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Order terminals

Order terminals to process payments at your point of sale.

Before you begin


  1. Log in to your Customer Area.
  2. In your company-level account, navigate to Point of saleOrders and returns > Place an order

    If the Place an order button is not shown, contact your company account admin.

  3. Fill in the merchant reference. Use whichever value you prefer. This will be shown on your invoice.
  4. Under Shipment details, choose the order delivery address by selecting a previously stored address.

    Update an existing address or create a new address by clicking Add a different address in the upper-right of the Shipment details section.

  5. Specify the details of order, such as terminals and accessories, under Order line details

    The power adapter provided is based on this region you select.

  6. Choose the terminal set you want to order, or choose ‘individual parts’ for a specific part. 
  7. Enter a number to specify a quantity.
  8. To add multiple terminals or accessories to the same order, click Add order line in the lower right.
  9. Click Submit order.

Next steps

Locate your track and trace number

After the terminal order is placed and the process is completed a Track & Trace will be created. 

You can locate this in the customer area:

  1. Click Point of Sale > Orders and returns.
    On the right of the overview, you will see the carrier name.
  2. Click the name of the carrier.
    The track and trace details are displayed.