{"title":"Foreign exchange fees","category":"default","creationDate":1776961627,"content":"<p>If a user's transaction consists of any type of conversion between currencies, they must be clearly presented with the FX rate and additional fees at the point they make the transaction and in any statements covering the relevant period.<\/p>\n<p>Below are examples of good practices when presenting fees.<\/p>\n<h2>Variable Fee<\/h2>\n<p>This shows an example where a reference rate and a variable fee are charged.<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\"><\/th>\n<th style=\"text-align: left;\"><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\">You pay<\/td>\n<td style=\"text-align: left;\">\u00a3100.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Variable fee<\/td>\n<td style=\"text-align: left;\">3%<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Total fees<\/td>\n<td style=\"text-align: left;\">\u00a33.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">You convert<\/td>\n<td style=\"text-align: left;\">\u00a397.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Exchange rate (1 GBP to 1.30 USD)<\/td>\n<td style=\"text-align: left;\">1.30<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">They receive<\/td>\n<td style=\"text-align: left;\">$126.10<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Fixed Fee<\/h2>\n<p>The following table is an example of a fixed fee presentation:<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\"><\/th>\n<th style=\"text-align: left;\"><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\">You pay<\/td>\n<td style=\"text-align: left;\">\u00a3100.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Firm exchange rate (1 GBP to 1.26 USD)<\/td>\n<td style=\"text-align: left;\">1.26<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Fixed fee<\/td>\n<td style=\"text-align: left;\">\u00a30.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Total fees added<\/td>\n<td style=\"text-align: left;\">\u00a33.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">They receive<\/td>\n<td style=\"text-align: left;\">\u00a3126.10<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Additional fixed fee examples:<\/h3>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\"><\/th>\n<th style=\"text-align: left;\"><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\">You convert<\/td>\n<td style=\"text-align: left;\">\u00a3100.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Fixed fee<\/td>\n<td style=\"text-align: left;\">\u00a35.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">You pay<\/td>\n<td style=\"text-align: left;\">\u00a395.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Exchange rate (1 GBP to 1.30 USD)<\/td>\n<td style=\"text-align: left;\">1.30<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">They receive<\/td>\n<td style=\"text-align: left;\">\\$123.50<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\"><\/th>\n<th style=\"text-align: left;\"><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\">You convert<\/td>\n<td style=\"text-align: left;\">\u00a3100.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Fixed fee<\/td>\n<td style=\"text-align: left;\">\u00a35.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">You pay<\/td>\n<td style=\"text-align: left;\">\u00a3105.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Exchange rate (1 GBP to 1.30 USD)<\/td>\n<td style=\"text-align: left;\">1.30<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">They receive<\/td>\n<td style=\"text-align: left;\">\\$130.00<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>The Adyen exchange rate includes a 3% markup charge.<\/p>\n<p>In both examples, the customer is clearly informed about the fee structure, and can clearly identify how the total cost of the transaction was calculated.<\/p>\n<p>The customer can clearly identify the <strong>rate of the conversion<\/strong>, the <strong>value of the conversion<\/strong>, and the <strong>fee<\/strong> that they have paid.<\/p>\n<h2>Third Party Fees<\/h2>\n<p>The following examples show how third-party fees are presented.<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\"><\/th>\n<th style=\"text-align: left;\"><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\">You convert<\/td>\n<td style=\"text-align: left;\">\u00a3100.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Fixed fee<\/td>\n<td style=\"text-align: left;\">\u00a35.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Pay all fees?<\/td>\n<td style=\"text-align: left;\">\u00a315.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">You pay<\/td>\n<td style=\"text-align: left;\">\u00a3120.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Exchange rate (1 GBP to 1.30 USD)<\/td>\n<td style=\"text-align: left;\">1.30<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">They receive<\/td>\n<td style=\"text-align: left;\">$130.00<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>This includes Adyen's fee for the transaction. When you make an international payment, intermediary banks may deduct fees from the amount you send. Selecting \"Pay all fees?\" allows you to pay a flat upfront fee which guarantees that the recipient receives the intended amount.<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align: left;\"><\/th>\n<th style=\"text-align: left;\"><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align: left;\">You convert<\/td>\n<td style=\"text-align: left;\">\u00a3100.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Fixed fee<\/td>\n<td style=\"text-align: left;\">\u00a35.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">You pay<\/td>\n<td style=\"text-align: left;\">\u00a3105.00<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">Exchange rate (1 GBP to 1.30 USD)<\/td>\n<td style=\"text-align: left;\">1.30<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: left;\">They receive<\/td>\n<td style=\"text-align: left;\">$130.00<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>This includes Adyen's fee for the transaction. The recipient will pay any fees charged by third parties, which will be deducted from this amount.<\/p>\n<p>This example above where <strong>intermediary fees<\/strong> may also be charged and deducted from the total amount the customer intends to send.<\/p>\n<div class=\"notices green\">\n<p>The above information is based on guidance provided by the <a href=\"https:\/\/www.fca.org.uk\/publications\/good-and-poor-practice\/consumer-duty-international-payment-pricing-transparency-good-poor-practice\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">UK Financial Conduct Authority<\/a> but applies to marketplaces in all regions.<\/p>\n<\/div>","url":"https:\/\/docs.adyen.com\/pt\/marketplaces\/compliance-financial-products\/foreign-exchange-fees","articleFields":{"description":"Learn about foreign exchange fees.","feedback_component":true,"type":"page","_expandable":{"operations":""},"filters_component":false,"parameters":{"directoryPath":"\/marketplaces","model":"marketplace"}},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/marketplaces\/compliance-financial-products\/foreign-exchange-fees","title":"Foreign exchange fees","content":"If a user's transaction consists of any type of conversion between currencies, they must be clearly presented with the FX rate and additional fees at the point they make the transaction and in any statements covering the relevant period.\nBelow are examples of good practices when presenting fees.\nVariable Fee\nThis shows an example where a reference rate and a variable fee are charged.\n\n\n\n\n\n\n\n\n\nYou pay\n\u00a3100.00\n\n\nVariable fee\n3%\n\n\nTotal fees\n\u00a33.00\n\n\nYou convert\n\u00a397.00\n\n\nExchange rate (1 GBP to 1.30 USD)\n1.30\n\n\nThey receive\n$126.10\n\n\n\nFixed Fee\nThe following table is an example of a fixed fee presentation:\n\n\n\n\n\n\n\n\n\nYou pay\n\u00a3100.00\n\n\nFirm exchange rate (1 GBP to 1.26 USD)\n1.26\n\n\nFixed fee\n\u00a30.00\n\n\nTotal fees added\n\u00a33.00\n\n\nThey receive\n\u00a3126.10\n\n\n\nAdditional fixed fee examples:\n\n\n\n\n\n\n\n\n\nYou convert\n\u00a3100.00\n\n\nFixed fee\n\u00a35.00\n\n\nYou pay\n\u00a395.00\n\n\nExchange rate (1 GBP to 1.30 USD)\n1.30\n\n\nThey receive\n\\$123.50\n\n\n\n\n\n\n\n\n\n\n\n\nYou convert\n\u00a3100.00\n\n\nFixed fee\n\u00a35.00\n\n\nYou pay\n\u00a3105.00\n\n\nExchange rate (1 GBP to 1.30 USD)\n1.30\n\n\nThey receive\n\\$130.00\n\n\n\nThe Adyen exchange rate includes a 3% markup charge.\nIn both examples, the customer is clearly informed about the fee structure, and can clearly identify how the total cost of the transaction was calculated.\nThe customer can clearly identify the rate of the conversion, the value of the conversion, and the fee that they have paid.\nThird Party Fees\nThe following examples show how third-party fees are presented.\n\n\n\n\n\n\n\n\n\nYou convert\n\u00a3100.00\n\n\nFixed fee\n\u00a35.00\n\n\nPay all fees?\n\u00a315.00\n\n\nYou pay\n\u00a3120.00\n\n\nExchange rate (1 GBP to 1.30 USD)\n1.30\n\n\nThey receive\n$130.00\n\n\n\nThis includes Adyen's fee for the transaction. When you make an international payment, intermediary banks may deduct fees from the amount you send. Selecting \"Pay all fees?\" allows you to pay a flat upfront fee which guarantees that the recipient receives the intended amount.\n\n\n\n\n\n\n\n\n\nYou convert\n\u00a3100.00\n\n\nFixed fee\n\u00a35.00\n\n\nYou pay\n\u00a3105.00\n\n\nExchange rate (1 GBP to 1.30 USD)\n1.30\n\n\nThey receive\n$130.00\n\n\n\nThis includes Adyen's fee for the transaction. The recipient will pay any fees charged by third parties, which will be deducted from this amount.\nThis example above where intermediary fees may also be charged and deducted from the total amount the customer intends to send.\n\nThe above information is based on guidance provided by the UK Financial Conduct Authority but applies to marketplaces in all regions.\n","type":"page","locale":"pt","boost":17,"hierarchy":{"lvl0":"Home","lvl1":"Marketplaces","lvl2":"Compliance guidelines for financial products","lvl3":"Foreign exchange fees"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/marketplaces","lvl2":"https:\/\/docs.adyen.com\/pt\/marketplaces\/compliance-financial-products","lvl3":"\/pt\/marketplaces\/compliance-financial-products\/foreign-exchange-fees"},"levels":4,"category":"Marketplaces","category_color":"green","tags":["Foreign","exchange"]}}
