{"title":"Payment terminal security inspection","category":"default","creationDate":1779706500,"content":"

Adyen makes use of secure, certified payment terminals. The integrity of the payment terminals is crucial, because they process sensitive card data. Regularly inspect your payment terminal to ensure it is secure.<\/p>\n

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When in doubt, stop using the payment terminal and Support Team<\/a> immediately.<\/p>\n<\/div><\/div>\n

Requirements<\/h2>\n

Before you begin, take into account the following requirements, limitations, and preparations.<\/p>\n\n\n\n\n\n\n
Requirement<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
Integration type<\/strong><\/td>\nThis applies to orders of payment terminals, card readers, and accessories for in-person payments integrations.<\/td>\n<\/tr>\n
Hardware<\/strong><\/td>\nAdyen payment terminals or card readers.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Delivery inspection<\/h2>\n

Because payment terminals process sensitive card data, you must verify that the terminal you received is the correct one, supplied by Adyen, and has not been tampered with.<\/p>\n

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  1. \n

    Verify that the shipping box containing the terminal has not been opened and that the tamper-evident security packing tape is intact.<\/p>\n<\/li>\n

  2. \n

    If you have access to the Adyen Customer Area<\/a>, log in and under In-person payments<\/strong> > Orders and returns<\/strong> find the order for your terminal. Then:<\/p>\n