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AVS responses for point of sale

Address verification system (AVS) responses for Mail Order/Telephone Order payments.

For risk management purposes, you can add an Address Verification System (AVS) check to Mail Order/Telephone Order (MOTO) payments. The payment terminal then prompts you to enter the shopper's postal code (zip code) and house number. The card issuer validates the data you entered and returns a response that can help you decide whether to go ahead with the transaction or cancel the authorisation.

We map the AVS responses we receive from card issuers to the following AVS results that can appear in your payment response, in the avsResult element of the AdditionalResponse. When we don't receive a response from the issuing bank, the AVS result is "Unknown".

AVS code AVS result
0 Unknown
1 Address matches, postal code doesn't
2 Neither postal code nor address match
3 AVS unavailable
4 AVS not supported for this card type
5 No AVS data provided
6 Postal code matches
7 Both postal code and address match
8 Address not checked, postal code unknown
9 Address matches, postal code unknown
10 Address doesn't match, postal code unknown
11 Postal code not checked, address unknown
12 Address matches, postal code not checked
13 Address doesn't match, postal code not checked
14 Postal code matches
15 Postal code matches
16 Postal code doesn't match, address unknown
17 Postal code doesn't match, address not checked
18 Neither postal code nor address were checked
23 Postal code matches
24 Both postal code and address match
25 Address matches
26 Neither postal code, address nor name match

See also