{"title":"Update to a new release","category":"default","creationDate":1600768620,"content":"
\n
Interested in automatic updating?<\/h5>

Contact the Support Team<\/a> to find out which update strategy you are following or to switch to automatic updating.<\/p><\/div><\/div>\n\n

Adyen terminals should be kept up-to-date with the latest software release in order to ensure availability of new features, functionalities, and bug fixes, as well as to meet security and compliance requirements.
\nAdyen makes new software versions available for terminals every four weeks, after rigorous testing<\/a>.<\/p>\n

As a standard practice, Adyen automatically<\/a> rolls out new releases to your terminal fleet every month. We roll out releases gradually and monitor the performance.
\nIn exceptional cases, you can can select and roll out releases yourself, which we refer to as manual updating<\/a> or manual update strategy. This update strategy has to be approved by Adyen.<\/p>\n

When a terminal receives an update request, the terminal automatically installs the new software after rebooting at the restart hour<\/a>. The restart hour is configurable in the Customer Area and set to 6:00 AM local time by default. To update successfully, a terminal needs to be turned on and connected to your network for at least one maintenance interval (by default 180 minutes) before the restart hour. If the update fails, the terminal will continue to use the previous software version.<\/p>\n

Requirements<\/h2>\n

Before you begin, take into account the following requirements.<\/p>\n\n\n\n\n\n\n\n
Requirement<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
Integration type<\/strong><\/td>\nA Terminal API<\/a> integration with payment terminals, or a standalone solution <\/a>.<\/td>\n<\/tr>\n
Limitations<\/strong><\/td>\nOn the manual update strategy<\/a>, you can only update your terminals to Long Term Support terminal software versions<\/a>.<\/td>\n<\/tr>\n
Setup steps<\/strong><\/td>\nTo enroll in our beta testing program<\/a>, reach out to your Adyen contact.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Release testing<\/h2>\n

Our release testing process involves multiple state-of-the-art testing frameworks to ensure maximum reliability of software and hardware releases. Testing spans from unit tests at the individual implementation level, to end-to-end testing of the software release on the terminal. Every release goes through several rounds of rigorous testing including:<\/p>\n