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Manage access for your team

Learn how to manage your integration in the Balance Platform Customer Area.

When you first sign up for Adyen, we create a Merchant Admin user automatically in your platform account. With this role, you have full access to:

  • View all resources, such as payments, account holders, legal entities, and balance accounts.
  • Configure webhooks.
  • Generate, schedule, and download reports.
  • Manage your organization's users and API credentials.

User management

To allow people in your organization access to specific sections and functionalities of your Balance Platform Customer Area, you can create web service users for them. You can then control a user's permissions by assigning roles to them.