Your Point of Sale is the final step in the shopper journey, and especially during peak season, speed and reliability are key to a great customer experience. To prepare for a successful peak season, this page addresses:<\/p>\n
Offering shoppers a mix of local and global method is recommended for a good and fast shopper experience. However, we do not recommend adding new payment methods right before<\/em> peak season, because you need time for testing.<\/p>\n We do recommend to review your payment methods<\/a> and look for the following:<\/p>\n The Mobile solutions do not support all the payment methods that are supported on Adyen payment terminals. For payment methods supported in mobile solutions, see Tap to Pay and card reader<\/a>.<\/p>\n<\/div>\n Our terminals support reading the card using either EMV chip, contactless through Near Field Communication (NFC), or magnetic swipe. Make sure that you have manual key entry (MKE) configured<\/a>, in case all other card entry methods fail.<\/p>\n For smooth terminal operations during peak season, you need to make sure that all the hardware components of your integration are working. We recommend that you:<\/p>\n If you intend to order new terminals<\/a>, do so as soon as possible. Delivery times can be longer than normal during peak season, and you need time to assign<\/a>, board<\/a>, and test the payment terminals. Test your terminals and hardware ahead of peak season. Especially, if you plan to use terminals that have been switched off for some time or to add terminals out of inventory to your stores, do the following:<\/p>\n Consider making digital or physical copies of the terminal user manuals<\/a> available to your staff in your stores.<\/p>\n<\/div>\n We recommend that you check the software on your payment devices. Below you find recommendations for updating the:<\/p>\n The details mentioned here are for the 2025 Christmas and end-of-year peak season.<\/p>\n<\/div>\n During peak season, Adyen does not roll out new software to merchants on an automatic update strategy<\/a> during the following periods:<\/p>\n Additionally, Adyen offers the option to pause the automatic software roll-out from November 3, 2025, to January 11, 2026. Contact your Adyen account manager if you want to freeze automatic software roll-outs during this time.<\/p>\n See our terminal software recommendations for the different update strategies:<\/p>\n We recommend that you update to the latest available version of the Mobile SDK<\/a>.<\/p>\n Note that each version of the Mobile SDK expires six months after the version was released<\/a>.<\/p>\n<\/div>\n Additionally, make sure that your mobile devices, card readers, and docks in your Android<\/a> or iOS Mobile<\/a> solutions are up to date.<\/p>\n To process a transaction, the payment terminal or Mobile SDK must have internet access. In case of a temporary loss of internet connectivity, you should have offline payments enabled<\/a> to continue making point-of-sale payments.<\/p>\n Payment terminals support two types of offline payments<\/a>:<\/p>\n In a Mobile solution, you can continue making transactions offline with Store and forward<\/a>.<\/p>\n To process a transaction, the terminal must have internet access. Cellular failover occurs when the payment terminal cannot access the internet over the primary network connection (usually Wi-Fi or Ethernet), and switches to a cellular connection (3G or 4G). Your live Terminal API integration with cloud communication uses regional endpoints. For the best performance, use an endpoint that is geographically closest to the location of your store. This ensures that the communication between your payment terminal and our back-end is optimal.\n
Configure manual key entry<\/h3>\n
Hardware<\/h2>\n
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Order<\/h3>\n
\nIf you do not have any backup payment terminals yet, consider adding some to your terminal fleet. If you order new mobile devices, make sure that they meet the hardware and software requirements for your Android<\/a> or iOS<\/a> Mobile solution.<\/p>\nPrepare and test terminals<\/h3>\n
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Software<\/h2>\n
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Terminal software<\/h3>\n
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Mobile SDK<\/h3>\n
Offline payments<\/h2>\n
Payment terminals<\/h3>\n
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Mobile solution<\/h3>\n
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Cellular failover<\/h2>\n
\nFamiliarize yourself with:<\/p>\n\n
Regional endpoints for cloud communication<\/h2>\n
\nIf you have built integrations in different regions, make sure that each integration uses the correct regional-specific endpoints<\/a>.<\/p>\nSee also<\/h2>\n