5.2 - Implementation support

Adyen will support Merchant and its third party suppliers in connecting POS Devices as follows:

  • Make POS Device Libraries available for integration in supported POS Devices to enable integration.
  • Provide user documentation for the POS Device Libraries, related test checklists and other general guidance.
  • Provide access to test accounts on the Adyen Test Platform.
  • Provide reasonably requested technical guidance via the Adyen helpdesk on subjects not covered by the provided documentation.

Optionally the following additional services can be ordered in support of integration efforts:

  • Test terminals and test cards (only for testing purposes, not for processing transactions for actual sales).