{"title":"EVO release notes V1.17","category":"default","creationDate":1776961627,"content":"<h2 id=\"e355-barcode-scanner\">e355 barcode scanner<\/h2>\n<p>We have added barcode scanner functionality to the E355, allowing you to scan products for easy transaction processing.<\/p>\n<h2 id=\"transaction-improvements\">Transaction improvements<\/h2>\n<h3 id=\"online-pin-retries\">Online PIN retries<\/h3>\n<p>Retries are now supported for online PIN transactions. When a customer enters their PIN incorrectly, the transaction will not immediately result in a decline. Instead, the customer can enter their PIN again, which will positively impact your authorization rate.<\/p>\n<h3 id=\"multiple-connectivity-improvements\">Multiple connectivity improvements<\/h3>\n<p>To ensure smoother payment processing, we have made multiple improvements to connectivity, especially for integrated solutions. These include: Data compression for\u00a0communications and persistent connection between terminals and cash registers. To fully benefit from these improvements, you must upgrade your library.<\/p>\n<h3 id=\"contactless-improvements\">Contactless improvements<\/h3>\n<p>We have completely overhauled our implementation of contactless payments, which will significantly improve your processing speed. We have also added support for contactless Discover cards, as well as contactless refunds. Contact <a href=\"https:\/\/ca-test.adyen.com\/ca\/ca\/contactUs\/support.shtml?form=other\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Support Team<\/a> to enable this on your POS terminals.<\/p>\n<h2 id=\"payment-flow\">Payment flow<\/h2>\n<h3 id=\"entry-modes\">Entry modes<\/h3>\n<p>The terminal determines enabled entry modes and shows the shopper available entry mode icons.<\/p>\n<p><img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/1_Entry_modes.jpg\" \/><\/p>\n<h3 id=\"dcc-labels-redesign\">DCC labels redesign<\/h3>\n<p>We redesigned labels on the DCC screen for readability.<\/p>\n<p><img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/2_DCC.jpg\" \/><\/p>\n<h3 id=\"partial-authorizations\">Partial authorizations<\/h3>\n<p>We now support partial authorizations. This allows shoppers to pay for their goods with a second card if the balance of the first card is insufficient. This feature is particularly relevant in the U.S. Note that this only works in integrated solutions where the POS passes it as an additional tender option.<\/p>\n<h3 id=\"print-receipt-later\">Print receipt later<\/h3>\n<p>You can now configure terminals to delay the printing of receipts when the printer is out of paper. This lets you approve transactions without immediate printing, which previously would have resulted in a declined transaction. <img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/3_print_later.jpg\" \/><\/p>\n<h2 id=\"special-payments-menu\">Special payments menu<\/h2>\n<p>We have reordered the special payments menu as follows:<\/p>\n<ol>\n<li>Refund payment<\/li>\n<li>Manual key entry payment<\/li>\n<li>Normal payment<\/li>\n<li>Bypass PIN payment<\/li>\n<li>Gift card payment<\/li>\n<\/ol>\n<p><strong>Note:<\/strong>\u00a0Specific menu items vary depending on terminal configuration.<br \/>\n<img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/4_special_payments.jpg\" \/><\/p>\n<h2 id=\"admin-menu\">Admin menu<\/h2>\n<p><img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/5_admin_menu.jpg\" \/><\/p>\n<h3 id=\"bluetooth-and-gprs\">Bluetooth and GPRS<\/h3>\n<p>We have added two new network options, Bluetooth and GPRS, to provide a more flexible connection.<\/p>\n<h3 id=\"installer\">Installer<\/h3>\n<p>We have added a new Installer feature to manage the installation of different packages for specific terminal releases. You can find this feature in the terminal Admin menu. Do not use this feature without consulting Adyen support.<\/p>\n<p><img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/6_installer.jpg\" \/><\/p>\n<h3 id=\"reprinting-the-transactions-receipts\">Reprinting the transactions receipts<\/h3>\n<p>You can now view previous transactions and reprint receipts. You can find this in the Admin menu.<\/p>\n<p><img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/7_reprinting.jpg\" \/><\/p>\n<h3 id=\"receipts-in-transactions-menu\">Receipts in transactions menu<\/h3>\n<p>Our terminal firmware now stores receipts in the transaction menu, giving you the option to print receipts later. Use this feature to reprint receipts, or to delay printing when the terminal runs out of paper.<\/p>\n<h2 id=\"quick-info-menu\">Quick Info menu<\/h2>\n<p>We've added a quick info menu to quickly view the following terminal information:<\/p>\n<ul>\n<li>IP address<\/li>\n<li>Terminal ID<\/li>\n<li>Software version<\/li>\n<li>QR code with an encoded IP, Mac address, Network name, Store name, Merchant Account and Terminal ID.<\/li>\n<\/ul>\n<p><img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/entr5.png\" \/><\/p>\n<p>See the <a href=\"\/point-of-sale\/user-manuals\/terminal-deprecation\/vx690-user-manual\/view-terminal-information-vx690\">Use the Quick Info menu to view terminal information<\/a> topic for more information on how to use this feature. We have included a page on this in each of our terminal manuals.<\/p>\n<h2 id=\"receipts\">Receipts<\/h2>\n<h3 id=\"receipt-labels-improvements\">Receipt labels improvements<\/h3>\n<p>Receipt labels are now easier to read. We regrouped them as follows:<\/p>\n<ul>\n<li>prefName to Pref. name<\/li>\n<li>aid , mid and tid to AID, MID and TID<\/li>\n<li>posEntryMode to Entry mode<\/li>\n<li>card type to Card type<\/li>\n<li>PANSeq to PAN seq.<\/li>\n<li>TxRef to Tender ref.<\/li>\n<li>TxType to Type<\/li>\n<li>authCode to Auth. code<\/li>\n<li>effective to Effective<\/li>\n<li>Total was changed to TOTAL<\/li>\n<\/ul>\n<p><img alt=\"\" src=\"\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/8_receipt.jpg\" \/><\/p>\n<h2 id=\"known-issues-in-v1_17\">Known issues in v1_17<\/h2>\n<ol>\n<li>Serial connectivity for e315 and e355<br \/>\n<strong>Details<\/strong>:\u00a0The serial connection for these terminals is unstable, which leads to problems when connecting terminals with iOS devices. This is most noticeable on the e355 while it is connected to the dock.\u00a0<br \/>\nReboot the mobile device and terminal to solve the issue. Updating iOS device to iOS 10 may also resolve this issue.<\/li>\n<li>Russian or Chinese localizations are not printed on receipts.<br \/>\n<strong>Details<\/strong>:\u00a0Localized receipt information is not visible on printed receipts for most languages which use non-latin characters. This includes Russian and Chinese. As these characters are not available on the printer, any labels or pieces of text that contain them are not printed. \u00a0<\/li>\n<li>Translations<br \/>\n<strong>Details<\/strong>:\u00a0Some screens that should be shown in the merchant's language are shown in the shopper's language. This includes screens at the end of the payment flow, such as printing errors (for standalone payments).\u00a0<\/li>\n<li>Some shopper messages are unclear<br \/>\n<strong>Details<\/strong>:\u00a0Some messages, displayed to shoppers on the PED, are unclear; for example, when switching from contactless to other entry modes where contactless is not allowed.<\/li>\n<\/ol>\n<h2 id=\"new-making-payments-video\">New Making Payments video<\/h2>\n<p>Watch a video that guides you through making payments and using the terminal Admin menu:\u00a0<a href=\"\/point-of-sale\/posmerchantcontent\/making-payments-instructional-video\">Making Payments - Instructional video<\/a>.<\/p>","url":"https:\/\/docs.adyen.com\/point-of-sale\/legacy-release-notes\/evo-release-notes-v1-17","articleFields":{"feedback_component":true,"id":"27526996","robots":"noindex,nofollow","type":"page","_expandable":{"operations":""},"status":"current","last_edit_on":"22-04-2021 18:15"},"algolia":{"url":"https:\/\/docs.adyen.com\/point-of-sale\/legacy-release-notes\/evo-release-notes-v1-17","title":"EVO release notes V1.17","content":"e355 barcode scanner\nWe have added barcode scanner functionality to the E355, allowing you to scan products for easy transaction processing.\nTransaction improvements\nOnline PIN retries\nRetries are now supported for online PIN transactions. When a customer enters their PIN incorrectly, the transaction will not immediately result in a decline. Instead, the customer can enter their PIN again, which will positively impact your authorization rate.\nMultiple connectivity improvements\nTo ensure smoother payment processing, we have made multiple improvements to connectivity, especially for integrated solutions. These include: Data compression for\u00a0communications and persistent connection between terminals and cash registers. To fully benefit from these improvements, you must upgrade your library.\nContactless improvements\nWe have completely overhauled our implementation of contactless payments, which will significantly improve your processing speed. We have also added support for contactless Discover cards, as well as contactless refunds. Contact Support Team to enable this on your POS terminals.\nPayment flow\nEntry modes\nThe terminal determines enabled entry modes and shows the shopper available entry mode icons.\n\nDCC labels redesign\nWe redesigned labels on the DCC screen for readability.\n\nPartial authorizations\nWe now support partial authorizations. This allows shoppers to pay for their goods with a second card if the balance of the first card is insufficient. This feature is particularly relevant in the U.S. Note that this only works in integrated solutions where the POS passes it as an additional tender option.\nPrint receipt later\nYou can now configure terminals to delay the printing of receipts when the printer is out of paper. This lets you approve transactions without immediate printing, which previously would have resulted in a declined transaction. \nSpecial payments menu\nWe have reordered the special payments menu as follows:\n\nRefund payment\nManual key entry payment\nNormal payment\nBypass PIN payment\nGift card payment\n\nNote:\u00a0Specific menu items vary depending on terminal configuration.\n\nAdmin menu\n\nBluetooth and GPRS\nWe have added two new network options, Bluetooth and GPRS, to provide a more flexible connection.\nInstaller\nWe have added a new Installer feature to manage the installation of different packages for specific terminal releases. You can find this feature in the terminal Admin menu. Do not use this feature without consulting Adyen support.\n\nReprinting the transactions receipts\nYou can now view previous transactions and reprint receipts. You can find this in the Admin menu.\n\nReceipts in transactions menu\nOur terminal firmware now stores receipts in the transaction menu, giving you the option to print receipts later. Use this feature to reprint receipts, or to delay printing when the terminal runs out of paper.\nQuick Info menu\nWe've added a quick info menu to quickly view the following terminal information:\n\nIP address\nTerminal ID\nSoftware version\nQR code with an encoded IP, Mac address, Network name, Store name, Merchant Account and Terminal ID.\n\n\nSee the Use the Quick Info menu to view terminal information topic for more information on how to use this feature. We have included a page on this in each of our terminal manuals.\nReceipts\nReceipt labels improvements\nReceipt labels are now easier to read. We regrouped them as follows:\n\nprefName to Pref. name\naid , mid and tid to AID, MID and TID\nposEntryMode to Entry mode\ncard type to Card type\nPANSeq to PAN seq.\nTxRef to Tender ref.\nTxType to Type\nauthCode to Auth. code\neffective to Effective\nTotal was changed to TOTAL\n\n\nKnown issues in v1_17\n\nSerial connectivity for e315 and e355\nDetails:\u00a0The serial connection for these terminals is unstable, which leads to problems when connecting terminals with iOS devices. This is most noticeable on the e355 while it is connected to the dock.\u00a0\nReboot the mobile device and terminal to solve the issue. Updating iOS device to iOS 10 may also resolve this issue.\nRussian or Chinese localizations are not printed on receipts.\nDetails:\u00a0Localized receipt information is not visible on printed receipts for most languages which use non-latin characters. This includes Russian and Chinese. As these characters are not available on the printer, any labels or pieces of text that contain them are not printed. \u00a0\nTranslations\nDetails:\u00a0Some screens that should be shown in the merchant's language are shown in the shopper's language. This includes screens at the end of the payment flow, such as printing errors (for standalone payments).\u00a0\nSome shopper messages are unclear\nDetails:\u00a0Some messages, displayed to shoppers on the PED, are unclear; for example, when switching from contactless to other entry modes where contactless is not allowed.\n\nNew Making Payments video\nWatch a video that guides you through making payments and using the terminal Admin menu:\u00a0Making Payments - Instructional video.","type":"page","locale":"en","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"In-person payments","lvl2":"Legacy release notes","lvl3":"EVO release notes V1.17"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/point-of-sale","lvl2":"https:\/\/docs.adyen.com\/point-of-sale\/legacy-release-notes","lvl3":"\/point-of-sale\/legacy-release-notes\/evo-release-notes-v1-17"},"levels":4,"category":"In-person payments","category_color":"green","tags":["release","notes","V1.17"]},"articleFiles":{"1_Entry_modes.jpg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/1_Entry_modes.jpg\" \/>","2_DCC.jpg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/2_DCC.jpg\" \/>","3_print_later.jpg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/3_print_later.jpg\" \/>","4_special_payments.jpg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/4_special_payments.jpg\" \/>","5_admin_menu.jpg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/5_admin_menu.jpg\" \/>","6_installer.jpg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/6_installer.jpg\" \/>","7_reprinting.jpg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/7_reprinting.jpg\" \/>","8_receipt.jpg":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/8_receipt.jpg\" \/>","entr5.png":"<img alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/03.point-of-sale\/64.legacy-release-notes\/01.evo-release-notes-v1-17\/entr5.png\" \/>"}}
