If you need help starting your new terminal, see the Getting started guide.
- Make sure that you connected all necessary items that were delivered with the terminal.
- Make sure that the power cord is plugged in, and charge the terminal for at least 30 minutes.
- Hold the Confirm button for at least 3 seconds.
- If the terminal still does not start, contact Support.
Contact our Support team
If the above solution did not solve the problem, contact us directly.