When you make transfer requests to pay out funds from your balance account, each payout goes through multiple stages before the funds are credited to the counterparty's bank account or card. A payout passes from one stage to another after specific events occur in the payout lifecycle.
To keep you updated about changes in a payout's status as it moves through the payout lifecycle, Adyen sends information about status changes in API responses and webhooks.
Accounting events
Accounting events are events that occur during the lifecycle of a payout that affect the available balance in your balance account.
Tracking events
After a payout reaches the status booked, the funds are deducted from your balance account. After successfully passing Adyen's internal screening, we assign the funds to a payout batch so that they can be paid out to the counterparty's bank or card.
Payout batch
A payout batch groups all the funds in your balance account that are ready to be paid out to an external bank account or card in a given time period. When the batch closes, all payouts assigned to the batch are paid out.
To help you stay updated about the status of your payouts, we send tracking webhooks. These are balancePlatform.transfer.updated webhooks with a tracking object that contains details about the payout's status.
Payout pending
After a payout reaches the booked status, but before the funds leave Adyen, the payout is automatically analyzed to ensure it complies with Adyen's policies. If the payout is flagged, Adyen must manually review it before sending the funds.
During the manual review process, the payout enters a pending state. You receive a balancePlatform.transfer.updated tracking webhook with status pending.
Instant vs non-instant payouts to bank accounts
The following tabs explain the tracking events for instant and non-instant payouts to bank accounts. These events do not apply to payouts to cards.
Payout returned
After a payout is sent to the counterparty's bank account or card, the counterparty bank or issuer is required by regulation to screen the payout. If there are any issues with the payout, they can return the funds to Adyen.