{"title":"Manage your terminal fleet","category":"default","creationDate":1779706500,"content":"<p>Managing your payment terminals includes the following actions:<\/p>\n<ul>\n<li><a href=\"\/point-of-sale\/managing-terminals\/order-terminals\">Order or return terminals<\/a>. When you have selected a terminal, you order it for your test or live account. If necessary, you can replace or return terminals.<\/li>\n<li><a href=\"\/point-of-sale\/managing-terminals\/assign-terminals\">Assign terminals<\/a>. Before you can board a terminal, it needs to be assigned to a store.<\/li>\n<li><a href=\"\/point-of-sale\/managing-terminals\/security-inspection\">Do a security inspection<\/a>. To be sure the terminal hasn't been tampered with, you need to inspect it when you receive it, and every week while in use. You also need to be aware of suspicious activity near your terminals.<\/li>\n<li><a href=\"\/point-of-sale\/managing-terminals\/board-terminal\">Board the terminal<\/a>. This makes a terminal ready to accept payments in your store.<\/li>\n<li><a href=\"\/point-of-sale\/managing-terminals\/customize-terminals\">Customize your terminals and receipts<\/a>. You can update language settings, add your company logo, and change various receipt options.<\/li>\n<li>When using battery-powered terminals, learn how to <a href=\"\/point-of-sale\/managing-terminals\/battery-management\">manage battery power<\/a>.<\/li>\n<li><a href=\"\/point-of-sale\/managing-terminals\/maintain-performance\">Maintain performance<\/a>. Understand the importance of automatic maintenance calls and reboots for keeping your terminals up to date.<\/li>\n<li><a href=\"\/point-of-sale\/menu-access\">Use the menus on the terminal<\/a>. Use terminal menus to manage passcodes, change options related to payments and options related to configuration.<\/li>\n<\/ul>\n<p>The <a href=\"\/reporting\/your-payment-terminals\">POS Terminal fleet Scheduled report<\/a> contains information about your terminals that can help you manage them.<\/p>\n<div class=\"sc-notice info\"><div>\n<p>It is also possible to order, assign, and configure terminals by making <a href=\"\/point-of-sale\/automating-terminal-management\">API requests<\/a>.<\/p>\n<\/div><\/div>\n<h2>Requirements<\/h2>\n<p>Before you begin, take into account the following requirements, limitations, and preparations.<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\">Requirement<\/th>\n<th style=\"text-align: left;\">Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\"><strong>Integration type<\/strong><\/td>\n<td style=\"text-align: left;\">The information on the pages listed under \"Next steps\" is relevant for in-person payments integrations.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Next steps<\/h2>\n<div class=\"next-steps\" id=\"next-steps\" >\n<a href=\"\/point-of-sale\/managing-terminals\/order-terminals\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><img src=\"\/user\/themes\/adyen\/images\/illustrations\/delivery.svg\"><h6 class=\"next-steps__title\">Order terminals<\/h6><p>Order, replace, or return payment terminals.<\/p><\/div><\/p><\/a><a href=\"\/point-of-sale\/managing-terminals\/assign-terminals\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><img src=\"\/user\/themes\/adyen\/images\/illustrations\/store.svg\"><h6 class=\"next-steps__title\">Assign terminals<\/h6><p>Assign your terminal to a store to make it ready for boarding.<\/p><\/div><\/p><\/a><a href=\"\/point-of-sale\/managing-terminals\/security-inspection\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><img src=\"\/user\/themes\/adyen\/images\/illustrations\/zoom-in.svg\"><h6 class=\"next-steps__title\">Inspect terminals<\/h6><p>Regularly verify that your terminals haven't been tampered with.<\/p><\/div><\/p><\/a><a href=\"\/point-of-sale\/managing-terminals\/board-terminal\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><img src=\"\/user\/themes\/adyen\/images\/illustrations\/automatic-onboarding.svg\"><h6 class=\"next-steps__title\">Board terminal<\/h6><p>Board your terminal and start accepting payments.<\/p><\/div><\/p><\/a><a href=\"\/point-of-sale\/menu-access\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><img src=\"\/user\/themes\/adyen\/images\/illustrations\/automatic-onboarding.svg\"><h6 class=\"next-steps__title\">Use the menus<\/h6><p>Manage passcodes and use the Settings and Transactions menus.<\/p><\/div><\/p><\/a><\/div>\n","url":"https:\/\/docs.adyen.com\/point-of-sale\/managing-terminals","articleFields":{"description":"Order, inspect, assign, and board payment terminals.","feedback_component":true,"last_edit_on":"29-06-2021 08:02"},"algolia":{"url":"https:\/\/docs.adyen.com\/point-of-sale\/managing-terminals","title":"Manage your terminal fleet","content":"Managing your payment terminals includes the following actions:\n\nOrder or return terminals. When you have selected a terminal, you order it for your test or live account. If necessary, you can replace or return terminals.\nAssign terminals. Before you can board a terminal, it needs to be assigned to a store.\nDo a security inspection. To be sure the terminal hasn't been tampered with, you need to inspect it when you receive it, and every week while in use. You also need to be aware of suspicious activity near your terminals.\nBoard the terminal. This makes a terminal ready to accept payments in your store.\nCustomize your terminals and receipts. You can update language settings, add your company logo, and change various receipt options.\nWhen using battery-powered terminals, learn how to manage battery power.\nMaintain performance. Understand the importance of automatic maintenance calls and reboots for keeping your terminals up to date.\nUse the menus on the terminal. Use terminal menus to manage passcodes, change options related to payments and options related to configuration.\n\nThe POS Terminal fleet Scheduled report contains information about your terminals that can help you manage them.\n\nIt is also possible to order, assign, and configure terminals by making API requests.\n\nRequirements\nBefore you begin, take into account the following requirements, limitations, and preparations.\n\n\n\nRequirement\nDescription\n\n\n\n\nIntegration type\nThe information on the pages listed under \"Next steps\" is relevant for in-person payments integrations.\n\n\n\nNext steps\n\nOrder terminalsOrder, replace, or return payment terminals.Assign terminalsAssign your terminal to a store to make it ready for boarding.Inspect terminalsRegularly verify that your terminals haven't been tampered with.Board terminalBoard your terminal and start accepting payments.Use the menusManage passcodes and use the Settings and Transactions menus.\n","type":"page","locale":"en","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"In-person payments","lvl2":"Manage your terminal fleet"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/point-of-sale","lvl2":"\/point-of-sale\/managing-terminals"},"levels":3,"category":"In-person payments","category_color":"green","tags":["Manage","terminal","fleet"]}}