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Set up the UX300

To make the UX300 unattended terminal ready to accept payments, you need to:

  1. Mount the UX devices in the front panel of your self-service machine.
  2. Connect the cables.
  3. Reset the anti-removal switches.
  4. If you don't want to use DHCP, update the terminal's network connection settings.
  5. Board the terminal.
  6. Update the firmware.
  7. Do any remaining steps related to mounting the UX devices.

Before you start

Before you set up your unattended terminal:

  • Contact Adyen and ask for the ARS password. You'll need this in one of the setup procedures.
  • Be aware that the terminal can only be assigned to a store using the Customer Area. If the person doing the setup doesn't have access to your Customer Area, you need to assign the terminal to a store beforehand.

Mount the UX devices

You need to mount the UX300 card reader, UX100 PIN pad, and UX400 NFC-reader in the front panel of your self-service machine. You may also need to install a drain tube and connect grounding cables or a ground harness. To learn how to mount the UX devices, refer to:

  • The installation instructions from the manufacturer of your self-service machine.
  • The installation instructions from Verifone, the manufacturer of the UX devices.

Connect the cables

  1. Connect an Ethernet cable between the ETH (LAN) port of the UX300 card reader and your network.

    Only connect a regular Ethernet cable to the ETH (LAN) port. Using any other type of cable or another port, such as the RS232 port, might severely damage the device.

  2. Connect the card reader to the UX400 NFC-reader:

    • Connect an antenna cable between the UX400 RF port on the card reader and the NFC-reader.
    • Connect an RJ-45 communication cable between the COMM port on the card reader and the NFC-reader.

  3. Connect the card reader to the UX100 PIN pad with a USB Type A-B cable, using the powered USB-1 port on the card reader.
  4. Connect the card reader to a power supply unit in the self-service machine or to an external power source, using the DC-in port on the card reader.

The UX terminal now starts up.

Reset the anti-removal switches

The UX terminal has a number of anti-removal switches (ARS) that put the terminal out of service when someone tries to physically tamper with the device. The terminal is also out of service when you start it for the first time.

To continue setting up the terminal, you need to reset the ARS switches:

  1. When the display of the UX100 PIN pad shows Out of Service, press OK to confirm you want to Reset the ARS.
  2. When the display asks for the Switch 1 password, enter the ARS password you received from Adyen and press OK.
  3. When the display asks for the Switch 2 password, enter the same ARS password and press OK.

The display should now show the Adyen logo, and then "Terminal is not boarded".

Board the terminal

Contrary to most other payment terminals, you always need to use the Customer Area to assign your unattended terminal to a store before boarding the terminal.

  1. Log in to your Customer Area and assign the terminal to a store.

    In the procedure, use the serial number of the UX300 card reader. This is shown on top of the device at the back, for example S/N: 986-523-456.

  2. On the UX100 PIN pad, press OK to confirm you want to Board the terminal.
  3. When the display shows the store that the terminal is assigned to, press OK to confirm.

Update the terminal software

  1. On the UX100 PIN pad, press 9 and then press OK.
  2. Enter the admin PIN code and press OK. If you don't know this code, you can learn how to retrieve it in our POS Troubleshooting section.
  3. Select 2 Software and press OK.
  4. Press OK to confirm you want Update the software.

When the terminal finishes downloading and installing the software, it reboots. After that, you're ready to accept payments.

See also