{"title":"Onboard and verify users","category":"default","creationDate":1678374480,"content":"<h2>Step 1: Get automatic updates<\/h2>\n<p>Before you start collecting the required information from users, we recommend that you configure your system to accept our webhooks. Webhooks keep you updated on the progress of your users' verification process, merchant account and capability status changes, notify you of errors and contain instructions on how to resolve them. Webhooks are crucial for a successful integration with Adyen, and the only way you'll receive automatic updates.<\/p>\n<p>For instructions on how to configure webhooks, see <a href=\"\/development-resources\/webhooks\">Webhooks<\/a>.<\/p>\n<h2>Step 2: Onboard your users<\/h2>\n<p>Select and follow your preferred data collection method and onboarding experience.<\/p>\n<div class=\"next-steps\" id=\"next-steps\" >\n<a href=\"\/managed-model\/onboard-users\/essentials\" class=\"next-steps__step\" style=\"width:29%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><h6 class=\"next-steps__title\">Essentials onboarding<\/h6><p>Collect your users' verification data through Adyen's Essentials onboarding page.<\/p><\/div><\/p><\/a><a href=\"\/managed-model\/onboard-users\/hosted\" class=\"next-steps__step\" style=\"width:29%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><h6 class=\"next-steps__title\">Hosted onboarding<\/h6><p>Redirect your users to an Adyen-hosted page. The page can be customized to match your branding.<\/p><\/div><\/p><\/a><a href=\"\/managed-model\/onboard-users\/api\" class=\"next-steps__step\" style=\"width:29%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><h6 class=\"next-steps__title\">Custom onboarding<\/h6><p>Build your own UI and collect information from your users. You have full control over the onboarding experience.<\/p><\/div><\/p><\/a><\/div>\n\n<div class=\"notices green\">\n<p>Essentials and hosted onboarding is not yet available in Australia and Singapore.<\/p>\n<\/div>","url":"https:\/\/docs.adyen.com\/managed-model\/onboard-users","articleFields":{"description":"Learn you can move your users through the verification process and onboard them to your platform.","feedback_component":true,"last_edit_on":"09-03-2023 16:08","parameters":{"directoryPath":"\/managed-model","integrationType":"managed"}},"algolia":{"url":"https:\/\/docs.adyen.com\/managed-model\/onboard-users","title":"Onboard and verify users","content":"Step 1: Get automatic updates\nBefore you start collecting the required information from users, we recommend that you configure your system to accept our webhooks. Webhooks keep you updated on the progress of your users' verification process, merchant account and capability status changes, notify you of errors and contain instructions on how to resolve them. Webhooks are crucial for a successful integration with Adyen, and the only way you'll receive automatic updates.\nFor instructions on how to configure webhooks, see Webhooks.\nStep 2: Onboard your users\nSelect and follow your preferred data collection method and onboarding experience.\n\nEssentials onboardingCollect your users' verification data through Adyen's Essentials onboarding page.Hosted onboardingRedirect your users to an Adyen-hosted page. The page can be customized to match your branding.Custom onboardingBuild your own UI and collect information from your users. You have full control over the onboarding experience.\n\n\nEssentials and hosted onboarding is not yet available in Australia and Singapore.\n","type":"page","locale":"en","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"Adyen for Platforms - Managed model","lvl2":"Onboard and verify users"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/managed-model","lvl2":"\/managed-model\/onboard-users"},"levels":3,"category":"","category_color":"","tags":["Onboard","verify","users"]}}