--- title: "P630 user manual" description: "Get started with the P630 payment terminal." url: "https://docs.adyen.com/point-of-sale/user-manuals/p630-user-manual" source_url: "https://docs.adyen.com/point-of-sale/user-manuals/p630-user-manual.md" canonical: "https://docs.adyen.com/point-of-sale/user-manuals/p630-user-manual" last_modified: "2025-12-15T10:07:00+01:00" language: "en" --- # P630 user manual Get started with the P630 payment terminal. [View source](/point-of-sale/user-manuals/p630-user-manual.md) Print this page ![](/user/pages/reuse/terminal-manuals/photos/noText_p630.png) ### Supplied components * P630 payment terminal * USB cable and region-specific power plug for charging * Accessories depending on the connection type, for example an Ethernet dongle ## Get started These are the steps to get your new P630 payment terminal up and running. Some steps include a link to more detailed instructions. 1. [Inspect the terminal](#inspection). 2. Turn on the terminal: connect the terminal to a power supply, then press and hold the power button until the display turns on.\ Let the battery charge for at least four hours while you continue with the next steps. 3. On the **Welcome** screen, select your language. 4. [Connect the terminal to your network](#connect-to-network). 5. On the **Confirm store** screen, assign the terminal to your store by selecting the check mark button. If the store shown is not your store, use the edit button to change it. If the **store** screen doesn't show, wait until the next synchronization with the Adyen platform (on average three hours) and try again. When you have completed these steps, you are ready to process payments! ## Inspect the terminal Because payment terminals process sensitive card data, you must verify that the terminal you received is the correct one, supplied by Adyen, and has not been tampered with. 1. Verify that the shipping box containing the terminal has not been opened and that the tamper-evident security packing tape is intact. 2. If you have access to the Adyen [Customer Area](https://ca-live.adyen.com/), log in and under **In-person payments** > **Orders and returns** find the order for your terminal. Then: * Verify that the **serial number** (S/N) on the box is the same as in the Customer Area. * Using the **track & trace** link, track the order with the carrier to verify that they confirm having delivered the payment terminal. 3. Open the box, take the terminal out of the box, and verify that the **serial number** (S/N) on the terminal is the same as the serial number on the box. 4. Inspect the terminal for tampering. Check for missing screws, additional wires or labels, holes in the device, and anything inserted in or attached to any part of the terminal. If any of the above checks fails, contact our [Support Team](https://ca-test.adyen.com/ca/ca/contactUs/support.shtml?form=other) immediately. ## Connect to your network Connect your terminal to the internet so that it can communicate with the Adyen payments platform and your own back-end systems. ### Connect to Wi-Fi 1. After selecting your language on the **Welcome** screen, select the arrow button:\ ![](/user/pages/reuse/terminal-manuals/android-network/bttn-round-icon.svg?decoding=auto\&fetchpriority=auto) 2. On the **Setup Wi-Fi** screen, select the **+** sign. 3. Turn on the **WLAN** toggle switch. 4. Select a Wi-Fi network from the list, or select the **+** sign and add the name (SSID) of the Wi-Fi network. 5. Enter the Wi-Fi password. 6. Select **OK**.\ The terminal sets the network as default automatically, and connects to it.\ You'll now see a Wi-Fi icon at the top of the display. #### Updating the connection settings If you need to change Wi-Fi usage later: 1. Select **Settings** > **Network**. 2. Enter your passcode. 3. Select **Wi-Fi**. You can now: * Turn Wi-Fi on or off using the **WLAN** toggle switch. * Add another network as described above. ## Payment terminal menus Your payment terminals have a menu with options related to payments, and a menu with options related to configuration. The access to some menu options is protected by passcodes. The menu icons are disabled on P630. To access the terminal menus, on the keypad: * For the **Settings** menu, press **9** and then the **Confirm** key **![](/images/1/9/d/b/6/19db69a93d641f6391db65a1563de3ade9ce55bb-confirm2x.png)**. * For the **Transactions** menu press **8** and then the **Confirm** key **![](/images/1/9/d/b/6/19db69a93d641f6391db65a1563de3ade9ce55bb-confirm2x.png)**. | Menu/Button | Description | Passcode | | -------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | ![](/user/pages/reuse/terminal-manuals/android-menus/menu-settings.png) **Settings** | - **Device info**: view information about the payment terminal, like the serial number, configuration version, and store details. Update the software version. Scan to connect to the terminal. - **Network**: enable and configure network connections. Turn [airplane mode](#airplane-mode) on/off. - **Configuration**: view, update, or remove the configuration version. - **Display**: adjust the screen brightness. - **Diagnostics**: run network connection tests or send us a [diagnostic report](/point-of-sale/pos-troubleshooting/hardware-tests#send-a-diagnostic-report). - **Apps**: overview of the apps and certificates installed on the terminal. If an app is scheduled to be installed or removed, this action is carried out when you open this menu. - **Power**: restart the terminal. | * No passcode required: * **Device info** * **Diagnostics** * **Display** * [Admin & Settings](/point-of-sale/menu-access?tab=manage_passcodes_in_the_customer_area_1#manage-passcodes) passcode required: * **Apps** * **Configuration** * **Network** * **Device info**> **Software version** * **Power** | | ![](/user/pages/reuse/terminal-manuals/android-menus/menu-transactions.png) **Transactions** | - **History**: view transactions stored on the terminal. - **Totals**: view a transaction totals report. Reset transaction totals. - **New transaction**: **Refund**, **MOTO payment**, **MOTO refund**, **Manual key entry** as a standalone terminal. Select the AID priority. | * [Transactions](/point-of-sale/menu-access?tab=manage_passcodes_in_the_customer_area_1#manage-passcodes) passcode required: * * **History** * **Totals** * **New transaction** [Refunds](/point-of-sale/menu-access?tab=manage_passcodes_in_the_customer_area_1#manage-passcodes) passcode required: * **New transaction** > **Refund** | You can [get the passcodes from your Customer Area](/point-of-sale/pos-troubleshooting/terminal-turns-on/admin-pin#get-passcode) or from your company's admin user. ## Device info To view information about the terminal: * Open the **Device info** screen by pressing **5** and then the **Confirm** key **![](/images/1/9/d/b/6/19db69a93d641f6391db65a1563de3ade9ce55bb-confirm2x.png)** on the terminal keypad. The screen shows: * Model, serial number, and IP address of the terminal. * Software version that the terminal currently uses. * The configuration version. * Merchant account that the terminal belongs to. * The store that the terminal is boarded to, and the store address. * A button to show a QR code with device info.\ When you contact our [Support Team](https://ca-test.adyen.com/ca/ca/contactUs/support.shtml?form=other), they may ask you to scan this QR code. ## View and reset totals The terminal can generate a Totals report. This gives an overview of the total amounts for sales, refunds, gratuities (tips), and cancellations that the terminal processed since the last reset of the report. By resetting the report, you can use this functionality to get day totals or shift totals. To obtain the Totals report: 1. Select **Transactions** > **Totals**. 2. Enter the Transactions menu passcode. 3. You can now: * View a Totals report for the period shown at the top of the report. * Start a new reporting period by selecting the reset button:\ ![](/user/pages/reuse/terminal-manuals/android-totals/bttn-refresh.svg?decoding=auto\&fetchpriority=auto) * Access the report from the previous reporting period. ### Resetting automatically To automatically reset the Totals every day at a specific hour, contact our [Support Team](https://ca-test.adyen.com/ca/ca/contactUs/support.shtml?form=other). ## Airplane mode For the airline industry the payment terminal has an airplane mode. When preparing for take-off, turning on airplane mode is the quickest way to turn off all cellular and other network connections on the terminal. When you turn airplane mode off again, the previous connections are restored. ### Enable airplane mode To be able to use airplane mode, contact our [Support Team](https://ca-test.adyen.com/ca/ca/contactUs/support.shtml?form=other) and ask them to enable this feature. The **Network** menu on the terminal will then include an **Airplane mode** option. ### Use airplane mode To turn on airplane mode: 1. On the terminal, select **Settings** > **Network**. 2. Enter the passcode. 3. In the **Network** menu, turn on the **Airplane mode** toggle.\ All connections (Wi-Fi, Bluetooth, and Cellular) are now *Off*. To turn off airplane mode: 1. On the terminal, select **Settings** > **Network**. 2. Enter the passcode. 3. In the **Network** menu, turn off the **Airplane mode** toggle.\ All previous connections (Wi-Fi, Bluetooth, and Cellular) are now restored. ## Troubleshooting ### Self-service If there is an issue with your payment terminal, first try to diagnose and solve the issue yourself, using our [Troubleshooting documentation](/point-of-sale/pos-troubleshooting). In many cases, this is the quickest solution. ### Ask for assistance If you cannot resolve the issue using the Troubleshooting documentation, contact to our [Support Team](https://ca-test.adyen.com/ca/ca/contactUs/support.shtml?form=other). Provide the following information: * Merchant account. * PSP reference of the transaction, if applicable. * Terminal serial number. This number is available in the [Device info](#info-menu) and also printed on the back of the terminal (for example, S/N:123-456-789).