{"title":"Pix","category":"payment_method","creationDate":1776961628,"content":"<div class=\"additional-info-block output-inline\">\n<div class=\"additional-info-block__body\"><p><img style=\"width: 30px;\" alt=\"\" src=\"\/user\/pages\/docs\/08.payment-methods\/72.pix\/pix.svg?decoding=auto&amp;fetchpriority=auto\" \/>&nbsp; <strong>Read more<\/strong><\/p><p>Learn more about Pix on <a href=\"https:\/\/www.adyen.com\/payment-methods\/pix\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">adyen.com<\/a>.<\/p><\/div><\/div>\n\n<p>Pix is a payment method for instant direct bank transfers in Brazil, which is built and owned by the Central Bank (Banco Central) and operated by Brazilian banks, digital accounts, and wallets.<\/p>\n<p>Shoppers can pay with Pix when shopping online. The money is sent directly from the shopper account to Adyen's account, and then transferred once a day to the merchant's bank account.<\/p>\n<p>With Pix, the payment flow is as follows:<\/p>\n<ol>\n<li>The shopper chooses to pay with Pix on your website or app.<\/li>\n<li>Your website or app shows a QR code or QR code data for the shopper to copy.<\/li>\n<li>The shopper opens their banking or wallet app participating in Pix.<\/li>\n<li>The shopper selects Pix, scans the QR code or pastes QR code data, and then confirms the payment.<\/li>\n<\/ol>\n<p>Before approving the payment, Pix checks if the transaction follows the <a href=\"#transaction-conditions\">regulations<\/a> of the Central Bank. If approved, the amount is transferred in real-time from the shopper's account to Adyen.<\/p>\n<p>Note that the merchant needs to have a local entity in Brazil to accept Pix payments.<\/p>\n<table class=\"table-payments-methods\">\n    <thead>\n        <tr>\n                            <th>\n                                            Payment type\n                                    <\/th>\n                            <th>\n                                            Payment flow\n                                    <\/th>\n                            <th>\n                                            Countries\n                                    <\/th>\n                            <th>\n                                            Currencies\n                                    <\/th>\n                            <th>\n                                            <a href=\"\/online-payments\/tokenization\" target=\"_blank\">Recurring<\/a>\n                                    <\/th>\n                            <th>\n                                            <a href=\"\/online-payments\/refund\" target=\"_blank\">Refunds<\/a>\n                                    <\/th>\n                            <th>\n                                            <a href=\"\/online-payments\/refund\/#refund-a-payment\" target=\"_blank\">Partial refunds<\/a>\n                                    <\/th>\n                            <th>\n                                            <a href=\"\/online-payments\/refund\" target=\"_blank\">Multiple partial refunds<\/a>\n                                    <\/th>\n                            <th>\n                                            <a href=\"\/online-payments\/capture\" target=\"_blank\">Separate captures<\/a>\n                                    <\/th>\n                            <th>\n                                            <a href=\"\/online-payments\/capture\/#partial-capture\" target=\"_blank\">Partial captures<\/a>\n                                    <\/th>\n                            <th>\n                                            <a href=\"\/online-payments\/capture\/#multiple-partial-captures\" target=\"_blank\">Multiple partial captures<\/a>\n                                    <\/th>\n                            <th>\n                                            <a href=\"\/risk-management\/chargeback-guidelines\" target=\"_blank\">Chargebacks<\/a>\n                                    <\/th>\n                    <\/tr>\n    <\/thead>\n    <tbody>\n        <tr>\n                                               <td>\n                     Real-time payments\n                                        <\/td>\n                                                               <td>\n                     qrCode\n                                        <\/td>\n                                                               <td>\n                     BR\n                                        <\/td>\n                                                               <td>\n                     BRL\n                                        <\/td>\n                                                                <td class=\"u-text-align-center\">\n                        <img class=\"smileys\" src=\"\/user\/data\/smileys\/emoji\/white_check_mark.png\" alt=\"checkmark\"><\/br>\n                                            <\/td>\n                                                                <td class=\"u-text-align-center\">\n                        <img class=\"smileys\" src=\"\/user\/data\/smileys\/emoji\/white_check_mark.png\" alt=\"checkmark\"><\/br>\n                                            <\/td>\n                                                                <td class=\"u-text-align-center\">\n                        <img class=\"smileys\" src=\"\/user\/data\/smileys\/emoji\/white_check_mark.png\" alt=\"checkmark\"><\/br>\n                                                    <span role=\"tooltip\" class=\"tooltip hint--left\" data-hint=\"The payment can only be refunded within 90 days.\" aria-describedby=\"The payment can only be refunded within 90 days.\">See note<\/span>\n                                            <\/td>\n                                                                <td class=\"u-text-align-center\">\n                        <img class=\"smileys\" src=\"\/user\/data\/smileys\/emoji\/white_check_mark.png\" alt=\"checkmark\"><\/br>\n                                                    <span role=\"tooltip\" class=\"tooltip hint--left\" data-hint=\"The payment can only be refunded within 90 days.\" aria-describedby=\"The payment can only be refunded within 90 days.\">See note<\/span>\n                                            <\/td>\n                                                                <td class=\"u-text-align-center\">\n                        <img class=\"smileys\" src=\"\/user\/data\/smileys\/emoji\/x.png\" alt=\"x\"><\/br>\n                                            <\/td>\n                                                                <td class=\"u-text-align-center\">\n                        <img class=\"smileys\" src=\"\/user\/data\/smileys\/emoji\/x.png\" alt=\"x\"><\/br>\n                                            <\/td>\n                                                                <td class=\"u-text-align-center\">\n                        <img class=\"smileys\" src=\"\/user\/data\/smileys\/emoji\/x.png\" alt=\"x\"><\/br>\n                                            <\/td>\n                                                                <td class=\"u-text-align-center\">\n                        <img class=\"smileys\" src=\"\/user\/data\/smileys\/emoji\/x.png\" alt=\"x\"><\/br>\n                                                    <span role=\"tooltip\" class=\"tooltip hint--left\" data-hint=\"Chargebacks are auto-defended.\" aria-describedby=\"Chargebacks are auto-defended.\">See note<\/span>\n                                            <\/td>\n                                    <\/tr>\n    <\/tbody>\n<\/table>\n\n<h2 id=\"transaction-conditions\">Transaction conditions<\/h2>\n<p>Before approving the payment, Pix performs the following checks:<\/p>\n<ul>\n<li>The shopper has sufficient funds in their transactional account.<\/li>\n<li>Transaction time did not exceed the maximum time defined by the Central Bank.<\/li>\n<li>There is no suspicion of fraud or breach of regulations to prevent money laundering and terrorist financing.<\/li>\n<li>There are no authentication problems in the shopper's financial or payment institution transactional account.<\/li>\n<li>The shopper has not been excluded from their institution participating in Pix.<\/li>\n<\/ul>\n<p>Adyen or the acquirer bank can reject the transaction in the following cases:<\/p>\n<ul>\n<li>Suspicion of fraud or breach of regulations to prevent money laundering and terrorist financing.<\/li>\n<li>Technical issue in the Pix ecosystem.<\/li>\n<\/ul>\n<h2 id=\"chargebacks\">Chargebacks<\/h2>\n<p>If a shopper does not recognize a Pix transaction, they can provide the reason and open a dispute with their bank within 90 days.<\/p>\n<p>Shoppers can use this Pix Special Return Mechanism for suspected fraud and for cases where there was an operational failure at your business. You do not have to take any action.<\/p>\n<p>You can check the <a href=\"\/pt\/risk-management\/understanding-disputes\/dispute-process-and-flow\/\">status<\/a> of the dispute in your <a href=\"https:\/\/ca-test.adyen.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" class=\"external-link no-image\">Customer Area<\/a>. <a href=\"\/pt\/risk-management\/manage-disputes#view-disputes\">Open the dispute<\/a>, and in the dispute details, in the <strong>Dispute history<\/strong>:<\/p>\n<ul>\n<li>When a dispute is opened, the status is changed to <span translate=\"no\"><strong>OpenDispute<\/strong><\/span>.<\/li>\n<li>The status is then changed to <span translate=\"no\"><strong>RequestForInformation<\/strong><\/span>, and we send a <a href=\"\/pt\/risk-management\/disputes-api\/dispute-notifications\/#request_for_information\">REQUEST_FOR_INFORMATION<\/a> webhook.<\/li>\n<li>Adyen auto-defends the dispute. We check if the transaction has evidence of any type of suspicious behavior. If there is, we auto-defend the dispute. If there is not, we close the RFI and send this information back to the bank. The payment status is changed to <span translate=\"no\"><strong>InformationSupplied<\/strong><\/span>, and we send you an <a href=\"\/pt\/risk-management\/disputes-api\/dispute-notifications\/#information_supplied\">INFORMATION_SUPPLIED<\/a> webhook.<\/li>\n<\/ul>\n<h2>How do you want to integrate?<\/h2>\n<div class=\"next-steps\" id=\"next-steps\" >\n<a href=\"\/payment-methods\/pix\/web\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><p><img style=\"width: 40px;\" alt=\"This is the web icon.\" src=\"\/user\/pages\/reuse\/image-library\/01.icons\/web\/web.svg?decoding=auto&amp;fetchpriority=auto\"><\/p><h6 class=\"next-steps__title\">Web<\/h6><p>Use our pre-built UI solutions to add Pix to your website.<\/p><\/div><\/p><\/a><a href=\"\/payment-methods\/pix\/ios\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><p><img style=\"width: 38px;\" alt=\"This is the iOS icon.\" src=\"\/user\/pages\/reuse\/image-library\/01.icons\/ios\/ios.svg?decoding=auto&amp;fetchpriority=auto\"><\/p><h6 class=\"next-steps__title\">iOS<\/h6><p>Use our pre-built UI solutions to add Pix to your iOS app.<\/p><\/div><\/p><\/a><a href=\"\/payment-methods\/pix\/android\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><p><img style=\"width: 35px;\" alt=\"This is the Android icon.\" src=\"\/user\/pages\/reuse\/image-library\/01.icons\/android\/android.svg?decoding=auto&amp;fetchpriority=auto\"><\/p><h6 class=\"next-steps__title\">Android<\/h6><p>Use our pre-built UI solutions to add Pix your Android app.<\/p><\/div><\/p><\/a><a href=\"\/payment-methods\/pix\/react-native\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><p><img style=\"width: 40px;\" alt=\"This is the React Native icon.\" src=\"\/user\/pages\/reuse\/image-library\/01.icons\/react-native\/react-native.svg?decoding=auto&amp;fetchpriority=auto\"><\/p><h6 class=\"next-steps__title\">React Native<\/h6><p>Use our pre-built UI solutions to add Pix your cross-platform app.<\/p><\/div><\/p><\/a><a href=\"\/payment-methods\/pix\/flutter\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><p><img style=\"width: 38px;\" alt=\"This is the Flutter icon.\" src=\"\/user\/pages\/reuse\/image-library\/01.icons\/flutter\/flutter-logo.svg?decoding=auto&amp;fetchpriority=auto\"><\/p><h6 class=\"next-steps__title\">Flutter<\/h6><p>Use our pre-built UI solutions to add Pix your cross-platform app.<\/p><\/div><\/p><\/a><a href=\"\/payment-methods\/pix\/api-only\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><p><img style=\"width: 38px;\" alt=\"This is the API only icon.\" src=\"\/user\/pages\/reuse\/image-library\/01.icons\/api-only\/checkout-api-only.svg?decoding=auto&amp;fetchpriority=auto\"><\/p><h6 class=\"next-steps__title\">API only<\/h6><p>Build your own UI for Pix in your website, iOS or Android app.<\/p><\/div><\/p><\/a><a href=\"\/point-of-sale\/what-we-support\/payment-methods#pix\" class=\"next-steps__step\" style=\"width:45%;\" target=\"_self\"><p class=\"next-steps__body\"><div style=\"text-align: center;\"><p><img alt=\"This is the point-of-sale icon.\" src=\"\/user\/pages\/reuse\/image-library\/01.icons\/pos\/pos.svg?decoding=auto&amp;fetchpriority=auto\"><\/p><h6 class=\"next-steps__title\">In-person payments<\/h6><p>Accept in-person Pix payments.<\/p><\/div><\/p><\/a><\/div>\n\n<h2>See also<\/h2>\n<div class=\"see-also-links output-inline\" id=\"see-also\">\n<ul><li><a href=\"\/online-payments\/\"\n                        target=\"_self\"\n                        >\n                    Online payments \n                <\/a><\/li><li><a href=\"\/online-payments\/3d-secure\"\n                        target=\"_self\"\n                        >\n                    3D Secure\n                <\/a><\/li><li><a href=\"\/online-payments\/capture\"\n                        target=\"_self\"\n                        >\n                    Capture\n                <\/a><\/li><li><a href=\"\/payment-methods\"\n                        target=\"_self\"\n                        >\n                    Payment methods\n                <\/a><\/li><\/ul><\/div>\n","url":"https:\/\/docs.adyen.com\/pt\/payment-methods\/pix","articleFields":{"description":"Accept Pix payments with your online payments integration.","feedback_component":true,"payment_method":{"info":{"type":"Real-time payments","payment_flow":"qrCode","tx_variant":["pix"],"supported_integrations":{"api-only":{"supported":true},"web-drop-in":{"supported":true},"web-component":{"supported":true},"ios-drop-in":{"supported":true},"ios-component":{"supported":true},"android-drop-in":{"supported":true},"android-component":{"supported":true},"react-native-drop-in":{"supported":true,"url":"N\/A"},"react-native-component":{"supported":true,"url":"N\/A"},"flutter-drop-in":{"supported":true,"url":"N\/A"},"flutter-component":{"supported":true,"url":"N\/A"}},"name":"Pix"},"features":{"recurring":true,"refunds":true,"partial_refunds":true,"chargebacks":false,"separate_captures":false,"partial_captures":false,"multiple_partial_refunds":true,"multiple_partial_captures":false},"features_note":{"partial_refunds":"The payment can only be refunded within 90 days.","chargebacks":"Chargebacks are auto-defended.","multiple_partial_refunds":"The payment can only be refunded within 90 days."},"countries":["BR"],"processing_currencies":["BRL"],"processing_settlement":["BRL"]},"parameters":{"payment_method":"Pix"}},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/payment-methods\/pix","title":"Pix","content":"\n&nbsp; Read moreLearn more about Pix on adyen.com.\n\nPix is a payment method for instant direct bank transfers in Brazil, which is built and owned by the Central Bank (Banco Central) and operated by Brazilian banks, digital accounts, and wallets.\nShoppers can pay with Pix when shopping online. The money is sent directly from the shopper account to Adyen's account, and then transferred once a day to the merchant's bank account.\nWith Pix, the payment flow is as follows:\n\nThe shopper chooses to pay with Pix on your website or app.\nYour website or app shows a QR code or QR code data for the shopper to copy.\nThe shopper opens their banking or wallet app participating in Pix.\nThe shopper selects Pix, scans the QR code or pastes QR code data, and then confirms the payment.\n\nBefore approving the payment, Pix checks if the transaction follows the regulations of the Central Bank. If approved, the amount is transferred in real-time from the shopper's account to Adyen.\nNote that the merchant needs to have a local entity in Brazil to accept Pix payments.\n\n    \n        \n                            \n                                            Payment type\n                                    \n                            \n                                            Payment flow\n                                    \n                            \n                                            Countries\n                                    \n                            \n                                            Currencies\n                                    \n                            \n                                            Recurring\n                                    \n                            \n                                            Refunds\n                                    \n                            \n                                            Partial refunds\n                                    \n                            \n                                            Multiple partial refunds\n                                    \n                            \n                                            Separate captures\n                                    \n                            \n                                            Partial captures\n                                    \n                            \n                                            Multiple partial captures\n                                    \n                            \n                                            Chargebacks\n                                    \n                    \n    \n    \n        \n                                               \n                     Real-time payments\n                                        \n                                                               \n                     qrCode\n                                        \n                                                               \n                     BR\n                                        \n                                                               \n                     BRL\n                                        \n                                                                \n                        \n                                            \n                                                                \n                        \n                                            \n                                                                \n                        \n                                                    See note\n                                            \n                                                                \n                        \n                                                    See note\n                                            \n                                                                \n                        \n                                            \n                                                                \n                        \n                                            \n                                                                \n                        \n                                            \n                                                                \n                        \n                                                    See note\n                                            \n                                    \n    \n\n\nTransaction conditions\nBefore approving the payment, Pix performs the following checks:\n\nThe shopper has sufficient funds in their transactional account.\nTransaction time did not exceed the maximum time defined by the Central Bank.\nThere is no suspicion of fraud or breach of regulations to prevent money laundering and terrorist financing.\nThere are no authentication problems in the shopper's financial or payment institution transactional account.\nThe shopper has not been excluded from their institution participating in Pix.\n\nAdyen or the acquirer bank can reject the transaction in the following cases:\n\nSuspicion of fraud or breach of regulations to prevent money laundering and terrorist financing.\nTechnical issue in the Pix ecosystem.\n\nChargebacks\nIf a shopper does not recognize a Pix transaction, they can provide the reason and open a dispute with their bank within 90 days.\nShoppers can use this Pix Special Return Mechanism for suspected fraud and for cases where there was an operational failure at your business. You do not have to take any action.\nYou can check the status of the dispute in your Customer Area. Open the dispute, and in the dispute details, in the Dispute history:\n\nWhen a dispute is opened, the status is changed to OpenDispute.\nThe status is then changed to RequestForInformation, and we send a REQUEST_FOR_INFORMATION webhook.\nAdyen auto-defends the dispute. We check if the transaction has evidence of any type of suspicious behavior. If there is, we auto-defend the dispute. If there is not, we close the RFI and send this information back to the bank. The payment status is changed to InformationSupplied, and we send you an INFORMATION_SUPPLIED webhook.\n\nHow do you want to integrate?\n\nWebUse our pre-built UI solutions to add Pix to your website.iOSUse our pre-built UI solutions to add Pix to your iOS app.AndroidUse our pre-built UI solutions to add Pix your Android app.React NativeUse our pre-built UI solutions to add Pix your cross-platform app.FlutterUse our pre-built UI solutions to add Pix your cross-platform app.API onlyBuild your own UI for Pix in your website, iOS or Android app.In-person paymentsAccept in-person Pix payments.\n\nSee also\n\n\n                    Online payments \n                \n                    3D Secure\n                \n                    Capture\n                \n                    Payment methods\n                \n","type":"page","locale":"pt","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"Payment methods","lvl2":"Pix"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/payment-methods","lvl2":"\/pt\/payment-methods\/pix"},"levels":3,"category":"Payment method","category_color":"green","tags":[]},"articleFiles":{"pix.svg":"<img style=\"width: 30px;\" alt=\"\" src=\"https:\/\/docs.adyen.com\/user\/pages\/docs\/08.payment-methods\/72.pix\/pix.svg?decoding=auto&amp;fetchpriority=auto\" \/>"}}
