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Payment lifecycle

Track payment lifecycles using the Balance Platform Accounting Report.

You can use the Accounting report to track the payment lifecycle of the payments to your platform. The following columns and corresponding values can help you identify payments:

  • Category: The product category. For example, platformPayment indicates a payment that was processed on our platform.
  • Type: The type of event in a particular category. For example, refund or capture.
  • Status: The status of the event.

The report contains all events on the day the status update took place. Check the Booking Date to see the timing of the events.
You can see the flow for captured, cancelled, expired, and refused payments here.


Capture

In the following example, a purchase of 99.99 EUR is made on a platform linked to a Euro default balance account.

BalancePlatform AccountHolder BalanceAccount Transfer Id Transaction Id Category Status Type Booking Date Booking Date TimeZone Value Date Value Date TimeZone Currency Amount Original Currency Original Amount Payment Currency Received (PC) Reserved (PC) Balance (PC) Reference Description Psp Payment Merchant Reference Psp Payment Psp Reference Psp Modification Psp Reference Psp Modification Merchant Reference Reference for Beneficiary
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JY1Y65VWIRGUETT platformPayment received capture 2022-08-15 13:30:18 CEST EUR 99.99 EUR 99.99 EUR 99.99 0 0 Payment reference CWBC43ZX2VTFWR82 8026605630053940 <auto>
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JY1Y65VWIRGUETT platformPayment authorised capture 2022-08-15 13:30:18 CEST EUR 99.99 EUR 99.99 EUR -99.99 99.99 0 Payment reference CWBC43ZX2VTFWR82 8026605630053940 <auto>
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JY1Y65VWIRGUETT 3JERI65VWIRGW99A platformPayment captured capture 2022-08-15 13:30:20 CEST 2022-08-16 00:00:00 CEST EUR 99.99 EUR 99.99 EUR 0 -99.99 99.99 be042870-ee76-36fd-bf4f-f1c8c7f6d558-469761ae-833d-35cc-ab80-d8de3dc273d9 be042870-ee76-36fd-bf4f-f1c8c7f6d558-469761ae-833d-35cc-ab80-d8de3dc273d9 Payment reference CWBC43ZX2VTFWR82 8026605630053940 <auto> YOUR_REFERENCE

Refund

The purchase of 99.99 EUR is refunded.

BalancePlatform AccountHolder BalanceAccount Transfer Id Transaction Id Category Status Type Booking Date Booking Date TimeZone Value Date Value Date TimeZone Currency Amount Original Currency Original Amount Payment Currency Received (PC) Reserved (PC) Balance (PC) Reference Description Psp Payment Merchant Reference Psp Payment Psp Reference Psp Modification Psp Reference Psp Modification Merchant Reference Reference for Beneficiary
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JERI65VWKBRFIVB platformPayment received refund 2022-08-15 16:07:53 CEST EUR -99.99 EUR -99.99 EUR -99.99 0 0 Payment reference CWBC43ZX2VTFWR82 8926605724551669 Payment reference
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JERI65VWKBRFIVB platformPayment authorised refund 2022-08-15 16:07:53 CEST EUR -99.99 EUR -99.99 EUR 99.99 -99.99 0 Payment reference CWBC43ZX2VTFWR82 8926605724551669 Payment reference
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JERI65VWKBRFIVB 3JY1Y65VWKBRDODY platformPayment refunded refund 2022-08-15 16:07:54 CEST 2022-08-16 00:00:00 CEST EUR -99.99 EUR 99.99 EUR 0 99.99 -99.99 a0978d35-69c8-341e-a328-b92d799b1048-d2c593e5-ee50-372e-84a1-a96e9ad902c2 a0978d35-69c8-341e-a328-b92d799b1048-d2c593e5-ee50-372e-84a1-a96e9ad902c2 Payment reference CWBC43ZX2VTFWR82 8926605724551669 Payment reference YOUR_REFERENCE

Chargebacks

There is a chargeback of 20.00 EUR. In this example, all chargeback-related events are booked against the liable account.

BalancePlatform AccountHolder BalanceAccount Transfer Id Transaction Id Category Status Type Booking Date Booking Date TimeZone Value Date Value Date TimeZone Currency Amount Original Currency Original Amount Payment Currency Received (PC) Reserved (PC) Balance (PC) Reference Description Counterparty Balance Account Id Psp Payment Merchant Reference Psp Payment Psp Reference Psp Modification Psp Reference Psp Modification Merchant Reference Reference for Beneficiary
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JERI65VUXP7KGPZ platformPayment received capture 2022-08-11 13:39:42 CEST EUR 10.00 EUR 10.00 EUR 10.00 0.00 0.00 Order 123 GWBXNFVNC8NKGK82 8026602179581290 <auto>
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JERI65VUXP7KGPZ platformPayment authorised capture 2022-08-11 13:39:42 CEST EUR 10.00 EUR 10.00 EUR -10.00 10.00 0.00 Order 123 GWBXNFVNC8NKGK82 8026602179581290 <auto>
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JERI65VUXP7KGPZ 3JY1Y65VUXP7NX61 platformPayment captured capture 2022-08-11 13:39:44 CEST 2022-08-13 00:00:00 CEST EUR 10.00 EUR 10.00 EUR 0.00 -10.00 10.00 3eb0acbd-a3da-f54863237f33 3eb0acbd-a3da-f54863237f33 Order 123 GWBXNFVNC8NKGK82 8026602179581290 <auto> Order 123
YOUR_BALANCE_PLATFORM AH00000000000000000LIABLE BA00000000000000000LIABLE 3JY1Y65VVCY2HSMS platformPayment received chargeback 2022-08-12 15:16:09 CEST EUR -10.97 EUR -10.97 EUR -10.97 0.00 0.00 Order 123 GWBXNFVNC8NKGK82 8626603050479558 Payment.TxId=200000001629777092
YOUR_BALANCE_PLATFORM AH00000000000000000LIABLE BA00000000000000000LIABLE 3JY1Y65VVCY2HSMS platformPayment authorised chargeback 2022-08-12 15:16:09 CEST EUR -10.97 EUR -10.97 EUR 10.97 -10.97 0.00 Order 123 GWBXNFVNC8NKGK82 8626603050479558 Payment.TxId=200000001629777092
YOUR_BALANCE_PLATFORM AH00000000000000000LIABLE BA00000000000000000LIABLE 3JY1Y65VVCY2HSMS 3JERI65VVCY2JL8Y platformPayment chargeback chargeback 2022-08-12 15:16:11 CEST 2022-08-12 00:00:00 CEST EUR -10.97 EUR 10.97 EUR 0.00 10.97 -10.97 c8eb7d24-fea1-9dbff28e58b5 c8eb7d24-fea1-9dbff28e58b5 Order 123 GWBXNFVNC8NKGK82 8626603050479558 Payment.TxId=200000001629777092
YOUR_BALANCE_PLATFORM AH00000000000000000LIABLE BA00000000000000000LIABLE 3JY1Y65VVCY2HSMS 3JERI65VVDJ2PWP8 platformPayment chargebackReversed chargebackReversal 2022-08-12 16:14:59 CEST 2022-08-12 00:00:00 CEST EUR 9.03 EUR 9.03 EUR 0.00 0.00 9.03 91fa95ab-a93d-9dbff28e58b5 91fa95ab-a93d-9dbff28e58b5 Order 123 GWBXNFVNC8NKGK82 8626603050479558 Payment.TxId=200000001629777092
YOUR_BALANCE_PLATFORM AH00000000000000000LIABLE BA00000000000000000LIABLE 3JY1Y65VVCY2HSMS 3JERI65VVE4PEDNM platformPayment secondChargeback secondChargeback 2022-08-12 17:15:31 CEST 2022-08-13 00:00:00 CEST EUR -10.97 EUR 10.97 EUR 0.00 0.00 -10.97 0d0a9a25-b990-9dbff28e58b5 0d0a9a25-b990-9dbff28e58b5 Order 123 GWBXNFVNC8NKGK82 8626603050479558 Payment.TxId=200000001629777092

Transfers

In this example, 99.99 EUR is transferred between balance accounts.

BalancePlatform AccountHolder BalanceAccount Transfer Id Transaction Id Category Status Type Booking Date Booking Date TimeZone Value Date Value Date TimeZone Currency Amount Original Currency Original Amount Payment Currency Received (PC) Reserved (PC) Balance (PC) Reference Description Counterparty Balance Account Id Reference for Beneficiary
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JRMF75VXKN6HIM5 internal received internalTransfer 2022-08-18 05:07:54 CEST EUR -99.99 EUR 0.00 EUR -99.99 0.00 0.00 BA00000000000000000000002
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JRMF75VXKN6HIM5 internal authorised internalTransfer 2022-08-18 05:07:54 CEST EUR -99.99 EUR 0.00 EUR 99.99 -99.99 0.00 BA00000000000000000000002
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JRMF75VXKN6HIM5 3JRMF75VXKN6HIN3 internal booked internalTransfer 2022-08-18 05:07:54 CEST 2022-08-18 05:07:49 CEST EUR -99.99 EUR 0.00 EUR 0.00 99.99 -99.99 internal transfer reference internal transfer reference BA00000000000000000000002 REFERENCE
YOUR_BALANCE_PLATFORM AH00000000000000000000002 BA00000000000000000000002 ZJ00AQ5VXKN8E8E1 internal received internalTransfer 2022-08-18 05:07:58 CEST EUR 99.99 EUR 99.99 EUR 99.99 0.00 0.00 BA00000000000000000000001
YOUR_BALANCE_PLATFORM AH00000000000000000000002 BA00000000000000000000002 ZJ00AQ5VXKN8E8E1 internal authorised internalTransfer 2022-08-18 05:07:58 CEST EUR 99.99 EUR 99.99 EUR -99.99 99.99 0.00 BA00000000000000000000001
YOUR_BALANCE_PLATFORM AH00000000000000000000002 BA00000000000000000000002 ZJ00AQ5VXKN8E8E1 ZJ00AQ5VXKN8E8D3 internal booked internalTransfer 2022-08-18 05:07:58 CEST 2022-08-18 05:07:49 CEST EUR 99.99 EUR 99.99 EUR 0.00 -99.99 99.99 3JRMF75VXKN6HIN3 internal transfer reference BA00000000000000000000001 REFERENCE

Payouts

In this example, there is a payout of 10.00 EUR.

BalancePlatform AccountHolder BalanceAccount Transfer Id Transaction Id Category Status Type Booking Date Booking Date TimeZone Value Date Value Date TimeZone Currency Amount Original Currency Original Amount Payment Currency Received (PC) Reserved (PC) Balance (PC) Reference Description Counterparty Name Counterparty Address Counterparty City Counterparty Country Counterparty iban Counterparty bic Counterparty Account Number Counterparty Postal Code Interchange Currency Reference for Beneficiary
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JTRKZ5VXL07G5UY bank received bankTransfer 2022-08-18 05:44:24 CEST EUR -10.00 EUR 0.00 EUR -10.00 0.00 0.00 NL45INGB0705001903 INGBNL2AXXX
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JTRKZ5VXL07G5UY bank authorised bankTransfer 2022-08-18 05:44:24 CEST EUR -10.00 EUR 0.00 EUR 10.00 -10.00 0.00 NL45INGB0705001903 INGBNL2AXXX
YOUR_BALANCE_PLATFORM AH00000000000000000000001 BA00000000000000000000001 3JTRKZ5VXL07G5UY 3JTRKZ5VXL07G5VW bank booked bankTransfer 2022-08-18 05:44:24 CEST 2022-08-18 05:44:17 CEST EUR -10.00 EUR 0.00 EUR 0.00 10.00 -10.00 YOUR_REFERENCE YOUR_DESCRIPTION NL45INGB0705001903 INGBNL2AXXX 10003 payout

Split data in reports and processed payments

Funds are credited to the account holders in your platform based on the split information that you provide at payment or capture.
When you split a payment between two balance accounts, the split is shown as two separate payments with Category platformPayment. They can be identified by the matching Psp Payment Psp Reference. Each balance account is credited or debited with the specified split amount.
If you do not provide split payment instructions, Adyen credits or debits the amount from your liable account. For example, when you don't provide split information in a partial refund, the funds are debited from your liable account.
All transaction fees are deducted from your liable account. The total fees are listed in the column with type fee.

Track transactions

You can track credits and debits, or reconcile the balance of your platform's liable account. Filter based on the account holder or balance account to see particular transactions in your platform. To calculate an account holder's total balance, track the credits, debits, and payouts for all their balance accounts.
You can also use the Balance report to get the available balances of all the accounts in your platform, including your liable account.
The selected columns from example reports show how you can track a transaction and track a payout using the Accounting Report.
In this example below, a payment of 10.00 EUR is split between the sub-seller (8.00 EUR) and the marketplace (2.00 EUR). Refunds appear in the same format, except with negative amounts.

Balance Platform Account Holder Balance Account Transfer Id Transaction Id Category Status Type Booking Date Booking Date Time Zone Value Date Value Date Time Zone Currency Amount Original Currency Original Amount Payment Currency Received (PC) Reserved (PC) Balance (PC) Reference Description Counterparty Balance Account Id Psp Payment Merchant Reference Psp Payment Psp Reference Psp Modification Psp Reference Psp Modification Merchant Reference
YourBalancePlatform AH00000000000000000000001 BA00000000000000000000001 3JY1Y65VXYY7GD3F platformPayment received capture 2022-08-16 09:02:08 CEST EUR 8.00 EUR 8.00 EUR 8.00 0.00 0.00 QXhlbFN0b2x0ZW5iZXJnCg YOUR_ORDER_NUMBER SKRMHCQWC8NKGK82 8016607737081860 <auto>
YourBalancePlatform AH00000000000000000000001 BA00000000000000000000001 3JY1Y65VXYY7GD3F platformPayment authorised capture 2022-08-16 09:02:08 CEST EUR 8.00 EUR 8.00 EUR -8.00 8.00 0.00 QXhlbFN0b2x0ZW5iZXJnCg YOUR_ORDER_NUMBER SKRMHCQWC8NKGK82 8016607737081860 <auto>
YourBalancePlatform AH00000000000000000000001 BA00000000000000000000001 3JY1Y65VXYY7GD3F 3JERI65VXYY7FZXJ platformPayment captured capture 2022-08-16 09:02:10 CEST 2022-08-18 00:00:00 CEST EUR 8.00 EUR 8.00 EUR 0.00 -8.00 8.00 QXhlbFN0b2x0ZW5iZXJnCg YOUR_ORDER_NUMBER SKRMHCQWC8NKGK82 8016607737081860 <auto>
YourBalancePlatform AH00000000000000000000002 BA00000000000000000000002 ZJ00AQ5VXKN8E8E1 platformPayment received capture 2022-08-16 09:02:08 CEST EUR 2.00 EUR 2.00 EUR 2.00 0.00 0.00 THVjYXNCbGVkc29lCg YOUR_ORDER_NUMBER SKRMHCQWC8NKGK82 8016607737081860 <auto>
YourBalancePlatform AH00000000000000000000002 BA00000000000000000000002 ZJ00AQ5VXKN8E8E1 platformPayment authorised capture 2022-08-16 09:02:08 CEST EUR 2.00 EUR 2.00 EUR -2.00 2.00 0.00 THVjYXNCbGVkc29lCg YOUR_ORDER_NUMBER SKRMHCQWC8NKGK82 8016607737081860 <auto>
YourBalancePlatform AH00000000000000000000002 BA00000000000000000000002 ZJ00AQ5VXKN8E8E1 ZJ00AQ5VXKN8E8D3 platformPayment captured capture 2022-08-16 09:02:08 CEST 2022-08-18 00:00:00 CEST EUR 2.00 EUR 2.00 EUR 0.00 -2.00 2.00 THVjYXNCbGVkc29lCg YOUR_ORDER_NUMBER SKRMHCQWC8NKGK82 8016607737081860 <auto>

In this example below, a payout of 8.00 EUR is made from the Balance Account to an external account.

Balance Platform Account Holder Balance Account Transfer Id Transaction Id Category Status Type Booking Date Booking Date Time Zone Value Date Value Date Time Zone Currency Amount Original Currency Original Amount Payment Currency Received (PC) Reserved (PC) Balance (PC) Reference Description Counterparty Balance Account Id Psp Payment Merchant Reference Psp Payment Psp Reference Psp Modification Psp Reference Psp Modification Merchant Reference
YourBalancePlatform AH00000000000000000000003 BA00000000000000000000003 ZE5Y6R5VWUDCRCAQ bank received bankTransfer 2022-08-16 13:42:08 CEST EUR -8.00 EUR -8.00 EUR -8.00 0.00 0.00
YourBalancePlatform AH00000000000000000000003 BA00000000000000000000003 ZE5Y6R5VWUDCRCAQ bank authorised bankTransfer 2022-08-16 13:42:08 CEST EUR -8.00 EUR -8.00 EUR 8.00 -8.00 0.00
YourBalancePlatform AH00000000000000000000003 BA00000000000000000000003 ZE5Y6R5VWUDCRCAQ ZE5Y6R5VWUDCRCBO bank book bankTransfer 2022-08-16 13:45:21 CEST 2022-08-16 13:45:21 CEST EUR -8.00 EUR -8.00 EUR 0.00 8.00 -8.00 ZE5Y6R5VWUDCRC9R ZE5Y6R5VWUDCRC9R