--- title: "Sofort" description: "Learn how to accept Sofort payments." url: "https://docs.adyen.com/payment-methods/sofort" source_url: "https://docs.adyen.com/payment-methods/sofort.md" canonical: "https://docs.adyen.com/payment-methods/sofort" last_modified: "2023-09-12T14:29:00+02:00" language: "en" --- # Sofort Learn how to accept Sofort payments. ![](/user/pages/docs/08.payment-methods/77.sofort/sofort.svg?decoding=auto\&fetchpriority=auto)  **Read more** Learn about pricing and settlement services for Sofort on [adyen.com](https://www.adyen.com/payment-methods#pmx=sofort). Sofort is a popular online banking method in Europe. It allows shoppers to use their own online banking details to make a payment. Sofort is also known as **directEbanking** and was acquired by Klarna. There are some differences between Sofort and Klarna Pay Now: * Klarna Pay Now offers direct debit and online banking. This is a guaranteed setup, meaning Klarna takes the risk on these payments. This comes with a higher fee. * Sofort offers online banking and a lower fee. However, [Sofort chargebacks](/payment-methods/sofort/web-component#chargebacks) are at your own risk and you cannot defend them. | Payment type | Payment flow | Countries | Currencies | [Recurring](/online-payments/tokenization) | [Refunds](/online-payments/refund) | [Partial refunds](/online-payments/refund/#refund-a-payment) | [Multiple partial refunds](/online-payments/refund) | [Separate captures](/online-payments/capture) | [Partial captures](/online-payments/capture/#partial-capture) | [Multiple partial captures](/online-payments/capture/#multiple-partial-captures) | [Chargebacks](/risk-management/chargeback-guidelines) | | -------------- | ------------ | ------------- | ---------- | -------------------------------------------------------------------- | ------------------------------------------------------------ | ------------------------------------------------------------ | ------------------------------------------------------------ | --------------------------------------------- | ------------------------------------------------------------- | -------------------------------------------------------------------------------- | -------------------------------------------------------------------- | | Online Banking | Redirect | International | CHF, EUR | ![checkmark](/user/data/smileys/emoji/white_check_mark.png) See note | ![checkmark](/user/data/smileys/emoji/white_check_mark.png) | ![checkmark](/user/data/smileys/emoji/white_check_mark.png) | ![checkmark](/user/data/smileys/emoji/white_check_mark.png) | ![x](/user/data/smileys/emoji/x.png) | ![x](/user/data/smileys/emoji/x.png) | ![x](/user/data/smileys/emoji/x.png) | ![checkmark](/user/data/smileys/emoji/white_check_mark.png) See note | ## Supported countries/regions | Country/region | `countryCode` | `amount.currency` | | --------------- | ------------- | ----------------- | | Austria | AT | EUR | | Belgium | BE | EUR | | Germany | DE | EUR | | Spain | ES | EUR | | Switzerland | CH | CHF | | The Netherlands | NL | EUR | ## Chargebacks In rare scenarios (around 0.2% of all cases), it is possible that you do not receive the funds even after receiving a successful AUTHORISATION webhook. The successful AUTHORISATION webhook means that the payment has passed the verifications that the issuer and Sofort run on the shopper account, and that the bank transfer was initiated successfully. However, the payment can still fail for the following reasons: * The shopper cancelled the transaction. Banks in some countries/regions (including Germany) allow shoppers to cancel bank transfers until midnight of the day of the transaction. In Switzerland, banks are required by law to allow shoppers to reverse bank transfers for 48 hours. * Some banks process transactions with a delay and do not block the funds for an authorized Sofort payment. For example, if the shopper completes a Sofort payment on a Saturday, it is possible that the bank doesn't process the payment until Monday. If the shopper has withdrawn sufficient funds in the meantime, the payment will fail. In these cases, Adyen is not informed that the transaction failed. We also do not know whether the bank might still process it later. On our side, the status of the payment is **SentForSettle** until we receive the funds. You can check the status of the payment in your [Customer Area](https://ca-test.adyen.com/). If we have not received the funds after eight (8) calendar days, the status of the payment becomes **Settled**, then **Chargeback**, and you receive a CHARGEBACK webhook. You cannot defend Sofort chargebacks. In case we receive the money after this point, you receive a CHARGEBACK\_REVERSED webhook. ## How do you want to integrate? [![This is the web icon.](/user/pages/reuse/image-library/01.icons/web/web.svg?decoding=auto\&fetchpriority=auto)](/payment-methods/sofort/web) ###### [Web](/payment-methods/sofort/web) [Use our pre-built UI solutions to add Sofort to your website.](/payment-methods/sofort/web) [![This is the iOS icon.](/user/pages/reuse/image-library/01.icons/ios/ios.svg?decoding=auto\&fetchpriority=auto)](/payment-methods/sofort/ios) ###### [iOS](/payment-methods/sofort/ios) [Use our pre-built UI solutions to add Sofort to your iOS app.](/payment-methods/sofort/ios) [![This is the Android icon.](/user/pages/reuse/image-library/01.icons/android/android.svg?decoding=auto\&fetchpriority=auto)](/payment-methods/sofort/android) ###### [Android](/payment-methods/sofort/android) [Use our pre-built UI solutions to add Sofort to your Android app.](/payment-methods/sofort/android) [![This is the API only icon.](/user/pages/reuse/image-library/01.icons/api-only/checkout-api-only.svg?decoding=auto\&fetchpriority=auto)](/payment-methods/sofort/api-only) ###### [API only](/payment-methods/sofort/api-only) [Build your own UI for Sofort in your website, iOS, or Android app.](/payment-methods/sofort/api-only) [![This is the Pay by Link icon.](/user/pages/reuse/image-library/01.icons/pay-by-link/pay-by-link.svg?decoding=auto\&fetchpriority=auto)](/unified-commerce/pay-by-link) ###### [Pay by Link](/unified-commerce/pay-by-link) [Add Sofort to your payment methods, and use Pay by Link to accept payments.](/unified-commerce/pay-by-link)