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VX820 Duet user manual

Learn how to set up, configure, and use the VX820 Duet payment terminal.

Quickstart

The following topics will help you get your new terminal up and running quickly:

Using the wrong type of cable in the wrong port (for example, an ethernet cable in the RS232 port) might severely damage the device.

Although it is technically possible to use a serial connection between the POS and the PED, Adyen strongly recommends using Ethernet connectivity, due to its superior speed and performance with a number of Operating Systems.

If the terminal shows an exclamation at the top bar, this means that the terminal holds data that it failed to synchronise with the Adyen payments platform due to lack of an outgoing internet connection.

Provided components

  • VX820 payment terminal (PED)
  • Duet (base station with built-in printer)
  • Power supply
  • Privacy shield
  • Ethernet dongle
  • 1 paper roll