{"title":"Tipping","category":"default","creationDate":1779796134,"content":"<div class=\"additional-info-block output-inline\">\n<h5 class=\"article__heading additional-info-block__title\">Using our Standalone solution?<\/h5><div class=\"additional-info-block__body\"><p>We can configure your account to automatically <a href=\"\/point-of-sale\/standalone\/standalone-use#tipping-standalone\">prompt for a tip with every standalone payment<\/a>.<\/p><\/div><\/div>\n\n<p>There are various ways to implement tipping ('gratuity'). These are your options:<\/p>\n<ul>\n<li>\n<p><a href=\"\/point-of-sale\/tipping\/tipping-from-cash-register\">Tipping from the POS app<\/a>: you add a tip amount to the payment request that you send from your POS app. The customer then accepts, changes, or declines the suggested tip amount on the payment terminal and completes the payment.<\/p>\n<!-- list separator -->\n<\/li>\n<li>\n<p><a href=\"\/point-of-sale\/tipping\/tipping-from-terminal\">Tipping from the terminal<\/a>: you make a payment request that triggers the payment terminal to either:<\/p>\n<ul>\n<li>Prompt for a tip or show tipping options for fixed amounts, percentages, or a custom amount. The customer can then select a tipping option, enter an amount, or decline giving a tip.<\/li>\n<li>\n<p>Show a prompt to enter the total amount. The customer can give a tip by entering an amount that is higher than the purchase amount.<\/p>\n<!-- list separator -->\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><a href=\"\/point-of-sale\/tipping\/tipping-on-receipt\">Tipping on the receipt<\/a>: you make a pre-authorisation request to allow the customer to write a tip on the receipt after completing the payment. If necessary, you increase the original authorisation. Then you manually capture the final amount.<\/p>\n<\/li>\n<\/ul>\n<h2>How do you want to implement tipping?<\/h2>\n<div class=\"next-steps\" id=\"next-steps\" >\n<a href=\"\/point-of-sale\/tipping\/tipping-from-cash-register\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><h6 class=\"next-steps__title\">From the POS app<\/h6><p>Implement tipping from your POS app.<\/p><\/div><\/p><\/a><a href=\"\/point-of-sale\/tipping\/tipping-from-terminal\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><h6 class=\"next-steps__title\">From the terminal<\/h6><p>Implement tipping from the payment terminal before or after the customer presents their card.<\/p><\/div><\/p><\/a><a href=\"\/point-of-sale\/tipping\/tipping-on-receipt\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><h6 class=\"next-steps__title\">On the receipt<\/h6><p>Implement tipping when the customer writes a tip on the receipt.<\/p><\/div><\/p><\/a><a href=\"\/point-of-sale\/standalone\/standalone-build\/set-up-standalone\/#configure-tipping\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><h6 class=\"next-steps__title\">Standalone solution<\/h6><p>Implement tipping for your standalone terminals.<\/p><\/div><\/p><\/a><\/div>\n","url":"https:\/\/docs.adyen.com\/point-of-sale\/tipping","articleFields":{"description":"Implement tipping (gratuity) in your payment flow."},"algolia":{"url":"https:\/\/docs.adyen.com\/point-of-sale\/tipping","title":"Tipping","content":"\nUsing our Standalone solution?We can configure your account to automatically prompt for a tip with every standalone payment.\n\nThere are various ways to implement tipping ('gratuity'). These are your options:\n\n\nTipping from the POS app: you add a tip amount to the payment request that you send from your POS app. The customer then accepts, changes, or declines the suggested tip amount on the payment terminal and completes the payment.\n\n\n\nTipping from the terminal: you make a payment request that triggers the payment terminal to either:\n\nPrompt for a tip or show tipping options for fixed amounts, percentages, or a custom amount. The customer can then select a tipping option, enter an amount, or decline giving a tip.\n\nShow a prompt to enter the total amount. The customer can give a tip by entering an amount that is higher than the purchase amount.\n\n\n\n\n\nTipping on the receipt: you make a pre-authorisation request to allow the customer to write a tip on the receipt after completing the payment. If necessary, you increase the original authorisation. Then you manually capture the final amount.\n\n\nHow do you want to implement tipping?\n\nFrom the POS appImplement tipping from your POS app.From the terminalImplement tipping from the payment terminal before or after the customer presents their card.On the receiptImplement tipping when the customer writes a tip on the receipt.Standalone solutionImplement tipping for your standalone terminals.\n","type":"page","locale":"en","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"In-person payments","lvl2":"Tipping"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/","lvl1":"https:\/\/docs.adyen.com\/point-of-sale","lvl2":"\/point-of-sale\/tipping"},"levels":3,"category":"In-person payments","category_color":"green","tags":["Tipping"]}}