Transaction volume, frequency, and value usually increase during peak season. Because there are generally more transactions, the number of chargebacks and fraudulent transactions increases as well. At the same time, legitimate shoppers might purchase more products, more often, and the average transaction value rises. Patterns that seem suspicious during other periods of the year can be completely legitimate during peak season.<\/p>\n
To manage these and other risks, we recommend that you use the latest risk engine, Protect, in combination with Adyen Uplift. By using this combination, you benefit from advanced machine learning capabilities that help legitimate shoppers complete their purchase. This lets you increase conversion while keeping fraud under control.<\/p>\n
Several features help you block fraudulent transactions and mitigate the effect of scripted attacks.<\/p>\n
For example, data collection<\/a> helps identify fraudulent activity on your website. This data is one of the sources for the machine learning bot attack risk rule<\/a> in Protect.<\/p>\n We recommend that you monitor risk performance<\/a> to detect signs of a fraud attack. For example, look for activities such as an increase in issuer refusal rates, or payment attempts with zero-value or very small amounts. It is important to confirm that these activities are indeed fraudulent before you take further action. When you confirm that the activity is suspicious, you can:<\/p>\n Make sure that your team is ready to handle and monitor disputes.<\/p>\n\n
Handle disputes<\/h2>\n
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See also<\/h2>\n