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Determine the verification requirements

Learn what verification information you must collect from your users

When starting the verification process, you must collect and submit the required verification information from your user. These requirements depend on:

This page helps you determine what verification requirements apply to your users based on these factors.

Business setup

Verification requirements vary based on how your business is set up. Before you start your integration, your Adyen contact must discuss with you the type of setup that applies to your platform.

The following tabs show the information that you must collect from your users according to the type of their business setup.

Availability

Countries: All countries
Legal entity types: All types

As a marketplace, your brand is known to both your users and their customers. Customers recognize that they are doing business directly with your brand.

You must collect the minimum required information from your users. When they pass the verification checks, you start processing payments and payouts for them.

Each setup includes specific capabilities that are available for your users.

Country of operation

Verification requirements vary based on the regulations in the country where your user is operating in. For example, in Belgium, a sole proprietorship is required to have a registration number, while this is not required in the United Kingdom.

See minimum required information for more details on the requirements for specific countries.

Legal entity type

Verification requirements vary based on the user's legal entity type. A legal entity can be a person or an entity, such as a public company or a nonprofit organization.

The user that holds a contractual relationship with your platform is the main legal entity. You must collect information about the main legal entity, and about other entities that are associated with this user. For example, if your user is a private company, you must also collect information about the owners of the company. You must create individual legal entities for each owner. Then, you link them to their company, which is the main legal entity.

The following tabs show the legal entity types and describe the general requirements for the data that you need to collect from them.

Supported in

Countries: All countries
Setups: Marketplaces, Platforms

The entity is an organization registered in the country they are operating in.

An organization is further classified into one the following types:

  • Private company: the organization is in the private sector and is owned and run by directors.
  • Listed public company: the organization is listed publicly and run by directors.
  • Nonprofit or charitable organization: the organization has an official status as not-for-profit or tax-exempt, sometimes called a non-governmental organization (NGO).
  • Incorporated association: the organization is a registered entity without profit that is organized around a purpose such as recreation, culture, or charity.
  • Incorporated partnership: the organization is formed through an agreement between two or more members.
  • Governmental organization: the organization is owned by the government or state.

In general, to onboard an organization, you must collect:

  • The legal name of the organization
  • The registration number
  • The registered address and the principal place of business, if different from their registered address
  • The ultimate beneficial owners, controllers, and signatories
  • The bank account for payouts

Ultimate beneficial owners, controlling persons, and signatories

As part of the checks for an organization, Adyen also verifies the identity of all individuals that are associated with the organization. We refer to these individuals as ultimate beneficial owners (UBOs) through ownership or control, and signatories. The table below describes the criteria for identifying them, and the minimum required number for each.

Who Criteria Required number of individuals
UBOs through ownership Individuals who directly or indirectly own 25% or more of the total shares, voting rights or other equity in the organization. Between zero to four. Adyen requires information about all individuals that fit the criteria.

If no one owns 25% or more of the organization, then information must be provided about UBOs through control.
UBOs through control Any individuals who exercise ultimate effective control in making decisions for the whole organization. If such an individual cannot be identified, then members of senior management must be identified as UBOs through control. At least one. Required if no one fits the criteria of UBO through ownership, or if the organization is operating in the United States.
Signatories Officers or representatives who legally represent the organization towards Adyen and are authorised to enter a binding agreement with Adyen on behalf of their organization. At least one.

Financial products

Verification requirements vary based on the additional financial products that you offer to your users. Processing payments and payouts are included by default. Adding more financial products, such as business accounts or card issuing, requires more verification checks.

Each financial product includes specific capabilities that are available for your users. Different financial products might have overlapping capabilities. For some financial products, such as card issuing, capabilities might also have different levels.

The following tabs show the financial products and the general requirements for the data that you need to collect from them.

Availability

Countries: NL, BE, DE and the UK for both the user's legal entity and all individuals associated with the user's legal entity.
Legal entity types: Organizations and sole proprietorships

With Adyen for Platforms, you can create an equivalent of a bank account, which we call a business account. Business accounts require additional verification checks.

In addition to the minimum required information based on the country and legal entity type, you must also collect the following:

  • Industry in which the user is registered based on their local chamber of commerce
  • URL of the user's website if they have an online presence
  • The user's source of funds
  • For organizations, their Foreign Account Tax Compliance Act (FATCA)/Common Reporting Standard (CRS) classification, which includes their business type and their main source of income.
  • Tax residence country and ID number. This is required for both organizations and the individuals associated with the organization, or the sole proprietorship owner.
  • The user's source of wealth (conditional). Adyen determines if your user needs to provide data about their source of wealth and/or of the owners or controllers of the organization. If the source of wealth is required, Adyen informs you through email.

For details, see additional requirements for business accounts.

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