Payment lifecycle

You can use the Accounting report to track the payment lifecycle of the payments to your platform. The following columns and corresponding values can help you identify payments:

• Category: The product category. For example, platformPayment indicates a payment that was processed on our platform.
• Type: The type of event in a particular category. For example, refund or capture.
• Status: The status of the event.

The report contains all events on the day the status update took place. Check the Booking Date to see the timing of the events.
You can see the flow for captured, cancelled, expired, and refused payments here.

Capture

In the following example, a purchase of 99.99 EUR is made on a platform linked to a Euro default balance account.

Refund

The purchase of 99.99 EUR is refunded.

Chargebacks

There is a chargeback of 20.00 EUR. In this example, all chargeback-related events are booked against the liable account.

Transfers

In this example, 99.99 EUR is transferred between balance accounts.

Payouts

In this example, there is a payout of 10.00 EUR.

Split data in reports and processed payments

Funds are credited to the account holders in your platform based on the split information that you provide at payment or capture.
When you split a payment between two balance accounts, the split is shown as two separate payments with Category platformPayment. They can be identified by the matching Psp Payment Psp Reference. Each balance account is credited or debited with the specified split amount.
If you do not provide split payment instructions, Adyen credits or debits the amount from your liable account. For example, when you don't provide split information in a partial refund, the funds are debited from your liable account.
Transaction fees are either deducted from your liable balance account or booked to your account holders. The total fees are listed in the column with type fee.

Track transactions

You can track credits and debits, or reconcile the balance of your platform's liable account. Filter based on the account holder or balance account to see particular transactions in your platform. To calculate an account holder's total balance, track the credits, debits, and payouts for all their balance accounts.
You can also use the Balance report to get the available balances of all the accounts in your platform, including your liable account.
The selected columns from example reports show how you can track a transaction and track a payout using the Accounting Report.
In this example below, a payment of 10.00 EUR is split between the sub-seller (8.00 EUR) and the marketplace (2.00 EUR). Refunds appear in the same format, except with negative amounts.

In this example below, a payout of 8.00 EUR is made from the Balance Account to an external account.