Integration type<\/strong><\/p>\n<\/td>\n You need an Adyen for Platforms<\/a> integration.<\/p>\n<\/td>\n <\/tr>\n API credentials<\/a><\/strong><\/p>\n<\/td>\n TransferService Webservice Initiate role<\/strong><\/p>\n<\/li>\n <\/ul>\n <\/td>\n <\/tr>\n Customer Area roles<\/a><\/strong><\/p>\n<\/td>\n Initiate internal transfers<\/strong><\/p>\n<\/li>\n Balance platform base role<\/strong><\/p>\n<\/li>\n <\/ul>\n <\/td>\n <\/tr>\n Webhooks<\/a><\/strong><\/p>\n<\/td>\n Make sure that your server receives and accepts webhooks.<\/p>\n<\/li>\n In your Customer Area, subscribe to Transfer webhooks<\/a>.<\/p>\n<\/li>\n <\/ol>\n <\/td>\n <\/tr>\n Capabilities<\/a><\/strong><\/p>\n<\/td>\n The account holder of the balance account that sends the the transfer request must have the sendToBalanceAccount<\/strong> capability.<\/p>\n<\/li>\n The account holder of the balance account that receives the transfer request must have the receiveFromBalanceAccount<\/strong> capability.<\/p>\n<\/li>\n <\/ul>\n <\/td>\n <\/tr>\n Setup steps<\/strong><\/p>\n<\/td>\n Before you begin your integration, contact our Support Team<\/a> to enable transfers for the source balance account.<\/p>\n<\/td>\n <\/tr>\n <\/tbody>\n<\/table>\n To make an on-demand transfer, you must initiate a transfer request<\/a>. The following diagram shows the stages of a transfer request, from initiation to sending the funds.<\/p>\n As shown in the previous diagram, transfer requests go through the following stages:<\/p>\n Adyen informs you about the status of a transfer through webhooks<\/a>.<\/p>\n Select the following tabs to learn how to initiate transfers between balance accounts using your Customer Area, or using an API call.<\/p>\n\n If an internal fund transfer fails, verify if there are enough funds in the source balance account:<\/p>\n If there are enough funds in the balance account, but the transfer still fails, contact our Support Team<\/a>.<\/p>\n For every internal transfer request, Adyen sends multiple webhooks<\/a> to your server: a series of webhooks for the balance account where the transfer is an outgoing request, and a series of webhooks for the balance account where the transfer is an incoming request.<\/p>\n Using these webhooks, you can track the status of the transfer: received<\/strong>, then authorised<\/strong>, and finally booked<\/strong>. The webhooks also inform you if the transfer failed.<\/p>\n You can also view the transfer details in your Customer Area<\/a>. Each transfer of funds between balance accounts appears in the Customer Area as two transfer entries: one for the balance account that is credited, and one for the balance account that is debited.<\/p>\n\n \n \n \n Your API credential for the Transfers API<\/a> must have the following role<\/a>:
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\n \n \n If the balance accounts involved in the transfer do not belong to the same account holder<\/em>, check the capabilities<\/a> of the account holders:\n \n
\n \n \n How it works<\/h2>\n
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\nIf you specified an execution date in the future, the transfer request remains pending until the execution date, and is authorized on that date.<\/li>\nInitiate an internal transfer<\/h2>\n
Troubleshooting<\/h2>\n
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Get status updates<\/h2>\n
See also<\/h2>\n