{"title":"Top up balance accounts","category":"default","creationDate":1776961628,"content":"<p>The funds in your users' balance accounts usually come from payments from their customers. However, you can also increase the balance in these accounts by allowing your users to top up their balance accounts. A top-up refers to an incoming transfer of funds from an external source that increases the balance in their balance account.<\/p>\n<p>If needed, you can also top up your liable balance account.<\/p>\n<h2>Use cases<\/h2>\n<p>It is useful to top up funds in balance accounts for the following reasons:<\/p>\n<ul>\n<li>To cover negative balances resulting from refunds or chargebacks.<\/li>\n<li>To ensure that your user's balance account has sufficient funds, for example to make a transfer.<\/li>\n<\/ul>\n<h2>How it works<\/h2>\n<p>You can top up balance accounts in two ways:<\/p>\n<ul>\n<li><a href=\"\/pt\/platforms\/top-up-balance-account\/scheduled-top-ups\">On a schedule<\/a>: you set up a schedule that automatically triggers the top-up based on timing and amount.<\/li>\n<li><a href=\"\/pt\/platforms\/top-up-balance-account\/on-demand-top-ups\">On demand<\/a>: you manually top up your users' balance accounts when needed, in addition to (or instead of) the scheduled top-ups.<\/li>\n<\/ul>\n<p>After you initiate a top-up, either on a schedule or on demand, Adyen triggers an incoming external transfer that pulls funds into your balance account from the source specified in your top-up request.<\/p>","url":"https:\/\/docs.adyen.com\/pt\/platforms\/top-up-balance-account","articleFields":{"description":"Set up a pull sweep to trigger a direct debit from a verified transfer instrument.","cache_enable":false,"parameters":{"directoryPath":"\/platforms","model":"platform"},"next_steps":[{"title":"Top up balance accounts on a schedule","description":"Create a schedule to top up your users' balance accounts.","url":"\/platforms\/top-up-balance-account\/scheduled-top-ups","required":false},{"title":"Top up balance accounts on demand","description":"Top up your users' balance accounts manually when needed.","url":"\/platforms\/top-up-balance-account\/on-demand-top-ups","required":false},{"title":"Get updates through webhooks","description":"Find out which webhooks Adyen sends for top-ups.","url":"\/platforms\/top-up-balance-account\/top-up-webhooks","required":false}]},"algolia":{"url":"https:\/\/docs.adyen.com\/pt\/platforms\/top-up-balance-account","title":"Top up balance accounts","content":"The funds in your users' balance accounts usually come from payments from their customers. However, you can also increase the balance in these accounts by allowing your users to top up their balance accounts. A top-up refers to an incoming transfer of funds from an external source that increases the balance in their balance account.\nIf needed, you can also top up your liable balance account.\nUse cases\nIt is useful to top up funds in balance accounts for the following reasons:\n\nTo cover negative balances resulting from refunds or chargebacks.\nTo ensure that your user's balance account has sufficient funds, for example to make a transfer.\n\nHow it works\nYou can top up balance accounts in two ways:\n\nOn a schedule: you set up a schedule that automatically triggers the top-up based on timing and amount.\nOn demand: you manually top up your users' balance accounts when needed, in addition to (or instead of) the scheduled top-ups.\n\nAfter you initiate a top-up, either on a schedule or on demand, Adyen triggers an incoming external transfer that pulls funds into your balance account from the source specified in your top-up request.","type":"page","locale":"pt","boost":18,"hierarchy":{"lvl0":"Home","lvl1":"Platforms","lvl2":"Top up balance accounts"},"hierarchy_url":{"lvl0":"https:\/\/docs.adyen.com\/pt","lvl1":"https:\/\/docs.adyen.com\/pt\/platforms","lvl2":"\/pt\/platforms\/top-up-balance-account"},"levels":3,"category":"Platforms","category_color":"green","tags":["balance","accounts"]}}