What type of problem does your terminal have?
Terminal shows "Network not connected" or similar.
Board the terminal
The terminal shows "Board the terminal" or another message about setup.
The terminal shows "Enter passcode", "Admin menu", or "Payment menu".
There is a problem with the battery.
Your charger is not working properly.
The terminal shows a red exclamation mark (!).
The keypad is failing or making a noise.
One time password
The terminal shows "One time password."
A payment is failing or a card is declined.
The terminal shows a pending icon.
There is a problem with the receipt roll.
The terminal shows "Terminal in Service Mode".
The terminal shows "Tampered."
You received the wrong terminal on delivery.
None of the above?
If the above options do not solve the problem, contact us so we can find the right person to help you.