{"title":"Manage partner users","category":"default","creationDate":1687171560,"content":"<p><a href=\"https:\/\/www.adyen.com\/partners\/network\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Our partners<\/a> are organizations that help you integrate with Adyen. For example, they might configure your terminals to accept <a href=\"\/pt\/point-of-sale\">in-person payments<\/a>. To allow a partner to manage parts of your Adyen account, add a partner user for them.<\/p>\n<p>You can specify which of your merchant accounts a partner can access. You can also assign <a href=\"\/pt\/account\/user-roles\">user roles<\/a> to determine what a partner user can view and do.<\/p>\n<h2>Add a partner user<\/h2>\n<p>To be able to add a partner user, you need to have:<\/p>\n<ul>\n<li>Merchant admin <a href=\"\/pt\/account\/user-roles\">user role<\/a><\/li>\n<li>Access to the company account or merchant account you want to add a partner user to<\/li>\n<li>All the roles and permissions that the partner is requesting<\/li>\n<\/ul>\n<p>To add a new partner user to your company or merchant accounts:<\/p>\n<ol>\n<li>Log in to your <a href=\"https:\/\/ca-test.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>.<\/li>\n<li>Go to  <strong>Account<\/strong> &gt; <strong>Partner users<\/strong>, and select <strong>Add partner<\/strong>.<\/li>\n<li>Enter the partner user email address and select <strong>Continue<\/strong>.\n<div class=\"notices yellow\">\n<p>The email address needs to match your partner's existing Adyen Partner Portal account. If you are unsure what email address your partner has signed up with, contact your partner.<\/p>\n<\/div><\/li>\n<li>Select one or more accounts for your partner to access and select <strong>Continue<\/strong>.\n<ul>\n<li>To give access to all your merchant accounts, select your company account.<\/li>\n<li>For your information security, select only the roles your partner needs.<\/li>\n<\/ul><\/li>\n<li>Select the relevant <a href=\"\/pt\/account\/user-roles\">user roles<\/a> for your partner and select <strong>Continue<\/strong>.\n<ul>\n<li>For your information security, select only the roles your partner needs.<\/li>\n<\/ul><\/li>\n<li>Review the information that you provided and select <strong>Add partner<\/strong>.<\/li>\n<li>Confirm you take responsibility for adding the partner user to your account.<\/li>\n<\/ol>\n<p>After successfully adding a partner user:<\/p>\n<ul>\n<li>You and other admins of your account will receive a confirmation email.<\/li>\n<li>Your partner receives an invitation email.<\/li>\n<\/ul>\n<h2>View and change partner user roles<\/h2>\n<p>After you create a partner user, you may want to assign them other roles or change their account access. Remember that you can only assign roles or give access to accounts that your own user already has.<\/p>\n<p>To change partner user roles, you need to have one of the following <a href=\"\/pt\/account\/user-roles\">user roles<\/a>:<\/p>\n<ul>\n<li>Merchant admin<\/li>\n<li>Merchant user management<\/li>\n<\/ul>\n<p>To change a partner user's roles:<\/p>\n<ol>\n<li>Log in to your <a href=\"https:\/\/ca-test.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>, and go to <strong>Account<\/strong> &gt; <strong>Partner users<\/strong>.<\/li>\n<li>Select the relevant partner user. This opens the partner user details page.<\/li>\n<li>Select the edit icon <i class=\"adl-icon-edit\"><\/i> and make your changes.<\/li>\n<li>Select <strong>Save<\/strong>.<\/li>\n<\/ol>\n<h2>Revoke access<\/h2>\n<p>After you create a partner user, you may want to (temporarily) revoke their access to your company or merchant accounts. After you revoke access, you can restore access for the previously enabled roles.<\/p>\n<p>To revoke a partner user's access to your company or merchant accounts:<\/p>\n<ol>\n<li>Log in to your <a href=\"https:\/\/ca-test.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>, and go to <strong>Account<\/strong> &gt; <strong>Partner users<\/strong>.<\/li>\n<li>Select the relevant partner user. This opens the partner user details page.<\/li>\n<li>Under <strong>User details<\/strong>, select <strong>Revoke access<\/strong>.<\/li>\n<li>Select <strong>Save<\/strong>.<\/li>\n<\/ol>\n<h2>See also<\/h2>\n<div class=\"see-also-links output-inline\" id=\"see-also\">\n<ul><li><a href=\"\/account\/user-roles\"\n                        target=\"_self\"\n                        >\n                    User roles\n                <\/a><\/li><\/ul><\/div>\n","url":"https:\/\/docs.adyen.com\/pt\/account\/users\/partner-users","articleFields":{"description":"Allow partners to manage parts of your Adyen account.","feedback_component":true,"type":"page","status":"current","last_edit_on":"19-06-2023 12:51","filters_component":false},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/account\/users\/partner-users","title":"Manage partner users","content":"Our partners are organizations that help you integrate with Adyen. For example, they might configure your terminals to accept in-person payments. To allow a partner to manage parts of your Adyen account, add a partner user for them.\nYou can specify which of your merchant accounts a partner can access. You can also assign user roles to determine what a partner user can view and do.\nAdd a partner user\nTo be able to add a partner user, you need to have:\n\nMerchant admin user role\nAccess to the company account or merchant account you want to add a partner user to\nAll the roles and permissions that the partner is requesting\n\nTo add a new partner user to your company or merchant accounts:\n\nLog in to your Customer Area.\nGo to  Account &gt; Partner users, and select Add partner.\nEnter the partner user email address and select Continue.\n\nThe email address needs to match your partner's existing Adyen Partner Portal account. If you are unsure what email address your partner has signed up with, contact your partner.\n\nSelect one or more accounts for your partner to access and select Continue.\n\nTo give access to all your merchant accounts, select your company account.\nFor your information security, select only the roles your partner needs.\n\nSelect the relevant user roles for your partner and select Continue.\n\nFor your information security, select only the roles your partner needs.\n\nReview the information that you provided and select Add partner.\nConfirm you take responsibility for adding the partner user to your account.\n\nAfter successfully adding a partner user:\n\nYou and other admins of your account will receive a confirmation email.\nYour partner receives an invitation email.\n\nView and change partner user roles\nAfter you create a partner user, you may want to assign them other roles or change their account access. Remember that you can only assign roles or give access to accounts that your own user already has.\nTo change partner user roles, you need to have one of the following user roles:\n\nMerchant admin\nMerchant user management\n\nTo change a partner user's roles:\n\nLog in to your Customer Area, and go to Account &gt; Partner users.\nSelect the relevant partner user. This opens the partner user details page.\nSelect the edit icon  and make your changes.\nSelect Save.\n\nRevoke access\nAfter you create a partner user, you may want to (temporarily) revoke their access to your company or merchant accounts. After you revoke access, you can restore access for the previously enabled roles.\nTo revoke a partner user's access to your company or merchant accounts:\n\nLog in to your Customer Area, and go to Account &gt; Partner users.\nSelect the relevant partner user. This opens the partner user details page.\nUnder User details, select Revoke access.\nSelect Save.\n\nSee also\n\n\n                    User roles\n                \n","type":"page","locale":"pt","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Account","lvl2":"Manage users","lvl3":"Manage partner users"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/account","lvl2":"https:\/\/docs.adyen.com\/pt\/account\/users","lvl3":"\/pt\/account\/users\/partner-users"},"levels":4,"category":"Account","category_color":"green","tags":["Manage","partner","users"]}}