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Identity check

Understand the requirements for the identity verification.

In the identity check we verify the identity of a person, in order to enable payouts.

You can provide the required information about the account holder through a /createAccountHolder or /updateAccountHolder call.

The information we need to receive, depends on the legalEntity type of the account holder:

  • For Individuals: Information about the person or sole proprietor.
  • For Businesses: Information about all the shareholders or ultimate beneficial owners (UBO) who own ≥25% of the business. If there are no shareholders or UBOs who own ≥25% of the business, we need to receive information about a person with the right to sign the company up as a sub-merchant.

Retrying the verification

If Adyen can't verify the person's identity based on the provided information, the identity check will get the verification status INVALID_DATA. You can try again.

Adyen will attempt to verify the person's identity up to three times. After the third attempt, photo ID verification is required. Passing the photo ID check will also change the identity check to PASSED.

Required fields

To get the verification status DATA_PROVIDED for the identify check, you need to provide the following fields in your /createAccountHolder or /updateAccountHolder call:

uiComponent-dropdownAndTabs
        {
   "dropdownOptions":[
      {
         "id":"US",
         "displayName":"US - United States",
         "imageName":"us.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.stateOrProvince",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.personalData.documentData.number",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.stateOrProvince",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.documentData.number (can be full 9 digits or last 4 digits)",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"AT",
         "displayName":"AT - Austria",
         "imageName":"at.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                      "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                      ]
                  }
               ]
            }
         ]
      },
{
   "id": "AU",
   "displayName": "AU - Australia",
   "imageName": "au.png",
   "tabs": [{
         "displayName": "For individuals",
         "sections": [{
               "displayName": "Identity check",
               "fields":[
                 "address.country",
                 "address.city",
                 "address.postalCode",
                 "address.street",
                 "address.houseNumberOrName",
                 "",
                 "individualDetails.personalData.dateOfBirth",
                 "individualDetails.name.gender (can be \"UNKNOWN\")",
                 "individualDetails.name.lastName",
                 "individualDetails.name.firstName",
                 "individualDetails.personalData.documentData.number",
                 "individualDetails.personalData.documentData.type (1)",
                 "",
                 "fullPhoneNumber",
                 "email"
               ]
            }
         ]
      },
      {
         "displayName": "For businesses",
         "sections": [
            {
               "displayName": "Identity check",
               "comment": "For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
               "fields":[
                    "address.country",
                    "address.city",
                    "address.postalCode",
                    "address.street",
                    "address.houseNumberOrName",
                    "",
                    "personalData.documentData.type (*)",
                    "personalData.documentData.number",
                    "personalData.dateOfBirth",
                    "",
                    "name.gender (can be \"UNKNOWN\")",
                    "name.lastName",
                    "name.firstName"
               ]
            }
         ]
      }
   ]
},
      {
         "id":"BE",
         "displayName":"BE - Belgium",
         "imageName":"be.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                      "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                      ]
                  }
               ]
            }
         ]
      },
      {
        "id": "BR",
        "displayName": "BR - Brazil",
        "imageName": "br.png",
        "tabs": [
          {
            "displayName": "For individuals",
            "sections": [
              {
                "displayName": "",
                "fields": [
                  "address.country",
                  "address.city",
                  "address.postalCode",
                  "address.street",
                  "address.houseNumberOrName",
                  "",
                  "individualDetails.personalData.dateOfBirth",
                  "individualDetails.name.gender (can be \"UNKNOWN\")",
                  "individualDetails.personalData.documentData.number",
                  "individualDetails.personalData.documentData.issuerCountry",
                  "individualDetails.name.lastName",
                  "individualDetails.name.firstName",
                  "",
                  "fullPhoneNumber",
                  "email"
                ]
              }
            ]
          },
          {
            "displayName": "For businesses",
            "sections": [
              {
                "displayName": "",
                "comment": "For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                "fields": [
                  "address.country",
                  "address.city",
                  "address.postalCode",
                  "address.street",
                  "address.houseNumberOrName",
                  "",
                  "individualDetails.personalData.dateOfBirth",
                  "individualDetails.name.gender (can be \"UNKNOWN\")",
                  "individualDetails.personalData.documentData.number",
                  "individualDetails.personalData.documentData.issuerCountry",
                  "individualDetails.name.lastName",
                  "individualDetails.name.firstName",
                  "",
                  "fullPhoneNumber",
                  "email"
                ]
              }
            ]
          }
        ]
      },
{
   "id": "CA",
   "displayName": "CA - Canada",
   "imageName": "ca.png",
   "tabs": [{
         "displayName": "For individuals",
         "sections": [{
               "displayName": "Identity check",
               "fields":[
                 "address.country",
                 "address.stateOrProvince",
                 "address.city",
                 "address.postalCode",
                 "address.street",
                 "address.houseNumberOrName",
                 "",
                 "individualDetails.personalData.dateOfBirth",
                 "individualDetails.personalData.documentData.number",
                 "individualDetails.name.gender (can be \"UNKNOWN\")",
                 "individualDetails.name.lastName",
                 "individualDetails.name.firstName",
                 "",
                 "fullPhoneNumber",
                 "email"
               ]
            }
         ]
      },
      {
         "displayName": "For businesses",
         "sections": [{
               "displayName": "Identity check",
               "comment": "For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
               "fields":[
                 "address.country",
                 "address.stateOrProvince",
                 "address.city",
                 "address.postalCode",
                 "address.street",
                 "address.houseNumberOrName",
                 "",
                 "personalData.dateOfBirth",
                 "personalData.documentData.number",
                 "",
                 "name.gender (can be \"UNKNOWN\")",
                 "name.lastName",
                 "name.firstName"
               ]
            }
         ]
      }
   ]
},
            {
         "id": "CH",
         "displayName": "CH - Switzerland",
         "imageName": "ch.png",
         "tabs": [{
               "displayName": "For individuals",
               "sections": [{
                     "displayName": "Identity check",
                     "fields":[
                       "address.country",
                       "address.stateOrProvince",
                       "address.city",
                       "address.postalCode",
                       "address.street",
                       "address.houseNumberOrName",
                       "",
                       "individualDetails.personalData.dateOfBirth",
                       "individualDetails.name.gender (can be \"UNKNOWN\")",
                       "individualDetails.name.lastName",
                       "individualDetails.name.firstName",
                       "",
                       "fullPhoneNumber",
                       "email"
                     ]
                  }
               ]
            },
            {
               "displayName": "For businesses",
               "sections": [{
                     "displayName": "Identity check",
                     "comment": "For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                       "address.country",
                       "address.city",
                       "address.postalCode",
                       "address.street",
                       "address.houseNumberOrName",
                       "",
                       "personalData.dateOfBirth",
                       "",
                       "name.gender (can be \"UNKNOWN\")",
                       "name.lastName",
                       "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id": "CZ",
         "displayName": "CZ - Czech Republic",
         "imageName": "cz.png",
         "tabs": [{
               "displayName": "For individuals",
               "sections": [{
                     "displayName": "Identity check",
                     "fields":[
                       "address.country",
                       "address.stateOrProvince",
                       "address.city",
                       "address.postalCode",
                       "address.street",
                       "address.houseNumberOrName",
                       "",
                       "individualDetails.personalData.dateOfBirth",
                       "individualDetails.name.gender (can be \"UNKNOWN\")",
                       "individualDetails.name.lastName",
                       "individualDetails.name.firstName",
                       "",
                       "fullPhoneNumber",
                       "email"
                     ]
                  }
               ]
            },
            {
               "displayName": "For businesses",
               "sections": [{
                     "displayName": "Identity check",
                     "comment": "For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                       "address.country",
                       "address.city",
                       "address.postalCode",
                       "address.street",
                       "address.houseNumberOrName",
                       "",
                       "personalData.dateOfBirth",
                       "",
                       "name.gender (can be \"UNKNOWN\")",
                       "name.lastName",
                       "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"DE",
         "displayName":"DE - Germany",
         "imageName":"de.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
        "id": "DK",
        "displayName": "DK - Denmark",
        "imageName": "dk.png",
        "tabs": [
          {
            "displayName": "For individuals",
            "sections": [
              {
                "displayName": "",
                "fields": [
                  "address.country",
                  "address.city",
                  "address.postalCode",
                  "address.street",
                  "address.houseNumberOrName",
                  "",
                  "individualDetails.personalData.dateOfBirth",
                  "individualDetails.name.gender (can be \"UNKNOWN\")",
                  "individualDetails.personalData.documentData.number",
                  "individualDetails.name.lastName",
                  "individualDetails.name.firstName",
                  "",
                  "fullPhoneNumber",
                  "email"
                ]
              }
            ]
          },
          {
            "displayName": "For businesses",
            "sections": [
              {
                "displayName": "",
                "comment": "For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                "fields": [
                  "address.country",
                  "address.city",
                  "address.postalCode",
                  "address.street",
                  "address.houseNumberOrName",
                  "",
                  "personalData.dateOfBirth",
                  "name.gender (can be \"UNKNOWN\")",
                  "individualDetails.personalData.documentData.number",
                  "name.lastName",
                  "name.firstName"
                ]
              }
            ]
          }
        ]
     },
      {
         "id":"ES",
         "displayName":"ES - Spain",
         "imageName":"es.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"FI",
         "displayName":"FI - Finland",
         "imageName":"fi.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"FR",
         "displayName":"FR - France",
         "imageName":"fr.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"GB",
         "displayName":"GB - United Kingdom",
         "imageName":"gb.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
           "id":"GR",
           "displayName":"GR - Greece",
           "imageName":"gr.png",
           "tabs":[
               {
                   "displayName":"For individuals",
                   "sections":[
                       {
                           "displayName":"",
                           "fields":[
                               "address.country",
                               "address.city",
                               "address.postalCode",
                               "address.street",
                               "address.houseNumberOrName",
                               "",
                               "individualDetails.personalData.dateOfBirth",
                               "individualDetails.name.gender (can be \"UNKNOWN\")",
                               "individualDetails.name.lastName",
                               "individualDetails.name.firstName",
                               "",
                               "fullPhoneNumber",
                               "email"
                           ]
                       }
                   ]
               },
               {
                   "displayName":"For businesses",
                   "sections":[
                       {
                           "displayName":"",
                           "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                           "fields":[
                               "address.country",
                               "address.city",
                               "address.postalCode",
                               "address.street",
                               "address.houseNumberOrName",
                               "",
                               "personalData.dateOfBirth",
                               "",
                               "name.gender (can be \"UNKNOWN\")",
                               "name.lastName",
                               "name.firstName"
                           ]
                       }
                   ]
               }
           ]
       },
      {
         "id":"HR",
         "displayName":"HR - Croatia",
         "imageName":"hr.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"IE",
         "displayName":"IE - Ireland",
         "imageName":"ie.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"IT",
         "displayName":"IT - Italy",
         "imageName":"it.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.personalData.documentData.number",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
           "id":"LT",
           "displayName":"LT - Lithuania",
           "imageName":"lt.png",
           "tabs":[
               {
                   "displayName":"For individuals",
                   "sections":[
                       {
                           "displayName":"",
                           "fields":[
                               "address.country",
                               "address.city",
                               "address.postalCode",
                               "address.street",
                               "address.houseNumberOrName",
                               "",
                               "individualDetails.personalData.dateOfBirth",
                               "individualDetails.name.gender (can be \"UNKNOWN\")",
                               "individualDetails.name.lastName",
                               "individualDetails.name.firstName",
                               "",
                               "fullPhoneNumber",
                               "email"
                           ]
                       }
                   ]
               },
               {
                   "displayName":"For businesses",
                   "sections":[
                       {
                           "displayName":"",
                           "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                           "fields":[
                               "address.country",
                               "address.city",
                               "address.postalCode",
                               "address.street",
                               "address.houseNumberOrName",
                               "",
                               "personalData.dateOfBirth",
                               "",
                               "name.gender (can be \"UNKNOWN\")",
                               "name.lastName",
                               "name.firstName"
                           ]
                       }
                   ]
               }
           ]
       },
      {
           "id":"LU",
           "displayName":"LU - Luxembourg",
           "imageName":"lu.png",
           "tabs":[
               {
                   "displayName":"For individuals",
                   "sections":[
                       {
                           "displayName":"",
                           "fields":[
                               "address.country",
                               "address.city",
                               "address.postalCode",
                               "address.street",
                               "address.houseNumberOrName",
                               "",
                               "individualDetails.personalData.dateOfBirth",
                               "individualDetails.name.gender (can be \"UNKNOWN\")",
                               "individualDetails.name.lastName",
                               "individualDetails.name.firstName",
                               "",
                               "fullPhoneNumber",
                               "email"
                           ]
                       }
                   ]
               },
               {
                   "displayName":"For businesses",
                   "sections":[
                       {
                           "displayName":"",
                           "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                           "fields":[
                               "address.country",
                               "address.city",
                               "address.postalCode",
                               "address.street",
                               "address.houseNumberOrName",
                               "",
                               "personalData.dateOfBirth",
                               "",
                               "name.gender (can be \"UNKNOWN\")",
                               "name.lastName",
                               "name.firstName"
                           ]
                       }
                   ]
               }
           ]
       },
      {
         "id":"NL",
         "displayName":"NL - Netherlands",
         "imageName":"nl.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
       "id":"NO",
       "displayName":"NO - Norway",
       "imageName":"no.png",
       "tabs":[
         {
           "displayName":"For individuals",
           "sections":[
             {
               "displayName":"",
               "fields":[
                 "address.country",
                 "address.city",
                 "address.postalCode",
                 "address.street",
                 "address.houseNumberOrName",
                 "",
                 "individualDetails.personalData.dateOfBirth",
                 "individualDetails.name.gender (can be \"UNKNOWN\")",
                 "individualDetails.name.lastName",
                 "individualDetails.name.firstName",
                 "",
                 "fullPhoneNumber",
                 "email"
               ]
             }
           ]
         },
         {
           "displayName":"For businesses",
           "sections":[
             {
               "displayName":"",
               "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
               "fields":[
                 "address.country",
                 "address.city",
                 "address.postalCode",
                 "address.street",
                 "address.houseNumberOrName",
                 "",
                 "personalData.dateOfBirth",
                 "name.gender (can be \"UNKNOWN\")",
                 "name.lastName",
                 "name.firstName"
               ]
             }
           ]
         }
       ]
     },
      {
         "id": "PL",
         "displayName": "PL - Poland",
         "imageName": "pl.png",
         "tabs": [{
               "displayName": "For individuals",
               "sections": [{
                     "displayName": "Identity check",
                     "fields":[
                       "address.country",
                       "address.stateOrProvince",
                       "address.city",
                       "address.postalCode",
                       "address.street",
                       "address.houseNumberOrName",
                       "",
                       "individualDetails.personalData.dateOfBirth",
                       "individualDetails.name.gender (can be \"UNKNOWN\")",
                       "individualDetails.name.lastName",
                       "individualDetails.name.firstName",
                       "",
                       "fullPhoneNumber",
                       "email"
                     ]
                  }
               ]
            },
            {
               "displayName": "For businesses",
               "sections": [{
                     "displayName": "Identity check",
                     "comment": "For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                       "address.country",
                       "address.city",
                       "address.postalCode",
                       "address.street",
                       "address.houseNumberOrName",
                       "",
                       "personalData.dateOfBirth",
                       "",
                       "name.gender (can be \"UNKNOWN\")",
                       "name.lastName",
                       "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"PT",
         "displayName":"PT - Portugal",
         "imageName":"pt.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "",
                          "name.gender (can be \"UNKNOWN\")",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      },
      {
         "id":"SE",
         "displayName":"SE - Sweden",
         "imageName":"se.png",
         "tabs":[
            {
               "displayName":"For individuals",
               "sections":[
                  {
                     "displayName":"",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "individualDetails.personalData.dateOfBirth",
                          "individualDetails.name.gender (can be \"UNKNOWN\")",
                          "individualDetails.personalData.documentData.number",
                          "individualDetails.name.lastName",
                          "individualDetails.name.firstName",
                          "",
                          "fullPhoneNumber",
                          "email"
                     ]
                  }
               ]
            },
            {
               "displayName":"For businesses",
               "sections":[
                  {
                     "displayName":"",
                     "comment":"For each shareholder or ultimate beneficial owner (UBO) with >25% ownership and each senior employee, the information below needs to be provided in the ShareholderContact object to get the DATA_PROVIDED status.",
                     "fields":[
                          "address.country",
                          "address.city",
                          "address.postalCode",
                          "address.street",
                          "address.houseNumberOrName",
                          "",
                          "personalData.dateOfBirth",
                          "name.gender (can be \"UNKNOWN\")",
                          "individualDetails.personalData.documentData.number",
                          "name.lastName",
                          "name.firstName"
                     ]
                  }
               ]
            }
         ]
      }
   ]
}
    

(*) Type is limited to ID, PASSPORT, VISA, or DRIVINGLICENSE.

When collecting information from a sub-merchant, it's important to follow these additional requirements:

  • Sub-merchants cannot provide PO Boxes for addresses.
  • A sub-merchant must register with the same name as shown on their Photo ID.

Providing an ID Number

For some countries, you need to provide the documentData.number of the account holder. The following table shows to which countries this applies, and the type of ID that's expected:

Country ID Type Example
United States Social Security Number 123-45-6789 or 6789
Brazil Cadastro de Pessoas Físicas (CPF) number 614.492.110-97
Canada Social Insurance Number 123-456-789
Denmark CPR-nummer 220550-6218
Italy Codice fiscale MLLSNT82P65Z404U

In the ACCOUNT_HOLDER_VERIFICATION notification, the first 5 digits of the SSN will be hashed. If you want to receive the full SSN, contact your Account Manager or our Support Team.

Verification statuses

You can receive the following statuses for the identity check:

Status Description Action to take
AWAITING_DATA We can't start the verification because some data is missing. Provide the missing data.
DATA_PROVIDED All the required data has been provided and passed the initial verification. None.
PENDING Verification is in progress. Wait for an ACCOUNT_HOLDER_VERIFICATION notification with a new status.
INVALID_DATA We can't verify the account holder with the data provided. Ask the sub-merchant to resupply their information or upload a document to pass the Photo ID verification.
RETRY_LIMIT_REACHED The data has been updated too many times. Ask the sub-merchant to upload a document to pass the Photo ID verification.
PASSED The provided information has passed the verification. None. This is the final state.
FAILED Adyen has verified the information, but has found reasons to refuse working with this entity. If you think this state was reached in error, reach out to Support Team.

See also