{"title":"Book the remainder to your platform","category":"default","creationDate":1676035020,"content":"

Limited availability<\/strong><\/span><\/span>
\nCurrency conversion in currently in pilot phase. Some of the processes and documentation may change as the feature evolves. If you are interested in piloting currency conversion or have any feedback, reach out to your Adyen contact.<\/p>\n

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When you refund a payment with currency conversion, the refund amounts may not match the amounts in the original payment request, resulting in a remainder. For example, your user sold goods worth CZK 1000.00 to a customer who paid in PLN (PLN 201.74). Later, your user refunds the CZK 1000.00 to the customer, which results in a remainder of PLN 6.31. You can choose to book this remainder to your platform.<\/p>\n

When you book the remainder amount to the customer:<\/p>\n