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Step 1- Clean the Bluetooth configuration

Start with a clean Bluetooth configuration. Make sure that you remove other paired devices unless they are necessary. 


  1. Press  + 9 to open the admin menu.
    Note: Use the * and # key to scroll up and down through the menu.
  2. Press 1. Network.
  3. Press 3. Bluetooth.
  4. Press 1. Paired devices.
  5. Press .
  6. Choose a device and remove it by pressing 1. Unpair.

    Unpairing is only possible when the device is disconnected

  7. Repeat these steps until all devices are removed.