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Connect the V400m to your network

Connect the V400m to your Wi-Fi network, so that it can communicate with the Adyen payments platform and your own back end systems. If you have a bluetooth base, you can alternatively connect the terminal to the base station using bluetooth.

Connect to Wi-Fi

If the terminal is not yet boarded:

  1. Press the Configure Network button on the display.

  2. Press 2. Wifi.
  3. Press 1. Turn on Wi-Fi to make sure the Wi-Fi is turned on.
  4. The terminal will begin scanning for Wi-Fi networks.
  5. Choose the desired network and enter the wireless password.
  6. The terminal sets the network as default automatically, and connects to it.
  7. Exit the network menu to begin boarding the device.

If the terminal is boarded:

  1. Press 9 and then press  to open the admin menu. 
  2. Press 1. Network.
  3. Press 2. Wifi.
  4. Press 3. Scan networks.
  5. Tap the name of the network and enter the password.
  6. The terminal sets the network as default automatically, and connects to it.

Connect to base station with bluetooth

To connect the terminal to the base station: 

  1. Plug the power supply into the power input of the base station, and dock the V400m. 
  2. Press 9 and then press  to open the admin menu. 
  3. Enter your admin PIN code. If you don't know this code, you can learn how to retrieve it in our POS Troubleshooting section.
    The terminal displays the admin menu. 
  4. Press 1. Network, and then 3. Bluetooth.
  5. Press the button on the front of the base station to make it discoverable. 
    A blue light flashes on the base station.
  6. Press 3. Scan/Discovery, and then 1. Scan.
  7. Select the base station that you want to connect to. 
    The base station will be listed with its serial number as its name. The terminal pairs with the base, and then connects. When connected successfully, the blue LED light on the base station remains turned on.

If you have more than one terminal and base station, ensure you know which terminal is paired to which base station. After a terminal is paired to a base station, it should remain paired with it.

Change the default credentials of the base station

Each bluetooth base station comes with a default username and password. Before you start processing live transactions, you need to change the username and password of the base station. 

To change the username and password of the base station: 

  1. Open the admin menu on a connected terminal by pressing 9 and then 
  2. Press 1. Network3. Bluetooth, and then 3. Scan/Discovery.
  3. Select the base station from the list of devices. If you have several base stations, use the serial number to select the correct base station. 
  4. Press 3. Info.
  5. Make sure that Cable is set to up
  6. Note the IP address of the base station.
  7. In your browser, go to https://[IP address of your base station]
    You are redirected to the Verifone portal. 
  8. Log in with your default username and password for the base station. If you don't know these credentials, contact the POS Support Team
  9. Go to Administration
  10. Enter a new username and password for the base station, then click Save