Partner referral portal

The Partner referral portal lets you collaborate with Adyen on our sales pipeline. You can create referral leads, have a real-time view of the lead status and collaborate with partner managers. By building a portal that has all necessary information and collaboration, you can close in on the best business opportunities.

Get access

If you want to sign up for our Partner referral portal, contact your Partner Manager and ask them to give you access. Once an account has been created, you will receive an email with the login details.

Lead statuses

You can learn about statuses of open and qualified leads.

Statuses of open leads

Status type	Description
Open/Inquiry	Lead has been surfaced to Adyen, but it has not yet been followed up with.
Attempting Contact	Adyen is reaching out to the Lead, but it has not yet received a response.
Contact Made	Adyen has received a positive response, and established bilateral communication.
Qualified	Adyen has established bilateral communication where the Lead meets the qualification criteria.
Recycled	Prospect where we have not received a response, they are not ready to buy, or they require nurturing.
Rejected	Prospect does not meet our working criteria as the business has been identified as being part of a prohibited industry.

Statuses of qualified leads

Status type	Description
In Progress	Adyen is working on the opportunity (the stage can range from prospecting all the way to contract signed).
Won	Adyen has won the opportunity and the merchant is live on our platform.
Lost	Adyen has lost the opportunity.

Feel free to always reach out to your Partner Manager to get more context about the different stages.

Refer a lead

1. Login to the Partner referral portal.
2. Switch to the Submit a Lead tab.

3. Fill out the form with details about the lead:

   Field	Description
   Name	Salutation, First Name, Last Name
   Job Title	The designated position in the organization of the lead.
   Email	The company email address of the lead.
   Phone	The phone number of the lead.
   Sales Channel	AFP - Marketplaces POS - Point of sale Ecom - E-commerce Mobile Issuing Omnichannel - Sales channel consisting of Ecom, POS, and/or Mobile
   Lead Description	Include information such as the sales phase, if the lead is a decision maker, the need for a PSP, and ideal next steps.
   Company	The company name of the lead.
   Industry	Choose your industry type from the list provided.
   Sub-industry	Choose the sub-industry your company belongs to.
   Company Segment	An estimate of annual revenue in EUR.
   Address	The company address of the lead.

4. Click Confirm to submit the form.

View submitted sales lead

1. Login to the Partner referral portal.
2. To view open sales leads, select the dropdown on the View Leads tab > View Open Leads.
3. To view qualified sales leads, select the dropdown on the View Leads tab > View Qualified Leads.

View lead reports

1. Login to the Partner referral portal.
2. On the Home tab, go to the required widget and select View Report. For example, to view the lead report for all converted leads, go to the Converted Leads widget and select View Report (Converted Leads).

You can find reports for:

• All leads
• Leads that you created
• Converted leads

You can also view the lead reports for all leads grouped either by their status or their month of creation.

Talk in the Chatter section

You can use @ to talk to your partner manager to discuss a specific deal in the Chatter section.