{"title":"Notification center","category":"default","creationDate":1776961629,"content":"

Adyen sends you notifications that contain alerts and notices about your accounts, Adyen's systems<\/a>, and more. In your Customer Area<\/a>, you can configure how you receive notifications<\/a>.<\/p>\n

Notification center<\/h2>\n

The Notification center<\/strong> in your Customer Area appears when you select the Notification center icon<\/strong> <\/i> on the top navigation bar.<\/p>\n

The Notification center shows a list of notifications for all the merchant accounts that your user account<\/a> has access to. Each notification includes a link for more details or a link that goes directly to the page in your Customer Area that it is about.<\/p>\n

When you have an unread notification, a red dot appears on the icon.<\/p>\n

When you click on the notification, it gets marked as read. The next time you open the Notification center, it no longer appears in the list. You can select See all notifications<\/strong> to go to a page that includes all the notifications we have sent you.<\/p>\n

If you want specific notifications to show up in the Notification center, you can choose them on the Notifications settings page<\/a>.<\/p>\n

Configure notification settings<\/h2>\n

You can choose which notifications you get.<\/p>\n

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  1. In your Customer Area<\/a>, go to Notification center<\/strong> <\/i> > Settings<\/strong>.<\/li>\n
  2. Under each section, for each type of notification, select the corresponding toggles to enable or disable it for Email<\/strong> or Notification center<\/strong>.<\/li>\n<\/ol>\n

    When the Email<\/strong> toggle is enabled, email notifications are sent to the email address linked to your user. <\/p>\n

    Settings for chargeback notifications<\/h3>\n

    Fraud and dispute notifications are issued for merchant accounts. That means that if you enable Chargeback notices<\/strong>, you also need to select the merchant accounts that you want to receive chargeback notifications for.<\/p>\n

    Service status messages<\/h2>\n

    Service status messages are notifications that give you important information about the status of Adyen's platform, for example scheduled maintenance or service downtime.<\/p>\n

    In your user account, you can see system messages from all the merchant accounts<\/a> that you have access to. Each system message specifies the merchant account that it applies to.<\/p>\n

    You can subscribe to get these notifications by email<\/a> so you do not have to log in to the Customer Area to get these important updates.<\/p>\n

    See also<\/h2>\n