Search docs

Are you looking for test card numbers?

Would you like to contact support?

Start searching Adyen's documentation...


Troubleshooting and Support - e315

Troubleshoot issues with your terminal.

In case of a malfunction

Request assistance

Contact the POS Support Team.
Provide the following information:

  • Merchant account 
  • PSP reference (if applicable)
  • Terminal serial number (found on the back of the terminal)