{"title":"Tax-free shopping with secure card capture","category":"default","creationDate":1722410820,"content":"

Tax-free Shopping (TFS) allows international travelers to claim back the sales tax or Value-Added Tax (VAT) on their purchases from a Tax-Free Shopping provider<\/strong> (TFS provider) such as Global Blue. A TFS provider is an organization that refunds the shopper and takes care of the paperwork with the authorities.<\/p>\n

We can share the shopper's encrypted card number with the TFS provider so that it is easier for the provider to refund the shopper on their card. This is referred to as secure card capture<\/strong>.<\/p>\n

Supporting TFS drives sales from international shoppers because of its convenience, and can be a great source of data about international shoppers. To offer TFS with secure card capture to your shoppers, your TFS provider needs to integrate with your POS app.<\/p>\n

Requirements<\/h2>\n

Before you begin, take into account the following requirements, limitations, and preparations.<\/p>\n\n\n\n\n\n\n\n\n
Requirement<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
Integration type<\/strong><\/td>\nA Terminal API integration<\/a> with payment terminals, or a Mobile solution<\/a>.<\/td>\n<\/tr>\n
Webhooks<\/a><\/strong><\/td>\nSet up Send card number to\u00a0<TFS provider><\/strong><\/span> webhooks<\/a>.<\/td>\n<\/tr>\n
Limitations<\/strong><\/td>\nThe following limitations apply:
Setup steps<\/strong><\/td>\nBefore you begin, set up tax-free shopping<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

How it works<\/h2>\n

The role of Adyen in the tax-free flow is limited. Securely card capture enables us to send a notification with the shopper's encrypted card details to the TFS provider. <\/p>\n

For an overview of the flow, select the tab for your integration or solution.<\/p>\n\n

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With the tax-free form and the receipt, the shopper can claim the VAT refund from the TFS provider. As part of this process, the shopper has to take the tax-free form to the customs desk at the airport or border, to get export validation. Customs will place a customs stamp on the form, or use an electronic system for validation. The shopper then needs to send or hand in the (electronically) validated form to the TFS provider.<\/p>\n

Set up tax-free shopping<\/h2>\n

Before you begin offering tax-free shopping to your shoppers, you need to set up the feature.<\/p>\n

Select the tab for your integration or solution.<\/p>\n\n

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Set up notifications to your TFS provider<\/h2>\n

Configure a Send card number to <TFS provider><\/strong><\/span> webhook<\/a>. If the shopper agrees to share their card details, we send the following data fields to your TFS provider:<\/p>\n