub-errors#1_5012), [1\_5013](/issuing/kyc-verification-codes/sub-errors#1_5013), [1\_5014](/issuing/kyc-verification-codes/sub-errors#1_5014), [1\_5015](/issuing/kyc-verification-codes/sub-errors#1_5015), [1\_5016](/issuing/kyc-verification-codes/sub-errors#1_5016), [1\_5017](/issuing/kyc-verification-codes/sub-errors#1_5017), [1\_5018](/issuing/kyc-verification-codes/sub-errors#1_5018), [1\_5019](/issuing/kyc-verification-codes/sub-errors#1_5019), [1\_5020](/issuing/kyc-verification-codes/sub-errors#1_5020), [1\_5025](/issuing/kyc-verification-codes/sub-errors#1_5025), [1\_5026](/issuing/kyc-verification-codes/sub-errors#1_5026), [1\_5033](/issuing/kyc-verification-codes/sub-errors#1_5033), [1\_5036](/issuing/kyc-verification-codes/sub-errors#1_5036), [1\_5042](/issuing/kyc-verification-codes/sub-errors#1_5042), [1\_5054](/issuing/kyc-verification-codes/sub-errors#1_5042), [1\_5055](/issuing/kyc-verification-codes/sub-errors#1_5055), [1\_5093](/issuing/kyc-verification-codes/sub-errors#1_5093), [1\_5094](/issuing/kyc-verification-codes/sub-errors#1_5094), [1\_8000](/issuing/kyc-verification-codes/sub-errors#1_8000) | | | | | | []()1\_51 | Organization details didn't match the document | [1\_5023](/issuing/kyc-verification-codes/sub-errors#1_5023), [1\_5027](/issuing/kyc-verification-codes/sub-errors#1_5027), [1\_5028](/issuing/kyc-verification-codes/sub-errors#1_5028), [1\_5029](/issuing/kyc-verification-codes/sub-errors#1_5029), [1\_5030](/issuing/kyc-verification-codes/sub-errors#1_5030), [1\_5031](/issuing/kyc-verification-codes/sub-errors#1_5031), [1\_5032](/issuing/kyc-verification-codes/sub-errors#1_5032), [1\_5037](/issuing/kyc-verification-codes/sub-errors#1_5037), [1\_5041](/issuing/kyc-verification-codes/sub-errors#1_5041), [1\_5043](/issuing/kyc-verification-codes/sub-errors#1_5043), [1\_5044](/issuing/kyc-verification-codes/sub-errors#1_5044), [1\_5045](/issuing/kyc-verification-codes/sub-errors#1_5045), [1\_5061](/issuing/kyc-verification-codes/sub-errors#1_5061), [1\_5062](/issuing/kyc-verification-codes/sub-errors#1_5062), [1\_5063](/issuing/kyc-verification-codes/sub-errors#1_5063), [1\_5064](/issuing/kyc-verification-codes/sub-errors#1_5064), [1\_5065](/issuing/kyc-verification-codes/sub-errors#1_5065), [1\_5066](/issuing/kyc-verification-codes/sub-errors#1_5066), [1\_5067](/issuing/kyc-verification-codes/sub-errors#1_5067), [1\_8001](/issuing/kyc-verification-codes/sub-errors#1_8001) | | []()1\_52 | Registration document didn't meet requirements | [1\_5021](/issuing/kyc-verification-codes/sub-errors#1_5021), [1\_5022](/issuing/kyc-verification-codes/sub-errors#1_5022), [1\_5024](/issuing/kyc-verification-codes/sub-errors#1_5024), [1\_5035](/issuing/kyc-verification-codes/sub-errors#1_5035) | | []()1\_53 | Tax document didn't meet requirements | [1\_5038](/issuing/kyc-verification-codes/sub-errors#1_5038), [1\_5039](/issuing/kyc-verification-codes/sub-errors#1_5039), [1\_5040](/issuing/kyc-verification-codes/sub-errors#1_5040) | | []()1\_54 | Proof of address didn't meet requirements | [1\_5034](/issuing/kyc-verification-codes/sub-errors#1_5034) | | []()1\_55 | Proof of ownership is needed | [1\_5048](/issuing/kyc-verification-codes/sub-errors#1_5048) | | []()1\_56 | Organization ownership couldn't be verified | [1\_5046](/issuing/kyc-verification-codes/sub-errors#1_5046), [1\_5047](/issuing/kyc-verification-codes/sub-errors#1_5047) | | []()1\_57 | Submitted affiliation document didn't meet the requirements | [1\_5049](/issuing/kyc-verification-codes/sub-errors#1_5049), [1\_5051](/issuing/kyc-verification-codes/sub-errors#1_5051), [1\_5052](/issuing/kyc-verification-codes/sub-errors#1_5052) | | []()1\_58 | VAT document didn't meet requirements | [1\_5056](/issuing/kyc-verification-codes/sub-errors#1_5056), [1\_5057](/issuing/kyc-verification-codes/sub-errors#1_5057), [1\_5058](/issuing/kyc-verification-codes/sub-errors#1_5058), [1\_5059](/issuing/kyc-verification-codes/sub-errors#1_5059), [1\_5060](/issuing/kyc-verification-codes/sub-errors#1_5060) | | | | | ## Legal arrangement check The actual error message will correspond to the specific type of legal arrangement. For example, "`Sole proprietorship` details couldn't be verified." | General error code | Message | Possible suberrors | | ------------------ | ---------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | []()1\_60 | Legal arrangement details couldn't be verified | [1\_6000](/issuing/kyc-verification-codes/sub-errors#1_6000), [1\_6001](/issuing/kyc-verification-codes/sub-errors#1_6001), [1\_6002](/issuing/kyc-verification-codes/sub-errors#1_6002), [1\_6004](/issuing/kyc-verification-codes/sub-errors#1_6004), [1\_6005](/issuing/kyc-verification-codes/sub-errors#1_6005) | | []()1\_61 | Constitutional document didn't meet requirements | [1\_6006](/issuing/kyc-verification-codes/sub-errors#1_6006), [1\_6009](/issuing/kyc-verification-codes/sub-errors#1_6009), [1\_6010](/issuing/kyc-verification-codes/sub-errors#1_6010), [1\_6017](/issuing/kyc-verification-codes/sub-errors#1_6017) | | []()1\_62 | Legal arrangement details didn't match the constitutional document | [1\_6007](/issuing/kyc-verification-codes/sub-errors#1_6007), [1\_6008](/issuing/kyc-verification-codes/sub-errors#1_6008), [1\_6011](/issuing/kyc-verification-codes/sub-errors#1_6011) | | []()1\_63 | Legal arrangement's affiliated member's details didn't match the constitutional document | [1\_6034](/issuing/kyc-verification-codes/sub-errors#1_6034), [1\_6035](/issuing/kyc-verification-codes/sub-errors#1_6035), [1\_6036](/issuing/kyc-verification-codes/sub-errors#1_6036), [1\_6037](/issuing/kyc-verification-codes/sub-errors#1_6037), [1\_6038](/issuing/kyc-verification-codes/sub-errors#1_6038) | ## Bank account check | General error code | Message | Possible suberrors | | | ------------------ | ---------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | - | | []()1\_70 | Bank account couldn't be verified | [1\_7000](/issuing/kyc-verification-codes/sub-errors#1_7000), [1\_7003](/issuing/kyc-verification-codes/sub-errors#1_7003) | | | []()1\_71 | Bank account details couldn't be verified | [1\_7001](/issuing/kyc-verification-codes/sub-errors#1_7001), [1\_7002](/issuing/kyc-verification-codes/sub-errors#1_7002), [1\_7004](/issuing/kyc-verification-codes/sub-errors#1_7004), [1\_7015](/issuing/kyc-verification-codes/sub-errors#1_7015), [1\_7017](/issuing/kyc-verification-codes/sub-errors#1_7017), [1\_7020](/issuing/kyc-verification-codes/sub-errors#1_7020), [1\_7007](/issuing/kyc-verification-codes/sub-errors#1_7007) | | | []()1\_72 | Verification could not be completed | [1\_1001](/issuing/kyc-verification-codes/sub-errors#1_1001) | | | []()1\_73 | Bank account access could not be authenticated | | | | []()1\_74 | Bank statement is needed | [1\_7008](/issuing/kyc-verification-codes/sub-errors#1_7008) | | | []()1\_75 | Bank statement didn't meet requirements | [1\_7009](/issuing/kyc-verification-codes/sub-errors#1_7009), [1\_7010](/issuing/kyc-verification-codes/sub-errors#1_7010), [1\_7012](/issuing/kyc-verification-codes/sub-errors#1_7012), [1\_7013](/issuing/kyc-verification-codes/sub-errors#1_7013), [1\_7014](/issuing/kyc-verification-codes/sub-errors#1_7014), [1\_7018](/issuing/kyc-verification-codes/sub-errors#1_7018), [1\_7019](/issuing/kyc-verification-codes/sub-errors#1_7019), [1\_7021](/issuing/kyc-verification-codes/sub-errors#1_7021), [1\_7022](/issuing/kyc-verification-codes/sub-errors#1_7022) | | | []()1\_76 | Bank details didn't match the bank document | [1\_7011](/issuing/kyc-verification-codes/sub-errors#1_7011), [1\_7016](/issuing/kyc-verification-codes/sub-errors#1_7016) | | | []()1\_77 | The entity is in pending status | | | ## Proof of signatory check | General error code | Message | Possible suberrors | | ------------------ | ------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | 1\_80 | Proof of signatory missing | | | 1\_81 | Signatory details didn't match proof of signatory | [1\_8002](/issuing/kyc-verification-codes/sub-errors#1_8002) | | 1\_82 | Proof of signatory didn't meet requirements | [1\_8003](/issuing/kyc-verification-codes/sub-errors#1_8003), [1\_8004](/issuing/kyc-verification-codes/sub-errors#1_8004), [1\_8005](/issuing/kyc-verification-codes/sub-errors#1_8005), [1\_8006](/issuing/kyc-verification-codes/sub-errors#1_8006) | | 1\_83 | Signatory details couldn't be verified | [1\_8007](/issuing/kyc-verification-codes/sub-errors#1_8007), [1\_8008](/issuing/kyc-verification-codes/sub-errors#1_8008) | | 1\_84 | Proof of director document missing | | | 1\_85 | Proof of director document didn't meet the requirements | [1\_8013](/issuing/kyc-verification-codes/sub-errors#1_8013), [1\_8014](/issuing/kyc-verification-codes/sub-errors#1_8014), [1\_8015](/issuing/kyc-verification-codes/sub-errors#1_8008) | | 1\_86 | Director details didn't match with proof of director document | [1\_8011](/issuing/kyc-verification-codes/sub-errors#1_8011), [1\_8012](/issuing/kyc-verification-codes/sub-errors#1_8012) | | 1\_87 | Director details couldn't be verified | | ## Business line check | General error code | Message | Possible suberrors | | | ------------------ | ------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | - | | []()1\_90 | Industry couldn't be verified | [1\_9000](/issuing/kyc-verification-codes/sub-errors#1_9000), [1\_9001](/issuing/kyc-verification-codes/sub-errors#1_9001), [1\_9002](/issuing/kyc-verification-codes/sub-errors#1_9002), [1\_9003](/issuing/kyc-verification-codes/sub-errors#1_9003) | | | []()1\_91 | Proof of industry didn't meet requirements | [1\_9004](/issuing/kyc-verification-codes/sub-errors#1_9004), [1\_9005](/issuing/kyc-verification-codes/sub-errors#1_9005), [1\_9006](/issuing/kyc-verification-codes/sub-errors#1_9006), [1\_9007](/issuing/kyc-verification-codes/sub-errors#1_9007), [1\_9008](/issuing/kyc-verification-codes/sub-errors#1_9008) | | | []()1\_92 | No web address available to perform verification | [1\_9002](/issuing/kyc-verification-codes/sub-errors#1_9002) | | | []()1\_93 | Source of funds details couldn’t be verified | [1\_9009](/issuing/kyc-verification-codes/sub-errors#1_9009) | | | []()1\_94 | Proof of funds document didn't meet requirements | [1\_9010](/issuing/kyc-verification-codes/sub-errors#1_9010), [1\_9011](/issuing/kyc-verification-codes/sub-errors#1_9011), [1\_9012](/issuing/kyc-verification-codes/sub-errors#1_9012) | | ## Missing data | General error code | Message | Remediating action code | | ------------------ | ------------------------------------------------------------------- | ------------------------------------------------------------------- | | []()2\_8009 | `individual.firstName` was missing | [2\_102](/issuing/kyc-verification-codes/remediating-actions#2_102) | | []()2\_8011 | `individual.lastName` was missing | [2\_103](/issuing/kyc-verification-codes/remediating-actions#2_103) | | []()2\_8017 | `individual.residentialAddress.country` was missing | [2\_104](/issuing/kyc-verification-codes/remediating-actions#2_104) | | []()2\_8018 | `individual.residentialAddress.stateOrProvince` was missing | [2\_105](/issuing/kyc-verification-codes/remediating-actions#2_105) | | []()2\_8019 | `individual.residentialAddress.street` was missing | [2\_106](/issuing/kyc-verification-codes/remediating-actions#2_106) | | []()2\_8020 | `individual.residentialAddress.city` was missing | [2\_107](/issuing/kyc-verification-codes/remediating-actions#2_107) | | []()2\_8021 | `individual.residentialAddress.postalCode` was missing | [2\_108](/issuing/kyc-verification-codes/remediating-actions#2_108) | | []()2\_8022 | `individual.residentialAddress.street2` was missing | [2\_109](/issuing/kyc-verification-codes/remediating-actions#2_109) | | []()2\_8025 | `individual.nationality` was missing | [2\_110](/issuing/kyc-verification-codes/remediating-actions#2_110) | | []()2\_8028 | `individual.birthData.dateOfBirth` was missing | [2\_112](/issuing/kyc-verification-codes/remediating-actions#2_112) | | []()2\_8030 | `bankAccount.iban` was missing | [2\_113](/issuing/kyc-verification-codes/remediating-actions#2_113) | | []()2\_8032 | `bankAccount.accountNumber` was missing | [2\_114](/issuing/kyc-verification-codes/remediating-actions#2_114) | | []()2\_8036 | `bankAccount` was missing | [2\_115](/issuing/kyc-verification-codes/remediating-actions#2_115) | | []()2\_8037 | `bankStatement` was missing | [1\_703](/issuing/kyc-verification-codes/remediating-actions#1_703) | | []()2\_8038 | `bankAccount.branchCode` was missing | [2\_116](/issuing/kyc-verification-codes/remediating-actions#2_116) | | []()2\_8043 | `organization.registrationNumber` was missing | [2\_117](/issuing/kyc-verification-codes/remediating-actions#2_117) | | []()2\_8044 | `soleProprietorship.registrationNumber` was missing | [2\_189](/issuing/kyc-verification-codes/remediating-actions#2_189) | | []()2\_8045 | `organization.taxId` was missing | [2\_118](/issuing/kyc-verification-codes/remediating-actions#2_118) | | []()2\_8052 | `documents.attachment` was missing | [2\_119](/issuing/kyc-verification-codes/remediating-actions#2_119) | | []()2\_8058 | `individual.name` was missing | [2\_120](/issuing/kyc-verification-codes/remediating-actions#2_120) | | []()2\_8059 | `individual.birthData` was missing | [2\_121](/issuing/kyc-verification-codes/remediating-actions#2_121) | | []()2\_8060 | `individual.identificationData` was missing | [2\_101](/issuing/kyc-verification-codes/remediating-actions#2_101) | | []()2\_8062 | `individual.residentialAddress` was missing | [2\_122](/issuing/kyc-verification-codes/remediating-actions#2_122) | | []()2\_8064 | `UBO through ownership` was missing | [2\_123](/issuing/kyc-verification-codes/remediating-actions#2_123) | | []()2\_8067 | `Signatory` was missing | [2\_124](/issuing/kyc-verification-codes/remediating-actions#2_124) | | []()2\_8069 | `organization.type` was missing | [2\_125](/issuing/kyc-verification-codes/remediating-actions#2_125) | | []()2\_8071 | `Identity document` was missing | [1\_301](/issuing/kyc-verification-codes/remediating-actions#1_301) | | []()2\_8076 | `Drivers license` was missing | [2\_127](/issuing/kyc-verification-codes/remediating-actions#2_127) | | []()2\_8077 | `Front image of drivers license` was missing. | [2\_128](/issuing/kyc-verification-codes/remediating-actions#2_128) | | []()2\_8078 | `Back image of drivers license` was missing | [2\_129](/issuing/kyc-verification-codes/remediating-actions#2_129) | | []()2\_8079 | `Identity card` was missing | [1\_301](/issuing/kyc-verification-codes/remediating-actions#1_301) | | []()2\_8080 | `Back image of identity card` was missing | [2\_131](/issuing/kyc-verification-codes/remediating-actions#2_131) | | []()2\_8081 | `Front image of identity card` was missing. | [2\_130](/issuing/kyc-verification-codes/remediating-actions#2_130) | | []()2\_8082 | `individual.identificationData.number` was missing | [2\_101](/issuing/kyc-verification-codes/remediating-actions#2_101) | | []()2\_8085 | `organization.legalName` was missing | [2\_132](/issuing/kyc-verification-codes/remediating-actions#2_132) | | []()2\_8086 | `organization.doingBusinessAs` was missing | [2\_133](/issuing/kyc-verification-codes/remediating-actions#2_133) | | []()2\_8087 | `Legal representative` was missing. | [2\_221](/issuing/kyc-verification-codes/remediating-actions#2_221) | | []()2\_8100 | `VAT document` was missing | [2\_134](/issuing/kyc-verification-codes/remediating-actions#2_134) | | []()2\_8107 | `Proof of residency` was missing | [1\_304](/issuing/kyc-verification-codes/remediating-actions#1_304) | | []()2\_8108 | `Continuous payout entity` was missing | [1\_100](/issuing/kyc-verification-codes/remediating-actions#1_100) | | []()2\_8109 | `Full affiliation proof` was missing | [1\_100](/issuing/kyc-verification-codes/remediating-actions#1_100) | | []()2\_8129 | `Name` was missing | [1\_100](/issuing/kyc-verification-codes/remediating-actions#1_100) | | []()2\_8131 | `Type` was missing | [1\_100](/issuing/kyc-verification-codes/remediating-actions#1_100) | | []()2\_8138 | `Passport` was missing | [1\_100](/issuing/kyc-verification-codes/remediating-actions#1_100) | | []()2\_8139 | `Proof of national ID number` was missing | [1\_307](/issuing/kyc-verification-codes/remediating-actions#1_307) | | []()2\_8140 | `Proof of address` was missing | [1\_505](/issuing/kyc-verification-codes/remediating-actions#1_505) | | []()2\_8141 | `Registration document` was missing | [2\_137](/issuing/kyc-verification-codes/remediating-actions#2_137) | | []()2\_8142 | `email` was missing | [1\_100](/issuing/kyc-verification-codes/remediating-actions#1_100) | | []()2\_8148 | `individual.identificationData.type` was missing | [2\_139](/issuing/kyc-verification-codes/remediating-actions#2_139) | | []()2\_8149 | `individual.email` was missing | [2\_152](/issuing/kyc-verification-codes/remediating-actions#2_152) | | []()2\_8150 | `phone.number` was missing | [2\_153](/issuing/kyc-verification-codes/remediating-actions#2_153) | | []()2\_8151 | `phone.type` was missing | [2\_154](/issuing/kyc-verification-codes/remediating-actions#2_154) | | []()2\_8152 | `phone.countryCode` was missing | [2\_155](/issuing/kyc-verification-codes/remediating-actions#2_155) | | []()2\_8153 | `entityAssociation.jobTitle` was missing | [2\_156](/issuing/kyc-verification-codes/remediating-actions#2_156) | | []()2\_8154 | `bankAccount.accountType` was missing | [2\_140](/issuing/kyc-verification-codes/remediating-actions#2_140) | | []()2\_8155 | `bankAccount.bankBicSwift` was missing | [2\_141](/issuing/kyc-verification-codes/remediating-actions#2_141) | | []()2\_8156 | `bankAccount.bankCity` was missing | [2\_142](/issuing/kyc-verification-codes/remediating-actions#2_142) | | []()2\_8157 | `bankAccount.bankCode` was missing | [2\_143](/issuing/kyc-verification-codes/remediating-actions#2_143) | | []()2\_8158 | `bankAccount.bankName` was missing | [2\_144](/issuing/kyc-verification-codes/remediating-actions#2_144) | | []()2\_8159 | `bankAccount.checkCode` was missing. | [2\_145](/issuing/kyc-verification-codes/remediating-actions#2_145) | | []()2\_8161 | `bankAccount.currencyCode` was missing | [2\_147](/issuing/kyc-verification-codes/remediating-actions#2_147) | | []()2\_8162 | `proofOfOrganizationTaxInfo` was missing | [1\_503](/issuing/kyc-verification-codes/remediating-actions#1_503) | | []()2\_8163 | `sourceOfFunds` was missing | [2\_159](/issuing/kyc-verification-codes/remediating-actions#2_159) | | []()2\_8164 | `businessLine.sourceOfFunds.type` was missing | [2\_160](/issuing/kyc-verification-codes/remediating-actions#2_160) | | []()2\_8165 | `businessLine.sourceOfFunds.dateOfFundsReceived` was missing | [2\_161](/issuing/kyc-verification-codes/remediating-actions#2_161) | | []()2\_8166 | `businessLine.sourceOfFunds.dateOfSourceEvent` was missing | [2\_162](/issuing/kyc-verification-codes/remediating-actions#2_162) | | []()2\_8167 | `businessLine.sourceOfFunds.purpose` was missing | [2\_163](/issuing/kyc-verification-codes/remediating-actions#2_163) | | []()2\_8168 | `businessLine.sourceOfFunds.adyenProcessedFunds` was missing | [2\_164](/issuing/kyc-verification-codes/remediating-actions#2_164) | | []()2\_8169 | `businessLine.sourceOfFunds.cryptocurrencyExchange` was missing | [2\_165](/issuing/kyc-verification-codes/remediating-actions#2_165) | | []()2\_8170 | `businessLine.sourceOfFunds.description` was missing | [2\_166](/issuing/kyc-verification-codes/remediating-actions#2_166) | | []()2\_8171 | `businessLine.sourceOfFunds.relationship` was missing | [2\_167](/issuing/kyc-verification-codes/remediating-actions#2_167) | | []()2\_8173 | `businessLine.sourceOfFunds.amount` was missing | [2\_169](/issuing/kyc-verification-codes/remediating-actions#2_169) | | []()2\_8174 | `taxInformation` was missing | [2\_170](/issuing/kyc-verification-codes/remediating-actions#2_170) | | []()2\_8175 | `taxInformation.number` was missing | [2\_170](/issuing/kyc-verification-codes/remediating-actions#2_170) | | []()2\_8176 | `taxInformation.type` was missing | [2\_171](/issuing/kyc-verification-codes/remediating-actions#2_171) | | []()2\_8177 | `taxInformation.country` was missing | [2\_172](/issuing/kyc-verification-codes/remediating-actions#2_172) | | []()2\_8178 | `proofOfIndividualTaxId` was missing | [2\_173](/issuing/kyc-verification-codes/remediating-actions#2_173) | | []()2\_8179 | `vatNumber` was missing | [2\_174](/issuing/kyc-verification-codes/remediating-actions#2_174) | | []()2\_8180 | `vatDocument` was missing | [2\_175](/issuing/kyc-verification-codes/remediating-actions#2_175) | | []()2\_8181 | `industryCode` was missing | [2\_176](/issuing/kyc-verification-codes/remediating-actions#2_176) | | []()2\_8182 | `channel` was missing | [2\_177](/issuing/kyc-verification-codes/remediating-actions#2_177) | | []()2\_8183 | `webAddress` was missing | [2\_178](/issuing/kyc-verification-codes/remediating-actions#2_178) | | []()2\_8184 | `taxReportingClassification` was missing | [2\_179](/issuing/kyc-verification-codes/remediating-actions#2_179) | | []()2\_8185 | `taxReportingClassification.type` was missing | [2\_180](/issuing/kyc-verification-codes/remediating-actions#2_180) | | []()2\_8186 | `taxReportingClassification.businessType` was missing | [2\_181](/issuing/kyc-verification-codes/remediating-actions#2_181) | | []()2\_8187 | `taxReportingClassification.mainSourceOfIncome` was missing | [2\_182](/issuing/kyc-verification-codes/remediating-actions#2_182) | | []()2\_8188 | `taxReportingClassification.financialInstitutionNumber` was missing | [2\_183](/issuing/kyc-verification-codes/remediating-actions#2_183) | | []()2\_8189 | `UBO through control` was missing | [2\_151](/issuing/kyc-verification-codes/remediating-actions#2_151) | | []()2\_8190 | `businessLine` was missing | [2\_136](/issuing/kyc-verification-codes/remediating-actions#2_136) | | []()2\_8191 | `businessLine` was missing | [2\_136](/issuing/kyc-verification-codes/remediating-actions#2_136) | | []()2\_8192 | `constitutional document` to perform verification was missing | [2\_184](/issuing/kyc-verification-codes/remediating-actions#2_184) | | []()2\_8193 | `director` was missing | [2\_185](/issuing/kyc-verification-codes/remediating-actions#2_185) | | []()2\_8194 | `settlor` was missing | [2\_186](/issuing/kyc-verification-codes/remediating-actions#2_186) | | []()2\_8195 | `definedBeneficiary` was missing | [2\_187](/issuing/kyc-verification-codes/remediating-actions#2_187) | | []()2\_8196 | `proofOfOwnership` document to perform verification was missing | [2\_188](/issuing/kyc-verification-codes/remediating-actions#2_188) | | []()2\_8197 | `secondaryPartner` was missing | [2\_190](/issuing/kyc-verification-codes/remediating-actions#2_190) | | []()2\_8198 | Proof of industry to perform verification was missing | [1\_900](/issuing/kyc-verification-codes/remediating-actions#1_900) | | []()2\_8199 | `organization.dateOfIncorporation` was missing | [2\_191](/issuing/kyc-verification-codes/remediating-actions#2_191) | | []()2\_8200 | `soleProprietorship.dateOfIncorporation` was missing | [2\_192](/issuing/kyc-verification-codes/remediating-actions#2_192) | | []()2\_8201 | `undefinedBeneficiary` was missing | [2\_193](/issuing/kyc-verification-codes/remediating-actions#2_193) | | []()2\_8202 | `organization.registeredAddress.postalCode` was missing | [2\_194](/issuing/kyc-verification-codes/remediating-actions#2_194) | | []()2\_8203 | `organization.economicSector` was missing | [2\_905](/issuing/kyc-verification-codes/remediating-actions#2_905) | | []()2\_8204 | `organization.globalLegalEntityIdentifier` was missing | [2\_909](/issuing/kyc-verification-codes/remediating-actions#2_909) | | []()2\_8205 | `organization.stockData` was missing | [2\_903](/issuing/kyc-verification-codes/remediating-actions#2_903) | | []()2\_8206 | `organization.stockData.marketIdentifier` was missing | [2\_148](/issuing/kyc-verification-codes/remediating-actions#2_148) | | []()2\_8207 | `organization.stockData.stockNumber` was missing | [2\_149](/issuing/kyc-verification-codes/remediating-actions#2_149) | | []()2\_8208 | `organization.stockData.tickerSymbol` was missing | [2\_150](/issuing/kyc-verification-codes/remediating-actions#2_150) | | []()2\_8209 | Proof of signatory was missing | [1\_800](/issuing/kyc-verification-codes/remediating-actions#1_800) | | []()2\_8210 | Live selfie was missing | [2\_215](/issuing/kyc-verification-codes/remediating-actions#2_215) | | []()2\_8211 | `organization.registeredAddress.country` was missing | [2\_196](/issuing/kyc-verification-codes/remediating-actions#2_196) | | []()2\_8212 | `organization.principalPlaceOfBusiness.country` was missing | [2\_195](/issuing/kyc-verification-codes/remediating-actions#2_195) | | []()2\_8213 | `organization.registeredAddress.stateOrProvince` was missing | [2\_198](/issuing/kyc-verification-codes/remediating-actions#2_198) | | []()2\_8214 | `organization.principalPlaceOfBusiness.stateOrProvince` was missing | [2\_197](/issuing/kyc-verification-codes/remediating-actions#2_197) | | []()2\_8215 | `organization.registeredAddress.street` was missing | [2\_206](/issuing/kyc-verification-codes/remediating-actions#2_206) | | []()2\_8216 | `organization.principalPlaceOfBusiness.street` was missing | [2\_199](/issuing/kyc-verification-codes/remediating-actions#2_199) | | []()2\_8217 | `organization.registeredAddress.city` was missing | [2\_208](/issuing/kyc-verification-codes/remediating-actions#2_208) | | []()2\_8218 | `organization.principalPlaceOfBusiness.city` was missing | [2\_207](/issuing/kyc-verification-codes/remediating-actions#2_207) | | []()2\_8219 | `organization.principalPlaceOfBusiness.postalCode` was missing | [2\_209](/issuing/kyc-verification-codes/remediating-actions#2_209) | | []()2\_8220 | `organization.registeredAddress.street2` was missing | [2\_210](/issuing/kyc-verification-codes/remediating-actions#2_210) | | []()2\_8221 | `organization.principalPlaceOfBusiness.street2` was missing | [2\_211](/issuing/kyc-verification-codes/remediating-actions#2_211) | | []()2\_8222 | `trust.description` was missing | [2\_212](/issuing/kyc-verification-codes/remediating-actions#2_212) | | []()2\_8223 | `taxInformation` from the `registeredAddress.country` was missing | [2\_213](/issuing/kyc-verification-codes/remediating-actions#2_213) | | []()2\_8224 | Proof of funding or wealth source was missing | [2\_214](/issuing/kyc-verification-codes/remediating-actions#2_214) | | []()2\_8225 | Institutional sector was missing | [2\_910](/issuing/kyc-verification-codes/remediating-actions#2_910) | | []()2\_8226 | Legal form was missing | [2\_906](/issuing/kyc-verification-codes/remediating-actions#2_906) | | []()2\_8227 | Status of legal proceedings was missing | [2\_907](/issuing/kyc-verification-codes/remediating-actions#2_907) | | []()2\_8228 | Date of initiation of legal proceedings was missing | [2\_908](/issuing/kyc-verification-codes/remediating-actions#2_908) | | []()2\_8229 | Head office indicator was missing | [2\_911](/issuing/kyc-verification-codes/remediating-actions#2_911) | | []()2\_8230 | CNAE Number was missing | [1\_100](/issuing/kyc-verification-codes/remediating-actions#1_100) | | []()2\_8231 | `businessLine` was missing | [2\_136](/issuing/kyc-verification-codes/remediating-actions#2_136) | | []()2\_8232 | E-invoicing code was missing | [1\_100](/issuing/kyc-verification-codes/remediating-actions#1_100) | | []()2\_8233 | `Proof of relationship` was missing | [2\_222](/issuing/kyc-verification-codes/remediating-actions#2_222) | | []()2\_8234 | `organization.countryOfGoverningLaw` was missing | [2\_223](/issuing/kyc-verification-codes/remediating-actions#2_223) | | []()2\_8235 | Legal Form Description was missing | [1\_100](/issuing/kyc-verification-codes/remediating-actions#1_100) | | []()2\_8236 | Proof of director was missing. | [1\_803](/issuing/kyc-verification-codes/remediating-actions#1_803) | | []()2\_8237 | `taxInformation` or `legalArrangement` was missing | [2\_224](/issuing/kyc-verification-codes/remediating-actions#2_224) | | []()2\_8238 | Financial report was missing | [2\_225](/issuing/kyc-verification-codes/remediating-actions#2_225) | | []()2\_8239 | Number of employees was missing | [2\_226](/issuing/kyc-verification-codes/remediating-actions#2_226) | | []()2\_8240 | Balance sheet total was missing | [2\_227](/issuing/kyc-verification-codes/remediating-actions#2_227) | | []()2\_8241 | Annual turnover was missing | [2\_228](/issuing/kyc-verification-codes/remediating-actions#2_228) | | []()2\_8242 | `businessLine.sourceOfFunds.annualTurnover` was missing. | [2\_229](/issuing/kyc-verification-codes/remediating-actions#2_229) | | []()2\_8243 | `businessLine.sourceOfFunds.originatorLegalEntityId` was missing. | [2\_230](/issuing/kyc-verification-codes/remediating-actions#2_230) | | []()2\_8244 | `businessLine.sourceOfFunds.financiers` was missing. | [2\_231](/issuing/kyc-verification-codes/remediating-actions#2_231) | | []()2\_8245 | `businessLine.sourceOfFunds.website` was missing. | [2\_232](/issuing/kyc-verification-codes/remediating-actions#2_232) | | []()2\_8246 | `legalArrangement.doingBusinessAs` was missing. | [2\_233](/issuing/kyc-verification-codes/remediating-actions#2_233) | | []()2\_8247 | `organization.support.email` was missing. | [2\_234](/issuing/kyc-verification-codes/remediating-actions#2_234) | | []()2\_8248 | `individual.support.email was missing` was missing. | [2\_235](/issuing/kyc-verification-codes/remediating-actions#2_235) | | []()2\_8249 | `organization.support.phone.number` was missing. | [2\_236](/issuing/kyc-verification-codes/remediating-actions#2_236) | | []()2\_8250 | `individual.support.phone.number` was missing. | [2\_237](/issuing/kyc-verification-codes/remediating-actions#2_237) | | []()2\_8251 | Financial report currency was missing. | [2\_228](/issuing/kyc-verification-codes/remediating-actions#2_228) | | []()2\_8252 | Proof of identity verification report was missing. | [2\_239](/issuing/kyc-verification-codes/remediating-actions#2_239) | | []()2\_8253 | Additional due diligence was missing. | [2\_240](/issuing/kyc-verification-codes/remediating-actions#2_240) | | []()2\_8254 | Business line and activity verification was missing. | [2\_241](/issuing/kyc-verification-codes/remediating-actions#2_241) | | []()2\_8255 | Credit underwriting document was missing. | [2\_242](/issuing/kyc-verification-codes/remediating-actions#2_242) | ## Missing contracts | General error code | Message | Remediating action code | | ------------------ | --------------------------------------- | ------------------------------------------------------------------- | | []()2\_901 | PCI forms are not signed | [2\_901](/issuing/kyc-verification-codes/remediating-actions#2_901) | | []()2\_902 | Terms Of Service forms are not accepted | [2\_902](/issuing/kyc-verification-codes/remediating-actions#2_902) | | []()2\_904 | Integration is not fully implemented | [2\_904](/issuing/kyc-verification-codes/remediating-actions#2_904) | ### Data review errors | General error code | Message | Remediating action code | | ------------------ | -------------------------- | ------------------------------------------------------------------- | | []()3\_10 | Review of data is required | [3\_100](/issuing/kyc-verification-codes/remediating-actions#3_100) | ## General verification errors array example **Example problems array** ```json { ... "problems": [ { "entity": { "id": "LE00000000000000000000001", "type": "LegalEntity" }, "verificationErrors": [ { "code": "1_30", "message": "Individual details couldn't be verified", "{hint:Sent when there is a common remediating action}remediatingActions{/hint}": [ { "code": "1_300", "message": "Update individual details" } ], "subErrors": [...] } ] } ] } ```