{"title":"Tap to Pay","category":"default","creationDate":1783508272,"content":"<p>After you <a href=\"\/plugins\/cegid-retail-y2\/set-up-the-plugin\">set up a CPOS integration<\/a>, you can use Tap to Pay so your store employees can accept contactless payments anywhere in your store, without a dedicated payment terminal.<\/p>\n<p>The Tap to Pay integration differs depending on the operating system of your mobile device:<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\">App<\/th>\n<th style=\"text-align: left;\">Device<\/th>\n<th style=\"text-align: left;\">Integration<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><a href=\"#tap-to-pay-on-iphone\">Cegid Retail Mobile POS<\/a><\/td>\n<td style=\"text-align: left;\">iPhone<\/td>\n<td style=\"text-align: left;\">Tap to Pay on iPhone (iOS Mobile SDK)<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><a href=\"#tap-to-pay-on-android\">Cegid Retail Live Store<\/a><\/td>\n<td style=\"text-align: left;\">Android<\/td>\n<td style=\"text-align: left;\">Adyen Payments app<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Contact your Cegid representative if you need assistance with the setup.<\/p>\n<h2 id=\"tap-to-pay-on-iphone\">Tap to Pay with Mobile POS on iPhone<\/h2>\n<p>With a Cegid Retail Y2 Mobile POS integration, you can use our <a href=\"\/point-of-sale\/mobile-ios\/build\/tap-to-pay\">Tap to Pay on iPhone<\/a> solution to initiate and accept payments on an iPhone.<\/p>\n<p>This enables your store employees to assist shoppers with their payments anywhere in your store, without having your shoppers go to the cash register to complete their purchase.<\/p>\n<p><img alt=\"Architecture diagram showing Cegid Retail Mobile POS connecting to CPOS, which connects to a payment terminal, which connects to Adyen.\" src=\"\/user\/pages\/docs\/05.plugins\/14.cegid-retail-y2\/03.tap-to-pay\/extensions.svg?decoding=auto&amp;fetchpriority=auto\" \/><\/p>\n<p>To see a demo of the Tap to Pay on iPhone solution, contact your Adyen representative.<\/p>\n<h3>Requirements<\/h3>\n<p>The following requirements apply to use Tap to Pay on iPhone:<\/p>\n<ul>\n<li>Cegid Retail Y2 InStoreHub installed on a Windows device, with the CPOS plugin installed.<\/li>\n<li>Cegid Retail Y2 Mobile POS version 5.1.766 or later.<\/li>\n<li>Cegid Retail Y2 version 18 or later.<\/li>\n<li>An iPhone that meets the:\n<ul>\n<li><a href=\"\/point-of-sale\/mobile-ios\/requirements#hardware\">Hardware requirements<\/a>.<\/li>\n<li><a href=\"\/point-of-sale\/mobile-ios\/requirements#software\">iOS software requirements<\/a>.<\/li>\n<\/ul><\/li>\n<\/ul>\n<p>If you do not have InStoreHub, you cannot print payment receipts. Check fiscal requirements per country\/region and reach out to your Cegid contact to learn whether it is possible to launch Tap to Pay on iPhone without InStoreHub.<\/p>\n<h3>How it works<\/h3>\n<ol>\n<li>In the Cegid Retail Y2 Mobile POS app on the iPhone, your store employee selects the option to pay with Tap to Pay on iPhone.<\/li>\n<li>The iPhone shows a payment screen.<\/li>\n<li>The shopper taps the store employee's iPhone with their payment card or with their own phone (or other device) that has an NFC digital wallet like Apple Pay.<\/li>\n<li>Your store employee receives the payment result in the Cegid Retail Mobile POS app.<\/li>\n<\/ol>\n<h3>Set up Tap to Pay on iPhone<\/h3>\n<ol>\n<li>Contact your Cegid representative to learn more about activating the extension for your Cegid Retail account.<br \/>\nActivating the extension comes with additional costs.<\/li>\n<li>Contact your Adyen representative to enable Tap to Pay on iPhone for your account.<\/li>\n<li>Use the <a href=\"https:\/\/retail-docs.cegid.cloud\/en\/Y2\/Mobile%20POS\/Reference%20Product%20Documentation\/Mobile%20POS%20V5\/Accueil_MPOS_V5.htm\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Cegid documentation<\/a> to set up Tap to Pay on iPhone.<\/li>\n<\/ol>\n<p>To test your Tap to Pay on iPhone integration, you must use a mobile device in Developer Mode.<\/p>\n<p>If you run into an issue, see <a href=\"\/plugins\/cegid-retail-y2\/troubleshooting#tap-to-pay-troubleshooting\">Tap to Pay troubleshooting<\/a>.<\/p>\n<h2 id=\"tap-to-pay-on-android\">Tap to Pay with Live Store on Android<\/h2>\n<p>With a Cegid Retail Live Store integration, you can use the <a href=\"\/point-of-sale\/mobile-android\/build\/payments-app\">Adyen Payments app<\/a> to accept Tap to Pay contactless payments on an Android device. This enables your store employees to assist shoppers with their payments anywhere in your store, using a commercial off-the-shelf Android device instead of a dedicated payment terminal.<\/p>\n<p>This integration uses the <a href=\"\/point-of-sale\/mobile-android\/build\/payments-app\">Adyen Payments app<\/a>, a standalone app that you download from the Google Play Store. The Payments app handles the payment flow and communicates with the Adyen platform.<\/p>\n<p><img alt=\"Architecture diagram showing Cegid Retail Live Store connecting to the Adyen Payments app, which connects to Adyen.\" src=\"\/user\/pages\/docs\/05.plugins\/14.cegid-retail-y2\/03.tap-to-pay\/lifestore.svg?decoding=auto&amp;fetchpriority=auto\" \/><\/p>\n<h3>Supported features<\/h3>\n<p>The following features are supported with this integration:<\/p>\n<ul>\n<li>Customer present payments<\/li>\n<li><a href=\"\/point-of-sale\/basic-tapi-integration\/refund-payment\/unreferenced\">Unreferenced refunds<\/a><\/li>\n<\/ul>\n<h3>Requirements<\/h3>\n<p>The following requirements apply to Tap to Pay using the Adyen Payments app with Live Store:<\/p>\n<ul>\n<li>Cegid Retail Live Store. Contact your Cegid representative for version requirements.<\/li>\n<li>An Android device that meets the:\n<ul>\n<li><a href=\"\/point-of-sale\/mobile-android\/requirements#hardware\">Hardware requirements<\/a>.<\/li>\n<li><a href=\"\/point-of-sale\/mobile-android\/requirements#software\">Software requirements<\/a>.<\/li>\n<\/ul><\/li>\n<li>The <a href=\"https:\/\/play.google.com\/store\/apps\/details\" id=\"com.adyen.ipp.mobile.companion.live\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Adyen Payments app<\/a> downloaded from the Google Play Store.<\/li>\n<\/ul>\n<h3>How it works<\/h3>\n<ol>\n<li>In the Cegid Retail Live Store app on the Android device, your store employee selects the option to pay with Tap to Pay.<\/li>\n<li>The Adyen Payments app opens and shows a payment screen.<\/li>\n<li>The shopper taps the store employee's Android device with their payment card or with their own phone (or other device) that has an NFC digital wallet like Google Pay.<\/li>\n<li>The Adyen Payments app processes the payment and returns the result to Live Store.<\/li>\n<li>Your store employee receives the payment result in the Cegid Retail Live Store app.<\/li>\n<\/ol>\n<h3>Set up Tap to Pay using the Adyen Payments app<\/h3>\n<p>To set up Tap to Pay using the Adyen Payments app for Live Store:<\/p>\n<ol>\n<li>Contact your Cegid representative to learn more about activating Tap to Pay using the Adyen Payments app for your Cegid Retail account.<\/li>\n<li>Download the Adyen Payments app on your Android device:\n<ul>\n<li>For testing: <a href=\"https:\/\/play.google.com\/store\/apps\/details\" id=\"com.adyen.ipp.mobile.companion.test\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Adyen Payments app \u2013 Test<\/a><\/li>\n<li>For production: <a href=\"https:\/\/play.google.com\/store\/apps\/details\" id=\"com.adyen.ipp.mobile.companion.live\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Adyen Payments app \u2013 Live<\/a><\/li>\n<\/ul><\/li>\n<li>In your <a href=\"https:\/\/ca-test.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>:\n<ol>\n<li><a href=\"\/development-resources\/api-credentials#create-additional-api-credentials\">Create an API credential<\/a> for the Adyen Payments app.<\/li>\n<li><a href=\"\/development-resources\/api-credentials#generate-api-key\">Generate an API key<\/a>. Save it \u2014 you need it to configure Live Store.<\/li>\n<li><a href=\"\/development-resources\/client-side-authentication#get-your-client-key\">Generate a client key<\/a>. Save it \u2014 you need it to configure Live Store.<\/li>\n<li>Add the <strong>Adyen Payments App role<\/strong> to the API credential.<\/li>\n<li><a href=\"\/point-of-sale\/design-your-integration\/choose-your-architecture\/local#set-up-shared-key\">Set up encryption<\/a> by configuring a key identifier, passphrase, and key version. Save these values \u2014 you need them to configure Live Store.<\/li>\n<li>Save your <strong>Merchant Account<\/strong> ID (not the Company Account) \u2014 you need it to configure Live Store.<\/li>\n<li>If using store-level routing, save your <strong>Store ID<\/strong> (not the store reference) \u2014 you need it to configure Live Store. Go to <strong>Stores<\/strong> &gt; select your store &gt; <strong>About this store<\/strong>.<\/li>\n<\/ol><\/li>\n<li>Contact our <a href=\"https:\/\/help.adyen.com\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a> to enable the following for your account:\n<ul>\n<li>Tap to Pay on Android<\/li>\n<li>Short payment response for browser-based POS apps<\/li>\n<li>Optionally, <a href=\"\/point-of-sale\/basic-tapi-integration\/refund-payment\/unreferenced\">unreferenced refunds<\/a><\/li>\n<\/ul><\/li>\n<li>Use the <a href=\"https:\/\/retail-docs.cegid.cloud\/en\/Y2\/Cegid%20Retail%20Live%20Store\/Reference%20Product%20Documentation\/Cegid%20Retail%20Live%20Store\/Sommaire.htm\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Cegid documentation<\/a> to configure Live Store for Tap to Pay using the Adyen Payments app. You need the values you saved in step 3.<\/li>\n<\/ol>\n<h3>Android device security settings<\/h3>\n<p>The Adyen Payments app performs mandatory PCI security checks before showing the PIN entry screen. Configure the following settings on your Android device to ensure security compliance:<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\">Setting<\/th>\n<th style=\"text-align: left;\">Requirement<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><strong>Developer Options<\/strong><\/td>\n<td style=\"text-align: left;\">Must be OFF. If Developer Options were previously active, turn them back ON, enable <strong>Verify apps installed over ADB<\/strong>, and then turn them OFF again.<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>Device passcode<\/strong><\/td>\n<td style=\"text-align: left;\">A device passcode or PIN must be enabled.<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>Accessibility Services<\/strong><\/td>\n<td style=\"text-align: left;\">All accessibility services must be OFF. Go to <strong>Settings<\/strong> &gt; <strong>Accessibility<\/strong> &gt; <strong>Installed Apps<\/strong> and turn off all services.<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>Screen recording<\/strong><\/td>\n<td style=\"text-align: left;\">All screen recording and screen sharing features must be disabled during transactions. This includes the built-in Android screen recorder, screen casting, and third-party screen capture apps.<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>Camera<\/strong><\/td>\n<td style=\"text-align: left;\">The device camera must not be in use during a payment transaction. Close any apps that use the camera, such as barcode scanners or video calling apps.<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\"><strong>Screen overlay apps<\/strong><\/td>\n<td style=\"text-align: left;\">All apps that draw content on top of other apps must be disabled. This includes floating chat bubbles, floating widgets, and any app with <strong>Draw over other apps<\/strong> enabled.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If any of these security checks fail, the Adyen Payments app cancels the transaction and does not show the PIN entry screen.<\/p>\n<p>If you run into an issue, see <a href=\"\/plugins\/cegid-retail-y2\/troubleshooting#tap-to-pay-troubleshooting\">Tap to Pay troubleshooting<\/a>.<\/p>\n<h2>See also<\/h2>\n<div class=\"see-also-links output-inline\" id=\"see-also\">\n<ul><li><a href=\"\/point-of-sale\/mobile-ios\/build\/tap-to-pay\"\n                        target=\"_self\"\n                        >\n                    Tap to Pay on iPhone\n                <\/a><\/li><li><a href=\"\/point-of-sale\/mobile-ios\/requirements\"\n                        target=\"_self\"\n                        >\n                    iOS system requirements\n                <\/a><\/li><li><a href=\"\/point-of-sale\/mobile-android\/build\/payments-app\"\n                        target=\"_self\"\n                        >\n                    Android Payments app\n                <\/a><\/li><li><a href=\"\/point-of-sale\/mobile-android\/requirements\"\n                        target=\"_self\"\n                        >\n                    Android system requirements\n                <\/a><\/li><\/ul><\/div>\n","url":"https:\/\/docs.adyen.com\/plugins\/cegid-retail-y2\/tap-to-pay","articleFields":{"description":"Learn how to use Tap to Pay with Cegid Retail Mobile POS on iPhone and Cegid Retail Live Store on Android.","feedback_component":true,"filters_component":false,"decision_tree":"[]","parameters":{"cegid_mobile_doc":"https:\/\/retail-docs.cegid.cloud\/en\/Y2\/Mobile%20POS\/Reference%20Product%20Documentation\/Mobile%20POS%20V5\/Accueil_MPOS_V5.htm","cegid_livestore_doc":"https:\/\/retail-docs.cegid.cloud\/en\/Y2\/Cegid%20Retail%20Live%20Store\/Reference%20Product%20Documentation\/Cegid%20Retail%20Live%20Store\/Sommaire.htm"}},"algolia":{"url":"https:\/\/docs.adyen.com\/plugins\/cegid-retail-y2\/tap-to-pay","title":"Tap to Pay","content":"After you set up a CPOS integration, you can use Tap to Pay so your store employees can accept contactless payments anywhere in your store, without a dedicated payment terminal.\nThe Tap to Pay integration differs depending on the operating system of your mobile device:\n\n\n\nApp\nDevice\nIntegration\n\n\n\n\nCegid Retail Mobile POS\niPhone\nTap to Pay on iPhone (iOS Mobile SDK)\n\n\nCegid Retail Live Store\nAndroid\nAdyen Payments app\n\n\n\nContact your Cegid representative if you need assistance with the setup.\nTap to Pay with Mobile POS on iPhone\nWith a Cegid Retail Y2 Mobile POS integration, you can use our Tap to Pay on iPhone solution to initiate and accept payments on an iPhone.\nThis enables your store employees to assist shoppers with their payments anywhere in your store, without having your shoppers go to the cash register to complete their purchase.\n\nTo see a demo of the Tap to Pay on iPhone solution, contact your Adyen representative.\nRequirements\nThe following requirements apply to use Tap to Pay on iPhone:\n\nCegid Retail Y2 InStoreHub installed on a Windows device, with the CPOS plugin installed.\nCegid Retail Y2 Mobile POS version 5.1.766 or later.\nCegid Retail Y2 version 18 or later.\nAn iPhone that meets the:\n\nHardware requirements.\niOS software requirements.\n\n\nIf you do not have InStoreHub, you cannot print payment receipts. Check fiscal requirements per country\/region and reach out to your Cegid contact to learn whether it is possible to launch Tap to Pay on iPhone without InStoreHub.\nHow it works\n\nIn the Cegid Retail Y2 Mobile POS app on the iPhone, your store employee selects the option to pay with Tap to Pay on iPhone.\nThe iPhone shows a payment screen.\nThe shopper taps the store employee's iPhone with their payment card or with their own phone (or other device) that has an NFC digital wallet like Apple Pay.\nYour store employee receives the payment result in the Cegid Retail Mobile POS app.\n\nSet up Tap to Pay on iPhone\n\nContact your Cegid representative to learn more about activating the extension for your Cegid Retail account.\nActivating the extension comes with additional costs.\nContact your Adyen representative to enable Tap to Pay on iPhone for your account.\nUse the Cegid documentation to set up Tap to Pay on iPhone.\n\nTo test your Tap to Pay on iPhone integration, you must use a mobile device in Developer Mode.\nIf you run into an issue, see Tap to Pay troubleshooting.\nTap to Pay with Live Store on Android\nWith a Cegid Retail Live Store integration, you can use the Adyen Payments app to accept Tap to Pay contactless payments on an Android device. This enables your store employees to assist shoppers with their payments anywhere in your store, using a commercial off-the-shelf Android device instead of a dedicated payment terminal.\nThis integration uses the Adyen Payments app, a standalone app that you download from the Google Play Store. The Payments app handles the payment flow and communicates with the Adyen platform.\n\nSupported features\nThe following features are supported with this integration:\n\nCustomer present payments\nUnreferenced refunds\n\nRequirements\nThe following requirements apply to Tap to Pay using the Adyen Payments app with Live Store:\n\nCegid Retail Live Store. Contact your Cegid representative for version requirements.\nAn Android device that meets the:\n\nHardware requirements.\nSoftware requirements.\n\nThe Adyen Payments app downloaded from the Google Play Store.\n\nHow it works\n\nIn the Cegid Retail Live Store app on the Android device, your store employee selects the option to pay with Tap to Pay.\nThe Adyen Payments app opens and shows a payment screen.\nThe shopper taps the store employee's Android device with their payment card or with their own phone (or other device) that has an NFC digital wallet like Google Pay.\nThe Adyen Payments app processes the payment and returns the result to Live Store.\nYour store employee receives the payment result in the Cegid Retail Live Store app.\n\nSet up Tap to Pay using the Adyen Payments app\nTo set up Tap to Pay using the Adyen Payments app for Live Store:\n\nContact your Cegid representative to learn more about activating Tap to Pay using the Adyen Payments app for your Cegid Retail account.\nDownload the Adyen Payments app on your Android device:\n\nFor testing: Adyen Payments app \u2013 Test\nFor production: Adyen Payments app \u2013 Live\n\nIn your Customer Area:\n\nCreate an API credential for the Adyen Payments app.\nGenerate an API key. Save it \u2014 you need it to configure Live Store.\nGenerate a client key. Save it \u2014 you need it to configure Live Store.\nAdd the Adyen Payments App role to the API credential.\nSet up encryption by configuring a key identifier, passphrase, and key version. Save these values \u2014 you need them to configure Live Store.\nSave your Merchant Account ID (not the Company Account) \u2014 you need it to configure Live Store.\nIf using store-level routing, save your Store ID (not the store reference) \u2014 you need it to configure Live Store. Go to Stores &gt; select your store &gt; About this store.\n\nContact our Support Team to enable the following for your account:\n\nTap to Pay on Android\nShort payment response for browser-based POS apps\nOptionally, unreferenced refunds\n\nUse the Cegid documentation to configure Live Store for Tap to Pay using the Adyen Payments app. You need the values you saved in step 3.\n\nAndroid device security settings\nThe Adyen Payments app performs mandatory PCI security checks before showing the PIN entry screen. Configure the following settings on your Android device to ensure security compliance:\n\n\n\nSetting\nRequirement\n\n\n\n\nDeveloper Options\nMust be OFF. If Developer Options were previously active, turn them back ON, enable Verify apps installed over ADB, and then turn them OFF again.\n\n\nDevice passcode\nA device passcode or PIN must be enabled.\n\n\nAccessibility Services\nAll accessibility services must be OFF. Go to Settings &gt; Accessibility &gt; Installed Apps and turn off all services.\n\n\nScreen recording\nAll screen recording and screen sharing features must be disabled during transactions. This includes the built-in Android screen recorder, screen casting, and third-party screen capture apps.\n\n\nCamera\nThe device camera must not be in use during a payment transaction. Close any apps that use the camera, such as barcode scanners or video calling apps.\n\n\nScreen overlay apps\nAll apps that draw content on top of other apps must be disabled. This includes floating chat bubbles, floating widgets, and any app with Draw over other apps enabled.\n\n\n\nIf any of these security checks fail, the Adyen Payments app cancels the transaction and does not show the PIN entry screen.\nIf you run into an issue, see Tap to Pay troubleshooting.\nSee also\n\n\n                    Tap to Pay on iPhone\n                \n                    iOS system requirements\n                \n                    Android Payments app\n                \n                    Android system requirements\n                \n","type":"page","locale":"en","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Plugins","lvl2":"Cegid Retail Y2","lvl3":"Tap to Pay"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/plugins","lvl2":"https:\/\/docs.adyen.com\/plugins\/cegid-retail-y2","lvl3":"\/plugins\/cegid-retail-y2\/tap-to-pay"},"levels":4,"category":"Plugins","category_color":"green","tags":[]},"articleFiles":{"extensions.svg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/05.plugins\/14.cegid-retail-y2\/03.tap-to-pay\/extensions.svg?decoding=auto&amp;fetchpriority=auto\" \/>","lifestore.svg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/05.plugins\/14.cegid-retail-y2\/03.tap-to-pay\/lifestore.svg?decoding=auto&amp;fetchpriority=auto\" \/>"}}